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March 2024 by patches slane
After waiting over 5 minutes for someone to assist me at the check out counter (associates were helping friends with products). The associate brought her friend to the check out counter, ignored me and began ringing up her friends products while saying to her "you were in line before her." I left $300 of products on the counter and walked out. I have been treated poorly in this location before but never to this extent. I will go to other Ulta's or even Sephora before I return here.
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March 2024 by Montrese Floyd
I really enjoy the services offered at this location for ethnic hair. Takeyha and Mercedes do an excellent job driving the Salon
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February 2024 by Ashley Long
I had My hair cut yesterday by takeyha and I just wanted to say she is so sweet and I have never had anyone put as much effort into making My hair look how I wanted it its so hard to find a good stylist these days i will definitely be back i highly recommend going to see her I have struggled with self confidence now for awhile I have hated My hair for such a long time and she made me feel good about myself again and I have a new boost of confidence after my cut and I feel so grown it just looks so good I'm obsessed thank you takeyha
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February 2024 by Krissy Compton
Had to give 2 stars because the hairstylist up there are very rude and unprofessional and don’t know how to communicate with you on such short notice won’t be coming back or serving my business up there
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January 2024 by Rob Taylor
If you have naturally curly hair and have been looking for someone who understands how to style and cut naturally curly hair, look no further and book with Mercedes!My struggle is one with tears following EVERY hair cut after deciding to cut my hair off. Every month I would find a new place to try, pray, and hope for a good outcome. The last place before this ULTA was the straw that broke the camel's back. I went almost two months without a haircut after that, afraid.Two months passed and I was desperate. My hair had grown into an unprofessional mess, and I needed a haircut badly. When I went to Mercedes, she immediately put my mind at ease. She showed me a photo of her own hair cut similar to my desired style and her hair texture was similar to mine. I knew she at least understood my hair texture. But she also understood that I wanted something edgy, but not too edgy bec I work in corporate. She understood how I wanted my hair lined, but that I didn't want to look boyish. My cut is perfect.I could have cried when she was done, happy tears. I was sooo please with my haircut. I WILL be back every three weeks, or every month. I WILL be brining my curly daughters in to see her as well.Feels like a burden has been lifted. You know our hair/crown means so much to us.
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January 2024 by Vicki Gill
Busy due to holiday season, took a little longer to get what I needed because of that.
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September 2023 by D Okenmeier
This is a review for Mercedes, a Master Stylist at the Ulta Flo location.I walked into Ulta hoping to make an appt to get my hair cut within a short notice, and Mercedes greeted me with a smile. I have a short hairstyle, so am always apprehensive about a new (to me) stylist, but she put me at ease. She was confident and kind. Mercedes gave me exactly what I wanted, and I have gotten SO many compliments on my hair. She also gave me some excellent advice on color removal. I really appreciate stylists like her!!Mercedes, if you're reading this, THANK YOU!
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July 2023 by Janell Irving
My daughter is crazy about this store.
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June 2023 by Jessica Jones
I just want to rave about the store manager, Shalisa. I had a makeup appt at this location, there was a hiccup in their system and the makeup artist was unable to take care of me. Needless to say I was upset bc of a very important event that I was scheduled to attend. I wanted to get dolled up for the occasion.I was about to leave (upset), Ms Shalisa and Chantel (I believe was her name) helped me calm down and gather my nerves! Ms Shalisa sat me down in a chair and did my make up! To me this speaks to the core of who she is. She could have made the decision to just apologize and let me leave, but she literally took care of me, attended to customers shopping, and checked in with her employees at the same time. She is great!
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May 2023 by Precious York-Blanks
Highly recommend! Shyla was professional, funny and very helpful! She helped me find just what I needed! Thanks Shyla!
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May 2023 by Jackie Ellis
Came here to get my eyebrows arched Mercedes did a wonderful job!!!
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January 2023 by Sara Salem
Ask a rep to help find a product rep stated they were out after leading me to the aisle the items were in, after searching myself I found the product I was looking for hidden behind another product. While checking out took them about 5 minutes to verify if my money was real. Other Sales reps look aggravated and were standing at the door guarding like security. Also the cashier seemed not to know proper etiquette and thought it was a good idea to put the change on the counter after being handed it in her hand.
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November 2022 by Gail Waisanen
I scheduled a 60-minute haircut including cleanse, conditioning, cut and blow dry a week in advance. I received a good haircut but she didn't shampoo, condition or blow dry my hair or even wet it. Total time in the stylist's chair was about 15 minutes. I assumed I would be charged less and would also get the advertised 20% new client discount m, but no, Ulta charged me full price.
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October 2022 by Sally Miller
Absolutely shocked by this gem! I’ve lived in or around Florissant all my life and I hadn’t ever been in this store until yesterday. This store is SO NICE! The staff is attentive, helpful and HAPPY, which is sometimes hard to find. I’m so thankful we have this store in Florissant. I will definitely be back!!
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October 2022 by Health’N Wealth
Jehan made my experience at ultra phenomenal. She was super knowledgeable about the different colognes & Perfumes. She also brought out some different products from the back for me to Try. I usually don’t sign up for reward programs but she really made me feel welcome & happy I be there. Once again Thank you Jehan