-
September 2023 by Cheryl Irby
I was uncomfortable. I felt like the employees walk/stand by watching you.
-
July 2023 by B Lennon
If I could give a, no star rating, I would. Beware! The store owner is over- charging for discounted items, he charges taxes for the original price, not the discounted price. So, you end up not getting a discount at all. When this was called to his attention, he mumbled something rude basically saying, take it or leave it...needless to say, I left it and will never patronize his business ever again. People, don't spend your money here, go where your business is welcomed and appreciated.
-
July 2023 by Shawn Sotofalcon'Lewis
This is my favorite beauty supply house of Zee. Once you notice you as a repeat customer he makes you feel like you are apart of "team royal" he is so helpful and it is unmatched at any other beauty supply house in the lou. Take it from me I got you!
-
March 2023 by Sandra Miller
A wonderful vast selection of hair products and hair! Competitive prices and great friendly staff. Easy to find, nice clean store and great hours.
-
March 2023 by Liz Brendle (Liz)
Nice selection hair pricey compared to online shops with same product. No price match
-
December 2022 by Paula Burt-Dees
Tiger has some of the best customer service I have seen in STL he realized I was a little upset about trying to get what I needed he took his time apologized and made sure I was ok leaving the store thanks Tiger for your customer service today ?
-
October 2022 by Donna C
My sister and I went in here to look at the makeup and other products, When we got to the checkout my sister complimented the clerk and he blew up in a rant. It was our 1st time there. We won't be back.
-
October 2022 by Miquel Penedlton
I really wish they would shut this store down. Just spent over $100.00 here for my Daughter. This guy threw my bad across the counter. I was in complete disbelief of what happened so fast.Honestly I will not be back here ever again!I wish I could give them a 0 star rating
-
October 2022 by danyelle cornell
Always a pleasure to shop here. The prices are affordable and the staff doesn't follow you around the store.?
-
August 2022 by Hope Latchison
Didn't have what I needed, but the people were helpful. They had a lot of stuff but a lil junky, but nice.
-
July 2022 by Diva-x
After reading the comments about rude and antagonistic behavior from this location, I have decided to keep driving and shop elsewhere. Thanks ladies for the heads up and please know your reviews were helpful and insightful. What can we do? Just what I'm doing, driving right pass this place to shop with those who appreciate our business. Thanks again, I will spread the word not to patronize this business.business
-
July 2022 by Lele’sworld Lewisfamily
I love this beauty supply house! If you go that all are awesome but ask for “Zee”, he has all of the information you need on their products and merch. The prices and selection here is another reason I always shop at Royal beauty!
-
May 2022 by Nesie Jay
This is my favorite hair store of anywhere I have lived everything in one shop and so friendly and handsome men ???
-
May 2022 by Rhonda Hamilton
All staff that I encountered today were very rude and lacked even the basics of customer service. 1st Turn Off-No one greets or acknowledged me when coming into the establishment. I walked all the way to the back where the wigs are to find 2 employees that clearly see me but continue to just talk in their language, No assistance was offered. I finally said “good morning” only 1 of the employees responded. I did not see a wig I liked but did pass a pair of ripped jeans on a mannequin so I decided to ask the employee at the register where they were located. I was given the most annoyed look and a rude mono-tone “Aisle 3 on the right side”. I get over to aisle 3 and notice that the pants are marked $5 higher than the tag on Mannequin! Needless to say, I left at this point and will not be returning and will encourage all that I know to do the same. Spend your money with an establishment that values your business
-
April 2022 by Lakendra Hall
This store use to be a lot more decent 6 years back, but over time they've become completely unfriendly and rude. They don't acknowledge by speaking or greeting, they just want your money and since majority black people live in the area they know they gonna get business. I DON'T SUPPORT BAD CUSTOMER SERVICE! I don't care what race you are!
