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February 2024 by Kristina “Kay” Brown
Very professional and courteous did a very good job on their work very informational would definitely recommend going there!
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February 2024 by Rachel Scott
Mike and his team at certified transmission did a great job! I would highly recommend them.
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February 2024 by Joe C
Fast and friendly service and they communicated before doing the work. The repair was simpler and cheaper than I was expecting and I had my car back in a couple of days.
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January 2024 by Molly Joyce
I was recommended to them by another auto service center because I could not get an appointment until the following week. When I called Certified Transmission of Gladstone, Mike was very nice & got me in right away. They ran tests on my car & found out the problem & that I had an extended warranty with the manufacturer so they recommended I go to a dealership to get my car fixed. It was so refreshing to deal with a business that was honest & did the ethical thing by letting me know my car could be fixed for free instead of trying to charge me for the repairs. I highly recommend them!
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January 2024 by Chris Cesena
This is the second time I used Certified Trans., Great place. Honest and fair. Great communication with customers. Tough business telling folks they need a transmission. Quality work!!!!
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January 2024 by Jada Weldon
Took my daughter's vehicle there on Christmas weekend, last minute because her check engine light came on and the code it was reading was pertaining to her transmission. They were booked but still made time to get her vehicle in and check it out before she had to make a long drive the day after Christmas. I will taking all my vehicles with transmission problems there.
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January 2024 by Jeanne Daley
Very professional, very good at communicating and updating. Great staff, and great workmanship.
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December 2023 by Kitty PawPie
Great help for my mom's car! Excellent service, above and beyond.
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December 2023 by Tom Rich
Awesome experience with Certified!!Fantastic job of following up, and great explanation of the work. Cheaper the. Quoted as well.If you need work done, this is where to go.
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November 2023 by Jeremy Goss
Mike and his team were very friendly and professional. I called them and they got me taken care of the same day, overall this was a great experience.Service: Transmission
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September 2023 by Scott Smith
I was traveling from Texas to Kansas City for work when my Transmission blew. Mike and his team went hard to work to make sure I was back on the road when I needed to be. I would strongly recommend you talk to them before you go anywhere else and become just a number. They kept me informed and got it done 2 days before they quoted. Thank you guysService: Transmission
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September 2023 by Tommy Johns
Great service and super communication. They did the job right and the truck runs like new!Service: Transmission
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August 2023 by Pete Smith
The dealership said we needed a new transmission to the tune of $6200. I told them I was going to get a second opinion and took the car to Certified Transmission in Gladstone. Certified did extensive testing, going above and beyond and found no problems with the transmission.Service: Transmission
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August 2023 by CINDY SHEWMAKER
I was having from what it seemed, transmission issues with my 2010 Chevy Cobalt. Due to all of my previous experiences getting ripped off (as a woman), I was very hesitant to take my vehicle practically anywhere! The Chevrolet dealership wanted $289.00 to run a diagnostic on my vehicle right off the bat to determine the underlying issues in which I described in detail. My car would jerk as it moved to each gear. I asked if the $289.00 would be applied to the services needed to repair my vehicle and they told me that it was a separate charge and anything that needed repair, would be in addition to the $289 diagnostic fee. What a rip off!!! What happened to people you can trust??? Well, I did my research online and came across Certified Transmission. I initially thought, with a highly advertised national business, I should move on in my search. What caught my attention on their website were the reviews, I read. It gave me the confidence to set up an appointment online. Within the hour, Mike called me, and was so nice. He listened carefully how I described the behavior of the issues that were causing my concerns. He told me that they charge $89.00 to diagnose the issues and that included someone actually driving my car and NOT JUST plugging in the code reader. He got me in right away. Within a few hours he called me to tell me what they had found. Bracing myself, I was prepared to hear that I was going to need a new transmission which I could no way afford, he explained what they found and how they could remedy the problems I was having with my vehicle and that I didn't need a new transmission. I was so happy! Mike explained to me that it would benefit me to have my transmission fluid changed since I hadn't ever done that since I purchased the car brand new in 2010 and had accumulated 90 K miles to current date. I took his advice and brought my car back up a few days later to service my transmission. The cost was minimal, and he, (Mike), even deducted the $89.00 off from the diagnostic fee I originally paid, from the total service charges!!! All in all, I walked out only paying $424.00 and my car runs GREAT! A week later I received a thank you card in mailbox. So, ladies, if you need a reliable and trustworthy place to take your car for repair, Certified Transmission on North Oak in Gladstone, Missouri is a place you can count on!!!!
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August 2023 by Todd Heins
Just picked up my 2008 Hummer H3. I was impressed with the timeliness of the transmission swap. So far so good, with a great warranty. The staff was very professional. They are not cheap, but I prefer to have the job done right.