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February 2024 by Jennifer Silvey
I visited this location this morning. I received absolutely excellent service, I arrived a few minutes after they opened, and didn’t have any issues. The staff member went over and above to make the process great and less expensive for me. The storefront is very clean and I will definitely make this my preferred location when doing business with Fed-Ex in the future.
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February 2024 by Carrie Jeske
2024 JanMakayla there is a fantastic trainer. She modeled the steps, then did them together and then observed and gave feedback. It’s wonderful to see, positive strong, leadership and young ladies.I’ve been here shipping and printing. I love seeing William. He’s very dedicated and extremely knowledge..2016I love this place! Fast, Friendly, Convenient.
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December 2023 by Allison McNeely
Cathy at this location is so sweet and helpful! So wonderful at her job!
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September 2023 by Corey Barker
?Had to return a hoverboard they told me they couldn’t take it, then they sent me to the wrong store and had to go to another location to send it off.Complete waste of time and money. The only thing good about this store is the self drop off never have any problems with that…
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August 2023 by Kimberly Olivier
Very helpful! Will come here instead of one in Liberty from now on.
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June 2023 by Rachael B.
Very rude, in the past they have been helpful. Now at the Gladstone store just plain rude and not helping at all.
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June 2023 by Key F.
Came here to ship some things for work. 2 ladies were working, they were very rude and unhelpful. I had a question about why a label wouldn't reprint and was told, "I don't know". No assistance was offered or any effort to even act like they cared. I wouldn't recommend this location and will go out of my way to avoid them. Luckily my packages were shipped and delivered on time, no thanks to those ladies. I will not be back unless I have to
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April 2023 by Janice Rukavina
Great service. People are always friendly and very helpful
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December 2022 by Kirsten Ewy
Rosa is so helpful and is always willing to go the extra mile - we appreciate you! Love this location!
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November 2022 by Mary Steinle
Autumn was extremely knowledgeable, professional, and kind! She even interacted with my 4 year old son and also remembered my name as soon as I walked in the store the next day to pick up my order. Customer service like this is a rarity these days. I wish I could deal with Autumn at every place I did business with. Top notch employee!!!
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September 2022 by Cathy Robinson
Until recently I would have given them 5 stars, as I’ve used them many times and always been happy with the services and workers. Unfortunately they’ve begun charging a $2.50 fee for printing projects behind the counter, which means the only way to get a high-quality print is to pay like 4x the cost of the paper and print itself. Used to be a regular here but unsure if I’ll return.
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September 2022 by Anonymous Anonymous
9/10/22 10:00am - Not very friendly at all, rude and not helpful.
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May 2022 by Sheryl Robison
I needed several documents downloaded and printed and required help. I called this FedEx location (72nd St and N. Oak Trwy) and they told me to come to their store and they would help me. I'm old and do not know how to do these type things, and was very stressed out and confused.So I went to FedEx and was greeted by a very nice and patient lady named Autumn. She helped me get my documents downloaded and forwarded to their office so she could print them.I had to go back home and retrieve a few other documents to have printed and when I went back to FedEx, another very kind lady named Rosa printed and gave me my documents. The cost was minimal and I got exactly what I needed.THANK YOU to Autumn, Rosa and Bree for their OUTSTANDING customer service and support!!! I give them 10 stars!☆☆☆☆☆☆☆☆☆☆They made a very stressful situation for me turn into complete relief and total satisfaction! I highly recommend this FedEx location for all your printing and shipping needs♡ GREAT PEOPLE WORK HERE!!! ♡
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April 2022 by Angel Cummings
So I have used this place many times for self printing documents. They normally have 2 machines but 1 is currently out of service. There was a line so it took forever. I went to the counter and asked if they could print for the amount of the self service. Over all not happy with my experience.
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March 2022 by Sadie Bailey
Poor service. Refused to give me a pre-paid and completed print order unless I waited in their line of people out the door who were shipping, which takes them a significant amount of time per customer. I would have waited at least 30 min for them to hand me a completed document which typically takes less than 30 seconds. I can assure you I won’t be using this location again for my regular business printing needs.
