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March 2024 by Canice Lockhart
I needed work on my vehicle. And they were so friendly when I walked in the door they had me in and out quickly. They kept me updated on the progress of my car and I have never been treated so well at repair shop. I will always go there and recommend it to everyone.
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March 2024 by Cristen Dumas
Thus far this place is poor. They started out sending me text updates, but now I have to call them to get updates on my vehicle. Everytime I call they tell me end of next week. How is it still the end of next week for 2 weeks straight. I still don't have an update nor a car. I will never use this place again. I'm paying out of pocket for a rental and as soon as I ask for assistance due to their delay, radio silence.
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February 2024 by Montrez Hadley
Car Craft hit a Grand Slam on the work they did on my 2018 Chrysler 300 ...this shop went the extra mile and the work was so beautiful it felt like i had a new car and made me fall in love with my vehicle all over again.. if you know someone that needs body work done on their vehicle I highly recommend this shop
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February 2024 by Lynette Hollamon
Great work! I am completely satisfied with the work this shop did on my 2021 Equinox. I was in a crash that totally messed up the left front of my truck, and now it's back looking and driving as well as the day I purchased it.
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February 2024 by James Curtis
Customer service was great. All repairs were taken care of. I would recommend Car Craft Auto Body to anyone who needed car repairs.
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December 2023 by Desamonia Anderson
Great fast service! Repair looked amazing like it never was in and accident.
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November 2023 by Deborah W.
They kept my car for over 30 days, causing me to use up the allowed amount of insurance coverage for my rental car. They had me schedule an appointment to determine the damage, but instead of doing that, they made me leave my car and didn't perform the assessment for nearly 3 days. They defaulted twice on when my car was going to be ready. It wasn't ready until I had my insurance company contact them. Then, they "forgot" to do a wheel alignment. We were too disgusted to even go back. The hood of my car was lifting after their repair too. DO NOT USE CAR CRAFT.
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October 2023 by derion alexander
Poor customer service vehicle is still riding bad after it got fixed had an insurance claim and payed the invoice that was given six months later I get an email saying I owe more money. This is a fraudulent company.Services: Steering & suspension repair
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August 2023 by Kewonda Clark
My 26 year old son took his car there after an minor accident with his tire and bumper. They told him it would be ready in 2 weeks. When 2 weeks came it wasn't ready. They gave my son the run around for 2 months! I had to go up there an see what the problem was. They promised me it would be ready the NEXT MONDAY! WHEN MONDAY CAME, WASN'T READY! I called they talked crazy to me. Told me they needed another part. Ok, you didn't know that when you said it would be ready! My son was leaving for Australia. So after almost 3 months they said come get it. But now his driver's side window doesn't work! I beg you, please don't go there. They said they only had 1 mechanic. Just sad!Service: Body & Trim
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May 2023 by A Barrow
Courtney kept me updated on the progress and was extremely helpful. Mitch was very meticulous and went the extra mile. Overall, they were professional, courteous, and organized. Also very satisfied with the workmanship. A+ service!Services: Painting
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May 2023 by Sergio V.
Car Craft took my van to do repairs on the 25th of July in 2022. Today is June 29th 2023. That is very close to a year!!! My van is still not finished. It was a struggle to get anything right from the very beginning. Used, wrong color door panels, water leaks, panels missing on the engine compartment. My automatic door opens and closes only occasionally. I've taken the van in and out of their shop 8 times !!! trying to get the job done. Always full of apologies, never finishing the job. These people have worn me down, it still isn't finished, but I have to just wave the white flag and say that I've had enough. Do not use these people for anything, do yourself a favor and stay away.
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May 2023 by moby barakat
This place is trash and the are the most racist people you can ever deal with. I don’t know why people go here.Service: Body & Trim
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May 2023 by Mark Dailey
Did a great job fixing my brother's car that was stolen and damaged.
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April 2023 by Dee J
The staff was professional and my car was repaired in a timely minor. The only issue that I had is my car had a scratch in an area where there were no scratches prior to bringing it there. I was skeptical about leaving my car due to the reviews that so I took pictures and a videos prior to dropping my car off on the same day. I didn’t notice that there was a scratch that was very noticeable and after reviewing my video I was able to determine that the scratch was not there before they took possession of my car. It actually looks like someone deliberately took an object and carved a straight line on my front bumper. Again, I didn’t notice it until I got home. I didn’t address it because I couldn’t continue to take off work dropping and picking up my car for repairs. I would suggest if you take your car to this location, or any repair shop. Take pictures/video prior to dropping it off. As you can see some of the reviews from other customers who had addition damage that wasn’t on their cars prior to leaving it at Car Craft. I try to give honest reviews as possible. If the damage wouldn’t have occurred to my vehicle I would’ve probably given them 4 stars.
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April 2023 by Kerry Tate
Good service polite staff
