-
January 2024 by Anwar Music
I was amazed with what they had in the store, I had dead car bulbs I needed to change and I was surprised they can track your car model and year and get you exactly what's needed sometimes you dont need to walk with a sample of a car part??
-
December 2023 by Anwar Alhabsi
This is the best place to get a different Car, items , for instance I had a problem in need of brake bulbs and tail bulbs and they had all kinds for different cars. It was amazing
-
December 2023 by Devon Harris
Trash all workers distracted on phones. I got home after she spent the entire transaction talking on a phone to find out I was given the wrong break pads lol. What was the point of the 20 questions I answered correctly if you can’t give me the correct piece.
-
November 2023 by Brad Hubbard
Had some 5/16 fuel line that I needed for a generator project. Usually has what I need.
-
August 2023 by arturo perez
Business hours on Sunday at door says open 9am... 9:29am and it's closed.
-
July 2023 by Trig Stewart
We had a lot of difficulty. We were buying a tune-up set of parts. They had only a few of the spark plugs and we had to go to another store because they said the other store had them. And up that they didn't have but one or two of those spark plugs so we had to go to a completely different company. It was just a fiasco
-
July 2023 by Kiana
Great customer service employee went out his way to try and help me
-
July 2023 by Walker M
they inventory is never accurate. always says something in stock online but never in stock in store
-
July 2023 by John Clark
The young man who helped me with my needs was great!
-
April 2023 by Paula Hawkins
My son and I called this grandview location at 7:35am, the phone was answered and voice said We ain’t open right now! They hung up. So we drove up there to find this elderly man in there with the door locked. It is not 7:50am. My son walked to the door and it was locked, he knocked on the door and the man said I’m not opening up right now. My son said when will you open and he yelled I said I’m not opening up right now!!!. My son got upset and yelled back. I got out and said a You’re supposed to be open now. Couldn’t understand what he said. I told him I would let the cooperate office know of his behavior. He said So!! Oh well! Something like that!! I told him If he was too scared or too old to open the store by himself they should schedule someone with him. Never had anyone refuse to open up when it’s the time to!! Very upsetting!! Very rude employee!!
-
January 2023 by Jonathan
Took 1 1/2 days and two chats with customer service to get them to pull my part that I ordered online. So much for ready in 30 minutes. I remember now why I haven't done business with Advance in years.
-
November 2022 by Karen Kaffenberger
Called first to be sure they had a battery that would fit my car and checked to see if they could install it for me. Gentleman that answered the phone checked and it was a yes on both accounts. Took me a couple hrs to make my way over there and by that time the guy I had originally talked to was gone, so I talked to Henry and he was great! Found the battery right away that I wanted. Store got busy and he was the only one there, but I didn't have to wait very long at all and after the other customers left he helped me switch out the battery. Had it done in a jiffy and I was very happy. I know someone else in a review complained about him, but I found him to be very nice, soft spoken, and helpful. This was my first visit to this location, and I will be back.
-
November 2022 by Tyrz That Taurean Goddess!
I hate standing in lines and I especially hate standing in lines to spend money on something to keep my vehicle going. Paid for my part online, got the text my part would be ready in 30mins, pulled up and my part was ready to go! Service at its finest! Happy, Loyal Customer!
-
November 2022 by Chase Jones
When you call. They put you on hold and never pick the phone up. No matter time of day or day of the week...
-
September 2022 by Maureen Scott
My husband went in to buy Windshield Wipers. They had the right ones.
