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August 2023 by Hannah Good
Company provided quick and knowledgeable service, treadmill is up and running!
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August 2021 by Ben Home
No call no show for a repair. Only would text me wouldn’t call. Only response I got was “we take full responsibility” don’t choose them! Took half day off work… scheduled between 9-11am when I reached out at 11:30 “it’s all there fault” never ever heard someone reply with the yep my bad response. Who’s running this place a 12 year old with an iPad?
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January 2021 by Robert Macauley
Erik went above and beyond! Our ProForm Sport CX had a snap ring in the crank shaft come loose. We had some serious issues with ProForm regarding their customer service, and delivery of the new crank shaft. Took a couple months! However, once we received the part, Erik immediately responded, came to our home, and fixed the crank shaft. He also adjusted the flywheel tension to make it more difficult under heavy load, which my wife wanted done. He was professional and courteous throughout the repair, and it was obvious he knows exactly what he is doing. Highly recommend Ace Fitness Services if you want a PRO working on your equipment!
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December 2020 by William Gannon
Bought a new treadmill and once I set it up, the tread didn't spin. Frustrated with the manufacturer, they were able to get Ace Fitness out quickly problem solved. Fantastic experience.
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August 2020 by Jade Lyle
Great service, fixed my Proform cardio HIIT trainer in excellent time. Affordable and professional??
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August 2020 by Jade Tameka Garza Lyle
Great service and quickly got the job done at a great price! Thanks again!
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March 2019 by Jeff Walling
Awesome experience with Ace! Erik did a phenomenal job repairing our treadmill and elliptical. He told us exactly what replacement parts to order, determined what was under warranty for us, and made the repairs for great price. Our treadmill is back to its original condition, and our elliptical is smoother than when it came out of the box! We highly recommend Ace! Thanks Erik!
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February 2019 by Kim May
I bought a used spin bike off of FB Marketplace, and whoever had worked on it last overtightened every screw and nut, even to the point where they stripped the heads on the screws that hold the chain cover in place (newsflash, musclehead - those screws only need to be tight enough to hold two pieces together, and have no stress placed on them). Because the bike had been neglected for a while, I knew that the bearings and the bottom bracket needed to be replaced. I was able to get the bearings off, but it wasn't possible for me to break loose the bottom bracket to replace it. I'd ordered the parts, and I was beginning to think I was just throwing good money after bad on this bike.
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January 2019 by Kim M.
I bought a used spin bike off of FB Marketplace, and some musclehead had overtorqued all of the screws and parts so I couldn't replace the bearings or the bottom bracket (for the pedals) because everyone I couldn't break them loose. I found Ace on a search, and sent an email through their site. They responded quickly, and I was able to set up an appointment for them to come to my house and fix the bike. Erik was friendly and efficient, and did a great job on the bike. He also provided me with info to help maintain it going forward. I'll definitely be calling Ace for my future service and repair needs. Highly recommended.
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November 2018 by Rick Hebert
Speedy repair and well done
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September 2018 by Tony Cissi
Ace installed a machine in my home. He is reliable and a very hard worker. I would use Ace again and recommend him to my friends and family.
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September 2018 by Debe Hoffmann Jolliff
Fantastic service! Erik has serviced our treadmill twice for preventive maintenance and once when the TV on it failed. Shows up on time and fixed it right the first time.
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September 2018 by Leah Smith
Ace is quick, efficient and always goes the extra mile! Highly recommend!
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May 2018 by Sunset Hills Community Center
Erik is awesome! Quick response and always does the job correctly the first time. Highly recommend.
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May 2018 by Debe Jolliff
We have a high end treadmill that we have a maintenance agreement for with Ace Fitness Services. They are always available when we need an appointment. They call in advance to tell us the approximate time they will arrive and then they show up on time. We have needed repair services twice and both times it was completed efficiently and the costs seemed appropriate.
