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February 2024 by LaTeila Harrison
Thank you!
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February 2024 by Jennifer Thurber
Worst location ever. The store manager and staff are rude and will not read their own contracts. We lost our house to a fire and per their contract are not supposed to be held reasonable for damages caused by fires, floods or acts of God. We followed the appropriate steps and still have one of the office ladies blowing up our phones, refusing to come get the couch and saying we are going to be held responsible for this incident. We have tried over and over to resolve the issue and return their property but they refuse to work with us and Corporate had to be called. Run!!! Don't walk from this location. Heaven forbid you suffer a tragedy only to be made worse by this store
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January 2024 by Lynnette Foulk
So far so good! Got washer/dryer set, love my new appliances. I wish the communication with the delivery guys was better but we eventually got it figured out!
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December 2023 by Jeffrey Bolin
The people were really nice, I rented a washer and dryer from them. It went real smooth. The only issue I have is that I was told they had ordered new merchandise for me, but I was actually given the floor model. As long as it works and the guarantee/warranty is active, I'm good. Better communication would have been more ideal, but it worked out okay.
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December 2023 by Shaqia Bowens
Sorry JB wrong store for the 4 star
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November 2023 by Terry Pearon
They have nice things with OK prices.
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October 2023 by Barbara Baker
Rachel is absolutely awful. Will interrupt you and hang up on you. Can not believe she has a job. Turning my furniture back on solely because of her and her attitude. Have complained to Jared three times now.
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October 2022 by Amber Haines
Everything is cool with Aaron’s, until I get my phone blown up 4 times a day for the last week, just for them to tell me their system messed up and hasn’t charged tax on my account, my accounts always paid so I kept thinking it was a automated call, but finally call them back and they want my CC information again because their systems have messed up and the 12$ tax their system wasn’t charging is reason to blow up my phone up like It’s my fault. I was heated.
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October 2022 by Kelly Lunski
All my stuff was stolen. I had theft protection. Called them, they told me they canceled it a year ago. And could not give me a reason why they canceled it. Never deal with this store! They robbed me, just the same as the other did!
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August 2022 by Myn'dalAnEs Kitchen
At this moment I am upset with aarons rentals I have been calling and calling since Monday I just received a used washer and dryer from then it is not working at all I have not be able to wash any of my clothes NOTHING ONE WORKER STATED THEY WILL HAVE MGR CALL BACK NEVER GOT A REPLY I WILL NOT PAY FOR SOMETHING I HAVENT EVEN USED YET
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July 2022 by Susanlynn Katadrik
I had fallen back behind on making payments due to losing my job they eventually had to come pick the game up after trying to track me down for quite a while since I was working so much trying to get back on my feet but when it was time to go get the game system back Tammy was more than amazing handling my account and even kept it good to where all the money I already invested wasn’t going to be lost. I appreciate people who do business with compassion and understanding! Thank
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May 2022 by Amanda McClanahan
This place was very judgmental and would not rent because it was not going to be within the time frame they wanted to rent. They were more worried about closing and going outside to smoke. And when calling corporate, corporate never did call back. The "store manager" or whoever they were, called back & was as rude as the regular staff. I did not ask for the store manager to call me I asked for the district manager to call me because after my first encounter with the store I had no desire to talk to anyone else at that location.Pretty much told me to go somewhere else and was not helpful at all. I find it a shame that they care so little about customers or potential customers that they would act like this. It is also shameful that their district manager would not call and try to make things right with a customer or potential customer. I think they have Mr t as spokesperson for the company right now and I think he needs to drop them. he should actually take back his endorsement of them as well because he's advertising and trying to get people to go to their stores and they are not doing what they should be doing. It's kind of like the saying One bad Apple can ruin the bunch and that's what this store is doing.
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May 2022 by Marcus
Truly I don't have a problem with the store if they would answer the phone...They not call to be looking for payments but I
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March 2022 by Levonda Shockley
I took my son over to Aaron's we like the store and location close to home the Employee that helped the both of us was very professional and friendly and helpful and respectful i enjoy his attitude i went in these past Saturday my son will be a new customer i am the one that turned him on Aaron's
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February 2022 by Juanira G.
Worse service ever, managers are rude and they need get some training on how to treat clients. I never had a problem in Liberty. I will never do business w them again
