-
March 2023 by Google user
You all need to hire help 71 hey Grandview mo. Drive thru closed I will be taking my prescription back to Walgreens. Covid is still real and you close the drive thru now we come in and everyone is waiting. Sad thing they never have it ready. So very disappointed in this store been going here over 20 years
-
March 2023 by Shell Goulden
You all need to hire help 71 hey Grandview mo. Drive thru closed I will be taking my prescription back to Walgreens. Covid is still real and you close the drive thru now we come in and everyone is waiting. Sad thing they never have it ready. So very disappointed in this store been going here over 20 years
-
February 2023 by Zaurel Osif
Worst pharmacy ever Rude staff drive tru always closed serious staffing issues
-
November 2022 by Brandon Jolley
Have had to have my doctor and/or insurance themselves call and insist I am covered for certain prescriptions for whichever reason. Calling myself typically gets ya no where, they will insist they are doing what they are supposed to (even if prescribers and insurance assures me they are not) but showing up and kind of just being in front of em seems to get things sorted, even if I've had to physically give them my phone with insurance on the phone. The staff is pretty friendly even if I'd had to show them I am correct various times because they told me I wasn't covered or had to call or show up to keep on em to fill my prescriptions in a timely manner. I haven't not been covered yet. I will say I feel it's the company itself's way of operating significantly more than the staff themselves. They are always understaffed (understandable atm) and their automated systems are not productive. If you are in the area and on disability, live with a chronic health condition, or something along those lines, I'd recommend elsewhere, however they are probably fine for the average person who doesn't mind waiting a bit longer. Still better than Walgreens on 71 in Grandview in my experiences.
-
April 2021 by Kirsti A.
Cashier was polite. Manager George was insincere borderline rude. I would not recommend this pharmacy unless you quite desperately need something.
-
September 2020 by Corey Darr
Constantly understaffed and slow. Auto-refill is non-existant. Prepare to call for every auto-refill.
-
August 2020 by Ruth Pender
If the main pharmacist, Mary, is there she is friendly and efficient. The other pharmacists suck so bad. One told me it would be 6 hours to fill my prescription that I was waiting in the store for. Mary would get a 10 the others a zero.
-
August 2020 by Unique 50
This is the worst store to get prescriptions they suck! The manager of this store is slow and she doesn't comprehend anything. Poor poor customer service!
-
November 2018 by Daniela Torres
The pharmacy is rude and so inconsiderate. There automated system is a waste of time, they never follow up with you. The customer representative and pharmacy manager raised their tone of voices at me. Not professional at all
-
February 2018 by Ofelia H.
Horrible customer service. I stopped by to buy a couple of beauty products and it was my first time using their whole coupon method. I wasn't aware that you would get the points for your purchase after or that if you don't have your card for a certain amount of time that you don't get coupons yet. I asked the man working there about the deal they had going on and he seemed very obviously annoyed. I said that I would look for it on my phone and he proceeded to start tapping his fingers in frustration against the counter. He then sighed a couple of times and made it VERY clear to me that he was annoyed. It was an embarrassing moment. If you're going to work in customer service then you should atleast be polite. worst experience at a cvs ever. Will not be returning. I suggest that the worker is disciplined. I wouldn't want anyone else to have a bad experience like I did.
-
May 2017 by Shelby S.
HORRIBLE PHARMACY!!!! I get 28 pills a week and I call it in at 8am hoping to pick it up at 9am. Then they tell me it won't be ready until 11am. The staff have no respect and are completely rude! I would NOT suggest this pharmacy and make sure to count your medication while your there because sometimes I get shorted!
-
January 2017 by Scarlett Cooper
Always out of stock on items for sale. Seems dingy and dark on inside.
-
March 2013 by Anitra G
This pharmacy is thee worst & thee slowest I will definitely be changing pharmacies
