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March 2024 by Tamika Staten
I called this store very upset that the pharmacy had placed me on hold and never came back to the phone only to find out that they left for the day… all while I was still on hold. From the time that I called actual store (still on hold with the pharmacy on another phone), the guy answering the store phone was very respectful and immediately got a manager. The Shift Lead was very polite and apologized even though she personally had no reason to. She showed empathy and even let me vent a little. She talked some and then I talked some. All I can say is that I felt heard and seen. She wanted to escalate the situation higher up, but I didn’t want all of that. I just want the respect that we deserve as customers/patients when it comes to this pharmacy.
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February 2024 by Lulia Hamdan
Orders here are horrible. Whether it’s a pick up or delivery. It’s always delayed and cancelled.
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January 2024 by Rannie Dae
Wouldnt give even 1 star if I didn't have to. This is tbe absolute WORST location!!! The young staff just don't care, stand behind counter texting away while people are walking in and or waiting to check out. Often times they are all standing behond the photo counter chatting up a storm. If you ask tbem a question the answer will be I dont know. Sign clearly says they close at 10pm yet when attempting to get milk at 9:30pm I was told that I could not enter that they close 30 mins early to clean and restock. OKAY!!! WHATEVER!!! Corporate needs to be monitoring this store closely.
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October 2023 by David A.
Had an appointment for a COVID shot. Had already completed the form online. Arrived 5 minutes early. Was told to stand in line. Waited 20 minutes before we got to the front of the line. Was told to have a seat and wait. Then 10 minutes later they took a walk-in instead of us! We left without being served. Having an appointment was worthless, and so was the service.Over the last two years this pharmacy location has gone rapidly down hill, as I have heard about other Walgreens locations. After decades of business, they no longer provide anything close to adequate service. Time for a change.
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July 2023 by theox74
The last few times I’ve been through the pharmacy drive through there is a sign saying they are short staffed and closed or come inside so I normally come back another day. I decided to go inside today and there were 6 people working the pharmacy. I’ve seen one cashier and a pharmacist run both drive through and inside. Here is what I’ve noticed. Playing on cell phones, hiding in back, looking “busy” without accomplishing anything and pure laziness. All of the staff are new to me and have 0 personality.
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May 2023 by Sarah Smith
Pharmacy staff are extremely helpful and updates info quickly.
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April 2023 by Elizabeth Pietrzak
The pharmacy has been very difficult to work with every time. Often the woman who works at the drive thru pharmacy is very rude, never saying "please", or using common courtesy during transactions. Instead I get commands. If she needs me to spell my last name, she just says, "spell it." The pharmacy has had my old address and phone number on file, even though I asked them to change it. So when I give my address for verification the woman says, "uh uh". On top of that, you can't get thru on the phone without being on hold for 30 minutes or more. Going inside doesn't help either because the lines are really long. I understand that everyone is short staffed, but that's no excuse for rudenessUpdate: this is still happening! Nothing has changed, and the employee continues to be rude and incompetent
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April 2023 by Kathleen Chaney
Very rude staff
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April 2023 by Jerry Boone
Worst in the business this Pharmacy. Going with Express scripts for now on
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April 2023 by Maryann Eastman
Here for a Covid booster. Pharmacy area is filthy and in utter chaos. Waited 16 mins to check in for the shot. No separate place to check in. Per staff - don’t bother filling out the online forms. The portal is always down. I can attest to that. Both walgreens I have been to and prefilled the paper work made me fill them in onsite as well. This place is a dump.
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April 2023 by Jacqueline Dixon
Very poor customer service. Simply asked where an item was located and received extremely rude remark. I hadn’t been to that Walgreens in a while. Now I remember why.
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April 2023 by Melissa Schack
Father had surgery today. Dropped script off before noon and was told it would be ready at 4. Called at 430 and was told within the hour. Called at 6 and nobody answered the phone so i went up there. I was told they are not filling any prescriptions for the night and his was not ready. I asked what is he supposed to do as he just had surgery and needed his pain pills and antibiotic. Basically they didnt care. Plus it was 15 minutes before pharmacy closed so i couldnt even get it filled anywhere else. If they would have told me at 4 that they wouldnt be able to get to it...i could have taken to somewhere else.
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April 2023 by Wabash Kozak
Pharmacy is understaffed and overworked, and closes early and unpredictably. It's now impossible for me to refill critical medications most any day of the week because they close before i get home from work now.To be clear, this isn't the fault of the pharmacists. They're working as hard as they can every time i see them.
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April 2023 by Brian Yost
Check out lines are comically long, the store is understaffed, long lines and long weights for prescriptions. I came tonight at 8:00 p.m. on a Saturday and the entire store was closed with no signage on the door explaining why. Tried calling the location and nobody answered. Walgreens has become quite the joke.
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April 2023 by Michael Reichert
Pharmacy has been closed for days for some reason and no one has called or transferred my prescription to another location. If you're a multi billion dollar company at least you could get this together but apparently not. If this location's pharmacy is closed for whatever stupid reason then transfer my rx to any other Walgreens within 50 miles and let me know instead of doing nothing and saying nothing now I'm sitting here without my prescription.