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September 2024 by David Miller
One kiosk was out of order, another down the street would not work .
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September 2023 by Samantha S.
Beware! Placed an online order at 10 am for 9 pm pick up. Order not ready and items not available. When you arrive and call the number people barely speak English. What a company from hell. Buy elsewhere.
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September 2023 by Sean P.
I asked him to rotation on my tires I watched from a far they did not rotate my tires. They just put it up on the lift and then put it back down. I also got my oil changed and it was low when I checked it a week later these guys are scam artist don't take your car here.
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February 2023 by Heather H.
It's your average Walmart. Nothing fabulous but nothing horrible. The associates that we spoke to were very kind.
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September 2022 by Megan Von Ruden
The machine was lagging for awhile today it finally got upto speed
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March 2022 by Monster S.
This place is always way too packed. Dirty and disorganized. If you try to go later to avoid the massive amount of people you run into this (picture attached.). That is a wall of pallets in the middle of the aisle with no room to cut in between them to get to the aisles on the other side. This went from the snack aisle in food all the way to electronics. I had to go all the way around because two women were talking in the aisle and blocking it off. That's ridiculous. Add to it, there's never anything there that you are after. Asked an employee to help me find something and was told, "I don't know. Look it up on our app." They walked off. I get that you are overworked but there's a difference between being a pos and simply not knowing. I used to work here. I literally walked with the customers to help them. Now, these employees don't do anything. I can see why people say you don't deserve higher pay.
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October 2021 by Lisa M.
Zero stars!! They never answer there phones. I tried all the departments and no one answered. I just called corporate because this is not the first time this has happened. An employee in that store could've answered the phone. I called the liberty walmart and they answered on the first and only call I made to them. Gladstone walmart needs to get there act together.
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May 2021 by Edward W.
the shittiest service i've ever received. i am normally the type to be very patient, and understanding to customer service associates, but these sad examples of customer service deserve this. i was cut off in mid speech by both employees followed with the rudest look and tone from the both of them. all i asked was to do an exchange or refund the item, and they could've simply explained that they closed the system for that. this is the very first negative review i have ever written, and i feel this is well deserved. two overweight old farts that hate their life, and then project it onto another person should not be "customer service associates".
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February 2021 by ZO H.
This is for the auto center. Firstly the women that run the front desk are GREAT (especially Kaela). But I bought four new tires for my conversion van. After they brought the van into the bay it took them an hour to tell me they don't have the equipment to lift my van. For fun I went to another Walmart and they did it with no problem and laughed "they can lift it they just didn't want to. That store is notoriously lazy". Also so many people came in to change their and they would say yea to some people and no to others but the bays were empty and workers just standing around.
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September 2020 by Dennis P.
I looked online to buy a couple of TVs at the Gladstone Walmart. I found what I wanted there and instead of arranging a pickup time I went to the store personally. I didn't see any on the shelf. I asked an employee what I wanted. I was told that I can just get them from the shelf. I informed them that there wasn't any on the shelf and asked them to go in back to get them for me. I was informed that if the product is not on the shelf they more than likely don't have any available. The Internet informed me that they were available at the Gladstone Walmart. I was informed that more than likely they have been stolen from the store an that is why there is none available. I replied that I thought that security checked better what was going out the front door. The response was, "well some one walked out with a 72 inch screen TV the other day." If Walmart cannot control items leaving the store and hire enough security for their inventory they just as well close the store. It's pretty pathetic it's easier to steal a TV at the Gladstone Walmart than it is to purchase one with money! I went over to the Liberty Walmart and got what I wanted. I asked the clerk where I pay at and was informed any register in the store. Gladstone don't let you leave the TV area without paying for them there. C'mon Gladstone Walmart get it together!
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June 2020 by Elizabeth P.
I have just waited more than an hour for a grocery pickup order. I won't be doing this again!
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September 2019 by Jonathan P.
Worst Experience ever. My wife has been sitting at the store waiting for the grocery delivery for an hour and 30 minutes as we speak they keep telling her they are getting her soon and have passed her several times with people that have only been here 5-10 minutes. We have tried calling in the store and keep getting disconnected at one point I was on hold for over 25 minutes and no one answered the phone. We only ordered the grocery pickup because we had a lot of errands to run tonight and she still has places she has to go and she has our 4 month old with her. They continue to walk past us with other people's groceries as I write this review. I cannot go in and complain because I have a broken foot and am stuck in a wheelchair right now so it is too much hassle. They have offered no apology or explanation. I am beyond disappointed and am going to call tomorrow to talk to the store manager.
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April 2019 by Matt N.
This Walmart is wrong than most Walmart. You have employees who treat everyone as a suspected shoplifter because you are buying items they can't afford and while they are busy watching you, shoplifters brazenly walk out knowing employees can't do them nothing. One manager resigned and I don't blame him, now all they have is manager Chris who canceled a veterans order 2 days after it was awaiting pickup claiming a "pricing error". Walmart fixed this by immediately shipping the order for free to the Veteran Charity that Chris stole from. You have a guy with bushy side burns who will watch you check out and act like he's security or something then grab your receipt saying "I need to check that".... then you're asked for the receipt at the door again! This almost lead to Side Burns getting a work related injury due to invading personal space and having people look at me like I was doing something wrong. The bearded guy in electronics steals by letting his friends buy clearance items and telling you they don't have any, even when you are looking at the item behind him while being so overly fake, acting like he's polite. The old lady in automotive with white hair said they don't have tires based on the price, even though quantity showed 8 in store available and the store just done their inventory. I had to drive 45 mins to a good Walmart to buy the tires for the same price, which amazingly they showed 8 and had 8. On a positive note- Mr John the nighttime door greater is about the best Walmart employee ever and should be employee of the year, maybe even CEO of VP OF Customer Relations. Send that guy on a vacation or something because he's the only reason many people choose to shop here at night!
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February 2019 by Meghan C.
Depressed employees and a disaster of a store. This is just downright filthy. The few times I've gone in, I've gone in the evening. Every single time, I see teenagers in large groups shoplifting. I just can't stand this place and I refuse to step foot in there ever again! The employees are super rude and unhelpful. The manager of the produce department is the only person who acknowledged me and helped me find the item I was looking for in a department that he didn't work in. The depressing overhead pages will make you feel like you are in the twilight zone. Why come to work if you are going to spread this sort of unhealthy energy. Find another job! If this place would hire the appropriate team, it would be great! But this is just down right disappointing!
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December 2018 by Ben L.
Do not come to this store at night!!!! Only one register open! The line is 10 people long and not moving!!! No employees here at night!!! I would not recommend this location!!!!
