-
December 2023 by Nathan K.
I have to say VCA in Hannibal is the only place I will be taking my dogs to in the future to see Dr. Paul Sculley. We have used them in the past and only ever received the top care for my dog here for the entire staff, from the moment I walk into the door to the time we leave.... But I can say this was reinforced with my last visit about a week ago now... and I need to start with some background. 10 days prior to us going into the VCA in Hannibal we were in Chicago visiting family. During our time in Chicago my dog scratched his eye and we had to take him to a non-VCA hospital where they looked (they really didn't seem like they knew what they were doing) at him and gave us medications and told us to check in with our primary vet when we got back to Hannibal in 10 days... after making it back to Hannibal and 7 days of taking the meds given to us in Chicago I felt like nothing was changing and his eye was getting worse. We were able to get in to see Dr. Paul sooner. During the visit Dr. Paul explained all the test he was running, why they were important and kept us claim by insuring our dog was getting the best care possible. We found out the meds given to us in Chicago were actually preventing his eye from healing. Dr. Paul explained why the meds given to us form the non-VCA were not working/doing more harm. Dr. Paul came up with a treatment plan that required a lot of drops going into my dogs eye, but explained how important it was to keep up with the treatment plan. We followed the plan and within 2 days our dog's eye made more progress than the following 10 days prior to that. It's now been 10 days since we saw Dr. Paul our dog's eye is almost back to normal and making progress every day. All I can say is that Dr. Paul and the entire team played a crucial role in saving my dog's vision, showcasing remarkable skill and dedication. Due to their expertise and compassion we will only be recommending / coming back to this location and seeing Dr. Paul!
-
November 2023 by Robert Parsons
Great staff they helped our pet live a little better for a little longer
-
September 2023 by Rickelle Pimentel
I really liked the vet and everyone was very nice. My issue with them has a back story: I got my dogs vetted in STL where I used to live. The vet I went to did not do dental and recommended my dogs get dental work somewhere else. I contacted VCA and received an estimate of $1,000 per dog. I go in and pay $150 for "new patient" check up to VCA even though my dogs had just been vetted. At that appt I was told that I would not be able to move forward with bloodwork for dental service (the ONLY service I was requesting) because the x-ray machines were down. Weeks later they called me when they were fixed so I scheduled my appts for one of my dogs. When I received a new email estimate it was DOUBLE the estimated cost ($2,000) AND that was listed as the "low end cost" ...meaning I COULD end up spending $3,000 on JUST ONE of my dogs teeth-cleaning. I would have NEVER spent the $150 new patient cost knowing that I just could not afford this kind of dental care per dog. I feel like I was lied to and manipulated to get my dogs to come in for a "new patient" cost. I am a huge part of the dog-rescue community so this leaves a really bad taste in my mouth. I am new to the Hannibal community as well and feel totally swindled by VCA.
-
June 2023 by Hollie Smith
All of the staff here were very helpful and knowledgeable. I love Dr. Megan Bache! She is very nice and called me personally on the phone to explain the issues my dog was having and the remedy. I will continue to go take my dog here!
-
May 2023 by Lindsey Barnes
My husband and I brought our baby Betsy to this clinic for an emergency procedure (limping on back leg) we were sure that she had a fracture, we were able to get Betsy right in the next morning. Being a new patient and not particularly fond of Drs, the staff and the Drs took amazing care of our furbaby and showed compassion and knowledge for animals. Thank you all!!
-
March 2023 by Amy Johns
Nice facility, everyone is very warm and caring--always have made time to answer any questions and help us feel comfortable with Oobi's plan of care
-
January 2023 by Pat Mabie
We are traveling across country in an RV and have a puppy with an abscess and infection on her leg that was getting worse by the min. For 2 days I called vets where we were or headed and no one would see us! we ended up in hanibal Mo and called every vet there and no one would see us except this clinic. They were all so nice and we had excellent care at a reasonable price! Wish I lived here with my dogs!
-
December 2022 by Terry R
Very knowledgeable and friendly. Spends time with the pet and owner during office visit.Explains procedures and shows great concern and love for animals.
-
November 2022 by S “ẞabycakes”
Everyone there was so friendly and nice to the dog I didn't feel like they had a connection with people though. But they are the best around for all your pets needs emergency or not.
-
October 2022 by Destiny Drebes
We were able to get our pet snake in that same day. The staff was very knowledgeable, helpful, and friendly!
-
July 2022 by Kerri Bennett
Extremely friendly and helpful staff! I was reassured throughout the surgery process with my pet.
-
July 2022 by Jeannette Steen
They're wonderful and so good with animals. They are friendly and know their stuff
-
July 2022 by Douglas Job
We are impressed and grateful for the staff's knowledgeable, kind and attentive care of our feline family. Communication through emails and texts has been frequent and helpful.
-
June 2022 by Stacy Huffman
If you want staff that will get down in the floor and sweet talk your furbabies just to make them more comfortable....then THIS is the place to go!!?
-
April 2022 by Barbara Tuley
They have always taken good care of my dogs. Great staff and doctors.
