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April 2024 by Debbie Farley
Amazing pharmacy. No long waits, always gets what you need. Very helpful. Love Kelsey knowledgeable and goes out of her way to take care of ALL of her patients ❤️
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April 2024 by wendolyn dixon mills
Always ready with terrific quality and services. Great place to get your pharmaceuticals.
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March 2024 by Eibor Hell
I’ve been using this pharmacy for years and have been very happy with them. Occasionally I do use other pharmacies that accept prescription RX as this one doesn’t. Sometimes the savings are too big to pass up. That said, I hate going to other places. I only go if absolutely necessary because the customer service here is top notch. Head and shoulders above every other place I’ve used. You can’t really even compare it to any other pharmacy. It’s strange to have such willingness to help in a pharmacist. Let alone ALL of the pharmacists on staff here. They go above and beyond here with such great attitudes. Thank you, Kelsey who helped me out tremendously and with lighting speed!
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May 2023 by Bryson Thomas
Always goes above and beyond. Super helpful when i’m unsure how the US healthcare system works
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May 2023 by Alaina B.
This stores layout is confusing and done horribly. The service is alright, never mean but never friendly. I avoid this location as much as possible. I wish they could just get it up to date.
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July 2022 by Connor S.
Incredible store!! Wow Amazing store amazing people amazing prices I don't have enough words to express
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April 2021 by Jimmy B.
There are occasions when I have been to the Grandview Price Chopper when the majority of the staff did not cover their noses with their masks. On another occasion, all were covered. I was at the Grandview Price Chopper on Saturday april 3rd 2021 at about 9:15PM. I noticed that 3 or 4 employees were wearing their masks without covering their noses. Two register operators and two baggers, I believe. My cashier was one of them. He was a younger hispanic man, probably in his teens or twenties. I asked the cashier if management allowed him to not cover his nose. He said that he has allergies and that is why he did not do it. A bagger was nearby who was not covering his nose and I asked him if that was because he had allergies. He looked very puzzled and said, "What?". My cashier then pulled his mask over his own nose. As I left, I could see he had pulled it off his nose again. I went to the customer service counter and spoke to Theresa. I asked if Price Chopper management permitted employees not to cover their noses with their masks. She immediately told me that i would have to ask The Public Health Department. I tried to clarify my question and she repeated the same answer. I let her know that i would speak with Price Chopper's offices and mention her name and our conversation. she said, " Yeah, well you do that. I also will not that I avoid this Price Chopper ordinarily because cash register service is among the slowest in any grocery store i go to. In this case they waited until carts were 6 deep before adding a couple of registers. A trip there has never been "in and out" for me.
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February 2021 by Dianne H.
Live literally 5 min. from this store but, only use for emergencies. Quit shopping here full-time a yr. ago as alot of rudeness from cashiers and price gouging. Shop at Cosentino's Price Chopper in Lee's Summit (150 hwy). Did have to use this store today and same old story.
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February 2020 by Richard W.
Shoutouts to the girl at the checkout desk around 5:40pm 2/15/2020 who had to put up with that entitled woman who verbally abused her for just doing her job and giving good customer service. We were all waiting a long time in line, and everyone around us though that lady just needed to chill and wait patiently like the rest of us. Its a saturday afternoon at a grocery store lady, geez!
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January 2020 by Deana W.
If I could give this negative stars I would. Price Chopper on 71 hwy is always my lasso resort when it comes to grocery shopping. The lines are always long, the workers are uber slow, and something is always out of stock. However, due to a stomach virus and pending ice storm on 1/16/20 I had to take my chances since it's one of the closest grocery stores to me. I went to the store and quickly grabbed the items that I needed. Due to dry heaving right before leaving my house, I was anxious to get in and get out but the lines were long per usual. I definitely understood due to the circumstances. After waiting 15 minutes in line, I finally checked out and headed to my car. I literally live 6 minutes away so I was gone from the store no longer than 15 minutes when I realized I was missing items as I stored my items away at home. I called three times back to back and finally got someone to answer. I explained to them that I had items missing and rambled off each item that I was missing. I was advised to return to the store with my receipt to obtain my items (frozen waffles, one liter of ginger ale, and a pack of starburst). I was walking to my car as we conversed so hanging up the phone I let them know that I lived 5 minutes away and was already in my car headed back. I return to the store and head straight to customer service. It's a LONG line for customer service, about 10-15 customers, and long lines for all of the normal check out lanes. I waited patiently for the person behind checkout to give the client at the counter her total, and while she was reaching for her wallet quickly let them know that I wasn't cutting but I just wanted to grab my things and head out. The lady (whose voice I recognized from the phone) asked me what items I was missing. I again told her the three items I was missing and she advised that I would need to "go to the store and comeback". When I asked her to clarify her comment, she advised my things had been put back and that I would need to grab them and then come back to the customer service counter. This was less than 10 minutes after I told her I was coming back to grab my things! At this point I'm just over it and demanded a refund for the items I told her I was coming right back for! She then points to the atrociously long line and tells me that I need to get in line if I want her to process my refund for my items. At no point did she apologize for the inconvenience and her tone was actually quite rude. I asked to speak with a manger and then she smartly replied that she was a manager and that I could "take it or leave it" when it came to getting in line for my refund. I was so upset that I just left and wrote a corporate email. My email was apparently forwarded to the Ball Group which I'm guessing manages that awful location. As of today I have not received my items or a refund. If I have to take it as a loss then so be it, but everyone should be warned against going to this location! P.S. I've attached a pic of the long line I was in when I originally purchased my items.
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December 2019 by Dan R.
Really .5 stars. Only grocery store in the area and they run it like they know we don't have other options. They have twelve registers and I've never seen more than five open, even at peak times on the weekends and evenings. Literally ten people in each line and they won't call for more cashiers. After this last time I think I'll drive fifteen minutes for better service. I end up wasting that time in line anyways....
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March 2019 by Wesley L.
I drive to other towns and cities to avoid this place. Expired perishables, over priced, rude staff, and hostile customers.
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March 2019 by Adam O.
I have been going to this location since before and after the renovation, I'm somewhat disconcerted by the sheer number of negative reviews. That's not to say that I haven't had a 'negative' experience or 2 in the past 5 years. The security guards have always been extremely polite and welcoming as well as the cashiers and other workers. Although I agree that they could definitely benefit from some self-checkouts. It's not quite Walmart pricing but they do have a generous stock of non-GMO goods.
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January 2019 by Ben S.
The fact that they had multiple security guards should tell you to stay clear of this store unless you live very close to it. It was crowded and unorganized. Prices were high, probably to pay for the extra security. The cashier was nice and that's why I give it 2 stars. I didn't feel comfortable using my card so I used cash, the security up front indicates that shady things happen here.
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August 2018 by Billie H.
Prices seem ridiculously high. I guess when you are the only store in the area you can charge weekday you want. I often stop for fruit to have at work. Today i thought i would get some grapes. When they rang up just under $10 for a bag i was shocked. I commented that the price wasnt right or needed removed. The cashier commented red grapes were on sale and the price was correct. They should rename the store to Price Gouger.
