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December 2023 by Gina Newbanks
Very easy to find. Big parking lot. nice lobby. Friendly staff.Clean bathrooms. We got an Inspection on our class a motorhome. Very fast, in and out. We dropped it off late in the day and picked up the next day.
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November 2023 by DaJuana Farris
This is my second time here and the people in the service area are Awesome. I like coming to this Freightliner because they work quickly and don't leave you sitting around waiting days on end.This time my truck back up on Halloween colored ladies had on cool winter onesies.
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October 2023 by Mick Reth
I can't say enough about the service and experience with both the on-site dealer staff and their remote repair service. This has been an outstanding experience with every person from the first call, service advisors and repair techs. In a world where excellent service is a lost art, this service center went above and beyond. I can't reccomend them enough. If you are passing through, or need to schedule service truck or (RV) they are wonderful.
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September 2023 by Jeffrey Martin
Thank you for great service. Awesome driver's lounge.Thank you for being an Freightliner Oasis Center with electric hookup (didn't need water or sewer).
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September 2023 by Mike Pituley
A great help to me my wife and pup peanut.after waiting for our parts to show up.The guys at the shop made the 5 hr.round trip to get us back on the road .Couldn't be happier with the service there. Thank you. Mike ,young and peanut.
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September 2023 by J. Ellis
I have no problem giving this place 5 stars, always have what I need when I need it, the guys at the parts counter know there stuff, and the lady up front has a great sense of humor...
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July 2023 by Mike Bailey
Traveling from Tennessee out west we had a failed air relief valve on our motorhome. After checking with 3 places that gave us the runaround we contacted this dealership. Upon arriving, we were taken care of immediately and we found the entire staff here very knowledgeable and respectful. We were back on the road within 3hrs. I highly recommend them if you find yourself in the area. Can't thank them enough for getting us back on the road.
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June 2023 by Occam's Scythe
Clean amenities, polite staff but most importantly they were fast getting my tractor back on the road, excellent place!!
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June 2023 by Mike Ownby
Very nice clean shop. Very respectful customer service. Had me in and out in a day n half. Would recommend this shop to anyone. If I break down again I really hope I'm in their area. The very lovely lady behind the counter with sleeve tattoo is exceptionally nice.
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May 2023 by Rodion Belousov
Worst place in the worldThey changed speed limit and turn off engine idle 6 HOURS!!! Is it 20 minutes maximum!!!My appointment was at 8amThey didn’t have trucks before my unit!!!They finished work and don’t call me, I just waited 1:30 hour in lounge room after they done, after they did paperwork 1 hour, after they had lunch, after they changed our job 1:30 hour
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May 2023 by Don Kaffenberger
Great place to take your motorhome for service. Knowledgeable, helpful, and thorough. Pricing is fair for the quality of work performed.
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April 2023 by John T
This shop should be the standard for all shops across the US. I showed up with a possessed truck that Noone can understand why my bunk air I directly backwards from my cab air but these guys tackled it gladly. Had no lights on my truck except one headlight and my truck was in the shop within 30 minutes of arriving. The place is exceptionally clean, free showers and laundry. The staff is simply the best. Professional and polite, knows how to listen to the driver and see things from his or her point of view. I will definitely come here again for any problems I have in the future. Loved this experience!!
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April 2023 by Anfisa Gannochka
Terrible service! I came to the service with a certain problem, the mechanics looked at the engine, began to disassemble it, and only after that they said that they refused to fix it. I was told a high price for something that was essentially not necessary to do. I only paid for having a couple of tubes removed, but they refused to do anything else, and leaving the engine open, I had to leave. I asked how long it would take to understand if I could deliver the load on time, but they didn’t tell me anything understandable, but only dragged out time. In the end, I wasted my time and my money for not having any work done.
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March 2023 by Gene Manning
RV Owners Beware when taking your RV to Freightliner Truck Center (FTC). I was charged $571 “diagnostic labor and supplies” to replace a starter switch that was 100% covered (parts and labor) by my warranty! The service manager told me the reason for the outrageous $571 charge was because on the service writeup I told them the switch was Broken and the manager said I should have told them I wanted it Replaced. After paying I went to start the RV and the starter would not engage (reason I brought to FTC). I went back inside and got a service writer and after several minutes of manipulating the key, they got the engine started. We start/stopped the engine a couple of times and I drove my RV home. A few days later I tried to start the RV and after about 10-15 minutes of playing with the key, I managed to get it started and drove back to FTC. The same service writer who had helped me get the RV started before came out, played with the key for several minutes and told me that I needed a new key set because the old set was not compatible with the new switch. This FTC does not have any parts and I did not have a car. So, I called someone who had to drive 60 miles, purchase the part, and deliver the new key set. The service writer showed me how to remove the old key set and after much effort (not easy to remove since it had been forced into the new switch) we were able to install the new and compatible key set into the switch. Now after $571 and two trips to FTC when you turn the key the engine starts 3 out of 4 times. If you take your RV to a Freightliner Truck Center make sure you write, in very fine detail, Exactly what you want them to do! Also make sure you have your checkbook; they charge 2.9% credit card fee.
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March 2023 by Jay Fortner
Got me up and going. Kept close to the estimate and the gal in the service dept is top notch!! Kept me up to date the entire time my truck was down. Helped alot for planning! Thanks!!!
