They are the rudest most impolite store I have ever been in. The worst part is I keep setting myself up for it by even going in there. I stood and had multiple associates look at me and not say a word while I was looking for help. Will be taking my business to Crate and Barrel from now on. So done with this brand.
December 2023
Workers are beyond snotty. They won’t acknowledge or help you unless you have a Prada handbag and Lululemon leggings.
December 2023
SNOOTY AND RUDE! Come down off your high horses , Pottery Barn workers. High end prices with mediocre workers. SAD!