9AM - 5:30PM
14300 US-71, Grandview“Is Ted the tall guy with blond hair? If so I'm guessing he no longer works there but he helped me downsize my unit but the website says I'm being charged for the previous unit and I down sized over 2 weeks ago. No one works there currently there is a recording saying that there is a staffing shortage. I emailed the company and so far all they said was we don't have you in a different unit..so I'm hoping this gets resolved quickly because I'm not paying for a unit that I'm not currently using.”
Open 24 hours
12123 Blue Ridge Blvd Ste H, Grandview“There's a fantastic lady named Kelly at the store on Blue Ridge that restored my faith in excellent customer service. She was friendly and a real professional ????? ????? she deserves 10 stars, because 5 stars isn't enough. ?”
8AM - 3:30PM
14220 Norby Rd, Grandview“Using a POD worked well, twice, for me in accordance with my set of circumstances. I listened and accepted their suggestions for packing the POD, and had a very positive experience. My belongings arrived in one piece, no damage whatsoever, after a 1400+ mile trip.
Read all of the documents provided, ask questions, make use of their driver's experience and knowledge, their customer service and the job you've contracted should go without issue. (Barring, ofcourse, any unforseen catastrophe.)”
“Customer service was excellent. I didn’t know exactly what size I needed but after explaining Representative helped me based on my needs decide what size unit I need. She also explained everything so there wasn’t any confusion, highly recommend.”
“From my first phone call to set up my storage everyone was so polite the price that they quoted me it's definitely what they said and within those six to eight months I think it only went off a two dollars. As I was moving out I had such good help with the sisters from the staff. The people and staff were great I'm good very helpful. I will always use extra space storage.”