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April 2024 by Rachel Crunk
Extremely friendly and helpful.
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April 2024 by Theresa Badgett
This is my go to place ALWAYS when I have any questions about my health, regardless of how minor! I get answers quickly, tests are run and I leave there feeling better than when I arrived, just because I've been provided with a health plan, meds if needed and documents explaining what my issues are! Honestly, I'd rather go there than to see my primary doctor or specialists - I get answers a lot faster - they can do x-rays and other tests there, that if I go to my own doctors, they would have to schedule and then I have to wait for results! I LOVE THIS PLACE!Most recently, I went on January 31, 2024 with issues and got a diagnosis of something I'd never heard of - shared it with my specialist and the x-rays and was directed to another doctor who is addressing this diagnosis - I am on the road to recovery. I don't know if this would have happened so quickly without PA-C Steven Montague - he was a life saver for me! He is a Certified Physician's Assistant - I honestly thought he was a doctor - with his knowledge of a vast array of medical issues, diagnosis and amazing bedside manner - I was amazed he wasn't an M.D.Yesterday, April 2, 2024 - I returned to Total Access Urgent Care for a couple of other issues - I was delighted to get Steven Montague again to care for me! He immediately ordered x-rays, got to the root of the problems - fractured pinky finger and sprained/twisted knee - he sent me back to my Orthopedist to continue my care! The most important thing I can say about Total Access Urgent Care - is in their name - they totally care about you as an individual, treat you with respect, and take care of you from the moment you enter their facility in Florissant, Missouri! They are my go to even before I consult my physician, after seeing them, I am on the road to recovery!THANK YOU TO THE ENTIRE STAFF FOR ALL YOU DO! THANK YOU FOR MAKING ME FEEL SPECIAL!You are greatly appreciated. Dr. Theresa L. Badgett
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April 2024 by rhonda mckenzie
I received exceptional care at TAUC
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March 2024 by Ed Reggi
Whenever I am not feeling great, I use this Total Access Urgent Care location in Florissant. Now I have learned that with any of these Urgent Care locations "Early Bird Catches The Worm," which translates to their policy to "check-in." You must check into their website to get in line before you show up. Now this can translate to an hour or 8 hours of waiting time. Be warned and go to their website and check in the earliest you can! Once you are in spot #2 drive over and get inside to check in with the receptionists. Now sometimes this process can be simple while other times it seems to take them an extra 45 minutes to figure out how to actually check me in with my insurance or if their computers are having issues. All of this I take in stride because the staff are amazing, kind and courteous. Be patient here, they will take care of you but you need to give them the time and space. And even though they really can't do everything my doctor does for me, they do make sure I am feeling better.
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March 2024 by Eric EB Jones II
They were so helpful
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March 2024 by Val Hegwood
The staff exceeded my expectations. They were professional, knowledgeable and patient. Attentive and considerate.The most professional medical experience since my return to the Midwest . Excellent treatment. Thank you!
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March 2024 by Faith “S D” Stan
They didn't send me a bill until 45 days after my visit. It wasn't itemized either. They tried to charge my debit card without calling me and letting me know, which would have taken me over my limit and caused an overdraft fee. Good thing I keep it locked. So, since I didn't get my bill until 45 days after my visit, the "discounted price" was no longer available. Now they're trying to charge me full price for my visit and a collection fee. How jacked up is our country to allow this. For people who can't afford health insurance and live on the paycheck they receive, you are damned. I never go to see a doctor and when I do, it's because I'm really hurting. I hadn't seen a doctor in over 15+ years. I finally can't take the daily pain anymore and I'm hit with a bill close to or now with their fees over $1,000. I guess I'll have to prolong daily meals and some utilities to get them paid off. I know now it's better to just keep dealing with the pain. Smh at our healthcare system. What happened to the law, No Surprise Act?
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March 2024 by Virtual Office Management
I highly recommend Total Access Urgent Care as it is the only urgent care facility that I would go to. I have visited Total Access Urgent Care twice and both times, the staff have been great. The young lady at the front desk was friendly and checked me in quickly. The staff who provided me with my release papers were also helpful, as were the doctors who treated me. I cannot imagine going to any other urgent care facility.
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March 2024 by Beverly Thro
Meredith Jewsberry was amazing. I was feeling horrible & she was kind and professional.She prescribed the correct medication and I was very grateful.
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March 2024 by Tangynika Thomas
Excellent customer service and friendly staff. The doctor got right on what was wrong with me and got me to the right place for help.
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March 2024 by David Alberty
Great place always taken care of in a timely manner and staff is friendly
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March 2024 by Barbara Short
I was extremely pleased with the organizational process of this location 1090 N Highway 67. Once your number comes up you are processed in, assessed, diagnosed, treated and can even obtain your medication at the site. Once again I was extremely impressed and pleased with TAUC.
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March 2024 by Niyyah Odom
Nothing sucks more than a sick kid on the weekend in the evening when your options are wait or go to a crowded ER. I was pleasantly surprised with the level of service I received. The check in process is efficient as you can check in online and wait in your car until they are ready for you to register. The EMT Abby was pleasant and was very compassionate in the administering of the test for my daughter. This great service was followed by PA-C Taylor and another young lady, whose name escapes me, who provided my daughter and I with superior service even though we were the last patients there. I will definitely go back and the out-of-pocket expense was definitely worth it! FIVE STARS and my daughter is feeling MUCH better <3
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March 2024 by Tiffany Williams
Most definitely would come back to this location. Staff was very professional and friendly from the moment I walked in the door. They were patient and understanding listened to what I had to say and explained to me what was wrong and showed me.
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March 2024 by Michael Jackson
I was #15 in line. They called & said they were expediting me in line. I was surprised & thrilled.