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December 2023 by Katonya Riddle
I felt welcome from the moment I walked through the door. I was greeted with a big smile. I am a supervisor and customer service is one of the most important thing in business. I know you will get excellent customer service and any question you have about a mattress this is the place to go
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December 2023 by Original Suttons
if no stars was available i would have chosen that...the sales man does not inform you of the no return policy. actually stated you can return or exchange a $4,000 mattress so don't worry, but then after you buy states no returns or exchanges. will never recommend this place to anyone.
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December 2023 by Rodland Wainwright
Salesmen were very helpful. Didn't try to pressure me. Matter of fact they showed one of less value that was better for my needs.
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December 2023 by Marilyn Woods
Richard was busy with another customer when I arrived in the store but acknowledged my presence. He was helpful and answered my questions about the gift card I purchased.
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November 2023 by Doreen Poole
Excellent sales lady, Eve, very informative and great presentation of products. She listened to what we were looking for and presented us with a solution. Very Great Experience!!
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November 2023 by skid mark
Sales staff kind of jumped on me when I opened the door. I dont like pressure when I am looking, but I felt comfortable and they were very helpful in getting the right mattress with a good price tag. I used the bathroom, to look how the place was upkept and the place and bathroom was clean. I would recommend it if you are looking for a mattress.
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October 2023 by Mary James
The staff, Kent and Richard were very friendly and knowledgeable. The prices were good, so I’m looking forward to experiencing my new adjustable bed, which comes with USB ports on the side of the frame, lights underneath, as well as a massage!
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September 2023 by Brandon Williams
Richard helped us make a decision on a mattress that fit our lifestyle and needs. He was super informative and never tried to upsell us. He offered various options with no hassle. I’m very pleased with the service and expect to be happy when our mattress arrives.
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September 2023 by Michael Greulich
I'm horrible with names but the Manager at the Lindbergh store was extremely knowledgeable, helpful and courteous.He took the time to understand our needs and helped us pick what's right for us.He didn't just sell us a matress. Make sure you keep him around because he earned our business.
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September 2023 by Marilyn Stevenson
Richard was an excellent representative of Mattress Firm. He was knowledgeable of the products and prices. It only took a few minutes to complete my paperwork. My mattress will be delivered in two days. I got the adjustable bed frame free. Thanks Richard.
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September 2023 by Hello
As soon as I walked in, the Ssle Associate acknowledged me even though he was with clients. After waiting on them, he waited on me. He was courteous, knowledgeable and answered and explained about the twin boxed spring I was interested in.
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August 2023 by Doris Hawkins
Richard was very professional and detailed in explaining the differences in mattresses. He did an awesomely amazing job in helping us choose the best mattress that fit us. 5 stars
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July 2023 by Markita Halliburton
Manager Richard was so kind, courteous, and helpful in every step of guiding me to my purchase. He was patient but definitely knowledgeable and efficient with the assistance he provided. So glad I made the call to your store.
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July 2023 by Color Affect By Bre
Excellent service. I knew what I wanted and got straight to purchase. They even asked had I came in before hand. Easy staff, friendly, I would recommend.
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June 2023 by Debra Gines
The salesman listened to my needs and concerns. He was able to guide us through, and very patience. They had a good selection of mattresses in stock. My daughter fell in love with the comfort of 2 mattresses, and ended up purchasing one. I was pleased with her decision. The delivery, set up and removal was perfect. Excellent service! I would go back to purchase another mattress if needed!