“Trey, the store manager was very nice and helpful with helping me choose my storage unit when I came in today. He showed me up to my unit and gave me the lock. He also helped me make sure me access code worked, very nice manager.”
“I feel that the property itself need some work. The lot has a lot of junk cars, and the lockers/storage units are not that great, but Ms. Shenita was very helpful on my transition out of the facility. I had question and she game me answers. She went above and beyond her position to help me and I will be forever grateful. Ms. Shenita, thank you so very much for everything you did helping me move out.”
“With people deal with here it's hard to see why people don't rent trailers from here and if even if they don't need one. All employees are pleasant to deal with”
7:30AM - 5:30PM
6005 N Lindbergh Blvd, Hazelwood“Christin Garcia was amazing she went out of her way to make this as stress free as possible. She always was available to speak with never got fusstrated never had a bad vibe just wanted to work with me, you really don't get customer service like this anymore you guys are lucky to have her and a kick out to Demarco on the delivery and pick up side you were also very much a professional and a good person thank you for making my mother in-laws day. Will most definitely use them again if i have ever need to move again. Many thanks will miss our talks”
“I had a few issues with the app for the truck pick up, return, and etc. There were some over the phone reps at the calls Center (2) that gave bad customer service. But overall, majority of the U-Haul workers, from the call center, Hazelwood, MO location & etc. gave phenomenal service. Thank you.”
“Easy process. Dave was knowledgeable and had everything ready when i arrived. Verified i knew where unit was located and how to access. Provided contact information if i had any questions.”