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December 2023 by Jeff B.
We have been coming here for almost 40 years. We have seen some great Vets over the years. The two bests were Dr. Barr and Dr. Schlager. Ever since Dr. Schlager retired this place has gone downhill. They have jacked up their prices and started pushing pet insurance. They are more concerned about the dollar than they are about the animal or owner. They make no effort to make personal connection with the pet owners. Everyone seems to be following some employee rule book. I thought the pet owners had final say on how their pet was treated. We hoped thinks would get better over the past couple years, but they have only gotten worse. We are moving on. If you are looking for a new Veterinarian, I would recommend you look elsewhere.
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September 2023 by Pat M.
Gladstone Animal Clinic, LLC 7027 North Oak Trafficway Gladstone, MO 64118 To Whom It May Concern, If Anyone, I came with a friend the other day, Barbara Caufield, and it was horrific! She needed to have her little dog put down....First they had to charge her for an, "End of Life Exam". When she ask if she could take him home and spend a couple of days with him, they said she would have to pay for another, "End of Life Exam", when she came back. I had to have a dog put to sleep at Blue Pearl, and they let me take her home and spend a day with her first. I have NEVER heard of an, "End of Life Exam"!!! Over a hundred dollars. We have had to do it at a few places, and they were always respectful, but not here. You could hear all of the employees out front laughing and talking. I finally stepped out and ask them to shut up!!! I said, we are having a dog euthanized in here and you could just show a little respect! What a horrible place this is. All I can do is pass the word to everyone that I know. I had my experience there a couple of years ago when an ignorant vet told a degrading joke about Donald Trump. I don't care what his political stance was, just knew he wasn't smart enough to take care of my dog! I have read some of your reviews on Yelp....you people totally suck! I am so sorry that I did not advise Barbara to go elsewhere, and I have to live with that sad fact. Pat Mul
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August 2023 by Gail R.
My Yorkie needed a kill shot to end his suffering. Instead of doing that the vet did a full exam, writing down his 12 years history of health issues. I told him to stop just give the shot. Didn't need analysis. Instead they decided to give us a bill of over $500. I kept telling them to stop but my husband in his grief paid the outrageous amount. Included propothol and cremation. Get a quote before you arrive.
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April 2023 by Maddie S.
Our little guy Freddie needed pet care pretty immediately and we had yet to find a clinic in the Northland since relocating. I called Gladstone Animal Clinic about an hour before closing - explained the situation - and they had a 9AM visit the next morning available. For a physical, antibiotics, pain medication, and assessment/treatment at their location it cost around $170. I was beyond pleased with this encounter. Thank you guys, so much.
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April 2023 by Mark S.
went for routine vet visit with my cat and left with a half dead cat. I wouldnt recommend them EVER to any one!! I also did not like the ay they were handling my cat. this cat was being prescribed meds for asthma and should have never been given a gas anesthesia to sedate him just to get a blood draw!! I think other methods could have been used and should have and this vet is really acting like they could care less. I would tell everyone to avoid this vet at all costs. I now have a dead cat thanks to there practices.
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March 2023 by Yvonne H.
Dr Richenberg saw our older cat that was suffering. He was very open and honest about her condition and let my concerns be heard. She had to be euthanized and both the Dr and his assistant were above & beyond wonderful at a really hard time. I felt their practice is very competitively priced and the fact that we were able to get in same day was much appreciated.
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May 2022 by Bethany K.
Very unfriendly office staff! Called to schedule an appointment and was told we could be seen in the morning due to a cancelation. When we arrived they had no record of our appointment and were going to charge almost triple to get us worked in at some point today.
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September 2021 by Shaun B.
Great little animal clinic, I will say that I reached out to them originally as there aren't that many clinics that do 'Certificate of Health' for pet air travel. Yet, I did have my dogs get a checkup/microchipped here, but ultimately I didn't use them for the certificate of health as they actually referred me to a different veterinary; a military veterinarian which ended up saving me an insane amount of money. They honestly didn't have to say anything, and could have been greedy. Yet, the fact is that they looked out for the client at the end of the day; and just did what was best for us. Highly recommended for anything else.
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September 2021 by Pamela C.
I would never recommend anyone to go here. They are ALL about money. I paid $650.00 to get my dog spayed. I picked her up the same day because I found out they don't have some one stay and monitor the animals over night . My dog got sick the next morning so I called them and they told me they are going to have to charge me another $150.00 for an emergency visit. I have been a customer for over 15 years not any more! That doctor was so rude to me.
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October 2020 by Anne-Marie A.
Brought 2 dogs in, terrible experience. Do not recommend. Plenty of other amazing vets in the area. Because of the vets passiveness in treating, we lost one of our dogs a week later. Heartbroken. Take your business and pets elsewhere.
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September 2020 by Rob F.
Great service from the Vet Tech to Dr. Rambo! Highly recommend. Excellent communication and service.
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August 2020 by Nathalie L.
It took us 2.5 hours to get vaccinations done and a prescription of antibiotics. Our dog has an infected wound and they shaved around it without asking us first and then charged an extra $33 for doing so. The doctor also wrote the wrong prescription after we told him which antibiotic we wanted and we waited 45 minutes for a new one... I'm sure this clinic is fine but DONT come here during the pandemic. Total waste of time. Totally was nearly $200 and we saved $60 by filling our prescription at HyVee instead of here. Save yourself time and money at a different vet.
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August 2020 by Jessica L.
They try and over charge you for things you didn't agree too. I read another review about overcharging but I decided to come here anyways. Bad decision. When I made my apt. they said it would be $117 for vaccines. So I come and they take my dog, do everything, and when they call with the total it's $260. More than double! I will never recommend this place to anybody.
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July 2020 by Ryan B.
Overcharge for services. Poor customer service. Successful businesses find a way through challenges like COVID-19. These guys were overwhelmed and struggling to communicate effectively with each other and customers.
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September 2019 by Jenny L.
For few weeks I thought my cat was going to leave me, because he was slowly loosing weight due to his age. Puffy is about 17yrs old. He wasn't eating as much, and I can feel his bones though he act very normal and responsive. I took him to a hospital first to get bloodwork done on him. It was showing he had high Calcium level, so the doctor gave him a Thyroid test as well. The result was negative, and I was also recommended to give Puffy an ultrasound to further diagnose the issues. I didn't believe my first doctor, because I told her I fed Puffy Gluecosime supplements with calcium included treats 30mins prior check up, and she replied with it wouldn't have elevated the level. On top of that, Puffy needs teeth cleaning with X-Ray. That will cost me around $2500 or more. I love my cat, but doesn't mean that I am gullible. I found Gladstone Animal clinic on Yelp, and it was close to home. I had doctor Carl checked on Puffy, he also recommended teeth cleaning and X-Ray first. That would save me money on the bloodwork because it was required for anaesthesia. I wouldn't need to run bloodwork twice. The price range was $600-$1600 for teeth cleaning X-Ray, anaesthesia, and possible extractions. I came back few weeks later, and tried to schedule an appointment with Doctor Carl, but I ended up with Dr. Standley. He gave me a different quote, it was around $400-$1200. He also mentioned his previous bloodwork was boring, and stated that it was most likely his teeth that was causing him not eating well. I was told that Puffy may be loosing muscle mass, because he is an older cat. I was super happy, and relieved to know that he is healthy. I was worried for awhile, and cried often because I thought my cat is dying. He is my world, and I wasn't ready to let him go. Dr. Standley is now my go-to. I brought my other cat to see him, because she had a scratching issue. She is a lot better at the moment after the steroid shot. He stated she has an allergy issue and will need to submit her for allergy exams if scratching continues. As for Puffy, he is very healthy. 2nd bloodwork with Calcium level showing normal. He loves outdoors, and still travels 3-4 weeks out of the month with me. He also gained weight after teeth cleaning, and his breath doesn't smell as bad. I only had to paid a little over $600 for his visits. Thank you Dr. Standley for your honestly. This world needs more doctors like you. Gladstone Animal clinic is the best. Most doctors I had tried to rip me off, because they knew how much we love our pets, and will try to spend the money. I'm thrill to find a doctor that I can finally trust.
