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July 2024 by Tom Rowe
I wanted to share my thanks and gratitude for a wonderful boat purchase and delivery from Eberlin Boats & Motors. I admit to being a little fearful of buying a boat from a company over 500 miles away sight unseen and then having it transported to Michigan. However, everything went well and I am enjoying our new toy.
Eberlin does what they say are going to do and every member of the team was great. They were fair in the negotiation, Donna was great in handling the details of the transaction and Gary delivered the boat with a smile. I even had a minor issue with the boat leaking (gasket that apparently fell off during transport) and Cory took care of it! They could have easily sent me on my way and didn’t. It is a pleasure doing business with a company that does things the right way and is honest.
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July 2024 by Madison Duncil
Has every part you'll ever need for a motor
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April 2024 by Tanker Yanker
They have a decent selection of boats and will be happy and on top of things to sell you one but if you need to call and speak to someone about repairs it's nearly impossible to reach anyone by phone. Bought my boat here and learned a valuable lesson, there are lots of other places to get what you want .
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March 2024 by Scott Long
Great experience and purchase of my boat with Mike and the finance officer, could not ask for better service!! I had read the reviews left by others and well being in customer service myself know you can’t please everyone all the time. Some don’t take into consideration that some things in the service business are out of our hands like factory issues, mechanical issues, recalls, etc. The help I received from Mike was top notch!! All my questions were answered fully while making the discussion to purchase the boat. The next day while going over the boat, I found a possible issue with the prop and notified mike. Within 5 minutes of notifying Mike by text he responded and is taking care of the issue, which in the service world is GREAT SERVICE!! I would not hesitate to recommend Eberlin boats and motors to family, friends or anyone else that is looking to buy or for any services! Thanks Eberlin!!
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February 2024 by Eric Luechtefeld
Recently re-powered my Nitro with a new 250pro xs. Mike, my salesman was excellent to work with as was Cory in service. Everything was as discussed and agreed to throughout the process!
They took care of everything down to letting me use a test prop as I went from a 2 to 4 stroke to see how the boat would respond best to a new motor!
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October 2023 by Angie Skelton
We brought our boat to Eberlin in early June; they indicated 1-2 months to get it done (just not running right, tune up type situation). In August, we called and the manager indicated "he found our paperwork in the bottom of his stack but he would move it to the top and call us back within a week to update us". As of 10/18/23, we never heard one word from anyone. Went to pick up the boat yesterday (still not done) and we were told "huh sorry about that". This is not how business should be done. I didn't want to be the only one leaving a bad review, but it looks like SEVERAL others have beat us to that. Horrible Customer Service - Horrible Follow Up and just bad business all around. I only gave them 1 star because you can't post a review with no stars.
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June 2023 by Eric Morgan
Dont let friends and family shop here. After they take your money for a boat or deposit good luck hearing from them. Terrible customer service before and after the sell.
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June 2023 by Jae L.
We purchased a boat from this dealer, all over the phone and delivered to us in Montana. We could not be happier with the way we were treated. They delivered the boat to us within a week of making the deal. It was easy and everyone, including the transport guy who delivered were excellent. Questions answered promptly, phone calls returned. We couldn't be happier with the service to us and the price. We prefer to always buy local but we saved thousands, even with the added delivery charge. Thank you to everyone! Your customers, Larry and Julia
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April 2023 by Taylor Dwyer
Easy to make deliveries. Workers are kind.
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February 2023 by Nancy Siggs
Terrible experience. Would not recommend going here.
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February 2023 by Allen Cantrell
Great people to work with!!
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January 2023 by Blake Moore
I would not recommend friends or family to buy from here. I purchased what was supposed to be a brand new ready to go boat and it has been nothing but a hassle ever since. I was rushed through the buying process and had to wait a week to actually pick up the boat once they got my money. Never once was that mentioned in the beginning. The boat ended up having to be sent back to the factory for an entire repaint and some other issues. It took 8 weeks to get the boat back. I was told the boat was gone through with a fine tooth comb and completely ready to be picked up after paint. When I went to pick up the second time, I immediately noticed some things they had missed and had to wait around the dealership while they corrected the issues. Now I am having issues with the trailer tires wearing funny and they will not help me anymore bc of the review I left on Facebook. They were supposed to look at the trailer when I dropped off for paint but clearly did not. Buyers beware.
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January 2023 by Don Bush
Bought new Mercury Pro xs 150 to repower my Ranger Bass Boat. Drove about 3 hours, got there shortly after they opened. They had old motor off, new motor on, all checked out and ready to go by about 2 o’clock. Couldn’t be happier. Great service at a fair price.
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January 2023 by D smith
Will get to your boat quick as possible and do anything custom you want.
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November 2022 by Blake M.
I would not recommend friends or family to buy from here. I purchased what was supposed to be a brand new ready to go boat and it has been nothing but a hassle ever since. I was rushed through the buying process and had to wait a week to actually pick up the boat once they got my money. Never once was that mentioned in the beginning. The boat ended up having to be sent back to the factory for an entire repaint and some other issues. It took 8 weeks to get the boat back. I was told the boat was gone through with a fine tooth comb and completely ready to be picked up after paint. When I went to pick up the second time, I immediately noticed some things they had missed and had to wait around the dealership while they corrected the issues. Now I am having issues with the trailer tires wearing funny and they will not help me anymore bc of the review I left on Facebook. They were supposed to look at the trailer when I dropped off for paint but clearly did not. Buyers beware.
