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December 2023 by Somebody Uknow
Kim at Pooch Parlor is the doggies closest thing to a human's Master Stylist. She's efficient, treats pooch, pup and dogpound dawg with the same love, attention to detail and cuts your four-legged kids hair how you want. In the (several) years) of taking the family furbabies to her I've not once seen her speak loudly or didcipline any of her loyal, faithful forever K9 friends, pals n gals. Kim is who will always cut my furkids and their kin's manes ... Keep up the great work Kim!!
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November 2023 by Jason Ruoff
Always great service. Under new ownership, but they continue to be friendly and flexible with getting our dog in for grooming. Also great prices relative to other options in the area.
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November 2023 by angiejerry Bradford
Kim is wonderful with my dogs. I have trusted her for 10 years with my Goldendoodle.
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July 2023 by Jeff Seibel
I boarded my dog here for a week in June during our family vacation. Just before boarding his allergies got bad with the bump in temperature presumably. Vet gave us a pair of prescriptions for skin and allergies. The bulk of which was going to have to be given to my dog while being boarded. I dropped the good boy with a block of cheese, his goodies, and a pair of prescription bottles woth instructions. When we got back he looked great and the prescriptions were about exhausted. So the staff not only didn't kill my dog but followed my directions and got him looking and feeling much better. I'd give 5 stars, but for the following:1) I was told $118 over the phone for the week. I added a bath on pickup day so he came home clean. The new total came to $186. The receipt wasn't itemized. Just a dollar amount. I had been on a plane and in airports all day and didn't have it in me to fuss at the young lady behind the counter. Receipts should be itemized and show what you paid for. I guess a dog bath costs $68.2) This place is LOUD. My staffy is an anxious one. I don't think he got much rest here. When we got home he crashed hard and slept for the next two days. Yes, boarders are loud. It just seemed excessively loud when I was there.3) Doggo's favorite toy didn't return. Some other dog is enjoying piggy. Didn't realize this until we got home. Not going to fuss at a kid over the phone.
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June 2023 by Katie Nelson
We have boarded our two dogs 7 times in the last 2-3 months and they have done such a great job! Our Rottweiler and golden retriever love the workers and we always feel at ease when we are traveling knowing that they are being taken care of!
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May 2023 by Samantha Grace
We love it here!! Kim did an amazing job with our Great Dane, Babe even though she is a literally a GIANT 125 lb. baby! They had her in and out in no time and I’m so thankful to know these amazing folks and trust them with taking the best care of my sweet babe. ❤️
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May 2023 by Mark Strem
Our dog loves when we go on vacation so he can too at pooch palor
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May 2023 by Amy Dublinske
We have been coming to the Pooch Parlor for all of our dog grooming for well over a decade. We have always been very happy with the customer service and particularly with the care given to our dogs with grooming and boarding. Scheduling appointments has always been a breeze and they always were able to get us in within a week. Everyone was super friendly and kind. Within the last year or so, we have been very dissatisfied on all levels. Yesterday was the second time that the groomer completely shaved our dogs without notification. This is unacceptable. Should there be a need to do something different than what was discussed in the morning, the family should be contacted. In addition, it has been very difficult to get an appointment and we are scheduled out for a month or more each time. When I spoke with the owner about my concerns, she said “the hair will grow back” and then explained that she has been doing grooming for over 20 years and left no room for any further discussion. Very unhappy with this experience. Consider other options!
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May 2023 by Allisan S.
We have been going here for years. Kim, Megan, and the staff take wonderful care of our pups while they are groomed. They always look amazing afterwards. My girl also goes for daycare and overnight stays when we are out of town. I wouldn't trust my babies with anyone else. Thank you! ? ? ??
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May 2023 by Carol Carpenter
Both my dogs were still full of mats. I had ask for one to have belly shaved- that was not done. Their fur was fly away looking. And where the fur around their feet was trim it looked choppy. I paid $80 and took them home to comb out and apply product, grooming them myself. It’s worse to wash a dog with mats than to not washed them at all. So I had a bigger mess than when I started and $80 down
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March 2023 by Liz Griffin
They always take great care of my little one.
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February 2023 by Julie Capoot
Best kennel and groomer. I've been bringing my dog here since before this owner took over. The quality has never changed.
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September 2022 by Claudia Froehlich
They have been great. Our dogs loving going here, and I have 2 scared ones.
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May 2022 by Aja G.
If you live anywhere close to Pleasant Hill I highly recommend this pet groomer it is a family owned business You can tell that they take pride in the services that they provide to our furry loved ones. When I first initially walked into the business the daughter up front was so friendly and my dog immediately was drawn to her and all you could see is my dog given her kisses on her just Lovin up on him I love seeing that. When I came back to pick Cooper up I had spoke to the mom which is the business owner of the salon and I asked her how he did she said that he was he did great he did get up on his hind legs a few times but she was able to manage that basically just consoling him and telling him that everything is going to be OK and giving them love. As a Pet parent that is so heartwarming to hear because you're always afraid to leave him with someone not knowing how they're going to treat them or if they're going to get those same love as you give them. The mother was so patient with him and I was so grateful to cross paths with this family. If you have an animal in need of getting grooming services I highly recommend this place they are so friendly the pricing is great and they do offer other services as well as daycare boarding and grooming services.
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April 2022 by Alice Eckles
Very friendly and loving staff. My beagle loves going here and they very reasonably priced and have grooming too. Never have to worry when I board my dog here.
