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August 2024 by Lisa Demsko
I'd like to give a shout out to JoAnn at the cosmetic/ fragrance counter. She is so nice and so down to earth. Her customer service is wonderful. She makes you feel important and never pressured in to a sale. I'm so happy to now call her my beauty consultant. Thank you Saks and thank you JoAnn. Happy customer ?
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July 2024 by Jim Ashby
Beautiful store, prices inflated.
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July 2024 by Marquise Robinson
I had a sales gentleman by the name of Michael he gave me the greatest experience ever very intelligent guy with the best personality I will be coming back more often because of him. Thank you Michael for being so polite and patient and giving me the best customer service ever God bless ? deserve every promotion ❤️
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July 2024 by James Perkins
I bought a jacket online - didn't fit. There was one left in the whole Saks system. I'd used a coupon and had mine shipped AND I didn't have the right credit card with me.
Lori took one look at the situation and found a way to get me the jacket I wanted at the crazy low discount I'd been and to get. She even gave me her number so I could call in with the credit card I wanted to use. Excellent and friendly service. Thanks, Lori!
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June 2024 by Einwer
I just had an excellent experience in the parfum department. Marry is wonderful and helpful, she is an example of great customer service.
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May 2024 by KitD
The people here are really pleasant and give great service!
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April 2024 by Alex S.
Just trust me. Horrible service all around. People are wearing ski masks in the store. The manager was supposed to give me a call about an issue I had because she was taking forever dealing with someone else. She never called. Will probably go with one of the other department stores or shop online now.
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April 2024 by Pastor Gary Pleasant
Purchased a few David Yurman pieces for my wife. Met the GM Mrs R. Down to earth, warm spirited. Even though she was Super Busy, she took the time to make me feel important!
Thanks Mrs R
Pastor Pleasant
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March 2024 by Pretty Black
I give them a one star because of they shipping you pay all this money for them to use usps so tacky when you spend over a thousand dollars on something it shouldn’t take 2 weeks to come
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February 2024 by Yvette A.
Tracy attended to me at the fragrance section and she was such a delight! had an extensive experience with the frangrance selections!
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February 2024 by jux ebz
Placed in order in store. Paid for expedited shipping. 11 days later I still haven’t received my order and have been getting the run around and no returned called from Anita regarding retrieving my order or a refund! This is insane!
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February 2024 by MJG
Ridiculous the store doesn’t open until noon
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February 2024 by Antoinette Jones
Great selection!
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February 2024 by Nadya UkrUS
whats up with your business hours? January 6, 2024 4.36pm store was closed..Same thing happened couple of weeks ago. At least change your hours online so people know.
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January 2024 by Laura A.
I was just in the St.Louis MO store having to return 3 Mother of the Bride gowns I ordered on-line. The service was outstanding and personable. I was nervous because I had read some not so glowing reviews, but I had the best experience. Makes me want to go back and shop there more. Well done Saks-St. Louis.
