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September 2023 by Amy A.
Purchased four tires with installation and 30 day road hazard warranty in early September. I came out from the market to a flat on September 13 amd went right back to Dobbs for repair. The tire could not be repaired and I was informed the warranty only provides a discount if replacement is required. No more chances for Dobbs - they were poor mechanics 20 years ago who have become dishonest and greedy.
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September 2023 by James Douglass
They are always friendly and professional. They do the work that needs to be done and they do it correctly the first time. Mark and Jeff are outstanding!
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August 2023 by G W
Very good experience my first time here, customer service was awesome. Want to thank Marc for everything he took time out to help me.
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June 2023 by susan s
Jeff is so helpful, kind, friendly and knowledgeable. I've never had a bad experience here. It shows that they genuinely care about their customers and their vehicle. Highly recommend coming to them.
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June 2023 by Lisa Kaliski
Got a screw in my tire yesterday. Took it to this Dobbs location for repair. I first took my vehicle to one tire place, but their power was out. My hubby called 2 other Dobbs locations, but they were busy and didn't think they would be able to repair my tire in a timely fashion. But this location said they could do it. However, it would be a wait. Well, I was in and out in less than an hour! Great job guys! Thanks!
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June 2023 by Shaina Kassebaum
First time going there and will definitely be going back for all my vehicle service needs! It wasn't the fastest service but they did a great job.The manager and everyone else in the office were extremely helpful, welcoming, and entertaining.The employee who worked on my truck seemed to want to take their time and not listen to the manager so they probably need a check but they did the work necessary. However, the manager was on top of it.I'll be back and you should go here as well.
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May 2023 by charles Miller
I have the most amazing experience for the urgent repair of my car. Mr. Jeff Fearnley should be recognized for outstanding service and meeting the needs of the customer. I came in from out of town and my check engine light was on. I explain the situation and I need to go back out of town and I need anything that you can do to assist with my situation. The car has been repair and there is no check engine light and I am able to drive safe again. Kudos to this group and Mr. Fearnley in making this happen.
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May 2023 by Nancy Saffa
I had an emergency after running over a brick. They stayed a little longer to fix my tire for me tonight as I waited. These men are always so nice and helpful and I’m very grateful for their help today!
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April 2023 by Lena
The staff at Dobbs were AMAZING!!!! Jai and the other gentlemen were kind and most of all Honest. Being a woman going to a mechanic can be daunting but they made me feel safe and for that they deserve all the good that can come from their more than stellar excellent above and beyond customer service. Give them a raise
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April 2023 by Vita James
Stopped in to see if they could fit me in for an emissions test. At 11am, they were able to get me in right away, no appointment needed!! They always get me right, I’ve not ever had an issue with them.
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March 2023 by Omni Renaee
Very unprofessional. Brought my car in for services and they kept telling me when to pick up but my car still was not ready for pickup. They over charge for services such as diagnostic & liquids total of 470$. I do not recommend Dobbs for car services well this location at that. Just so unprofessional as if they didn’t want to work on the vehicle.Do not recommend bringing your vehicle in.
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March 2023 by Bettina Gully
Good service people, great services may cast a bit more, but the work is quality. U get what u pay for, and that's good quality services
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January 2023 by Bradlie Campbell
Took my car there to get a simple $40 tire balance and rotation. I received a call an hour and a half after dropping the car off, saying that the lug nuts were all swollen and all 20 of them would need to be replaced if they continued. I was told that with the price of 20 new lug nuts, labor, and the original service I went to get, that the total would be $330. I declined and picked my car up just to take it back home and see if I could get them off myself. Sure enough I was able to remove all but 1 of the 20, no damage done. No power tools needed, just an 18” breaker bar with a 3/4” socket.
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December 2022 by Michael Butler Sr.
Great location, clean store and wonderful front desk team. I have lived in this area for 30 years and for more than 20 of those years, we have visited Dobbs Tire & Auto Centers on Howdershell in Florissant, MO for tire service on our vehicles over the years. They always have the best prices when you consider purchase, installation and disposal cost. You cannot beat the warranty for repairs and the 30 days drive and replace option was a deal breaker with my recent purchase.Finally, I have tried other locations and I will admit this is "My Neighborhood Dobbs Tire & Auto Centers" and they have the best customer service around. Not like many auto mechanics, Mark and Jake are like friends I enjoy laughs with. Appreciate you all and thank you for being there for my family and I. :)
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December 2022 by Kevin Shotwell
My mom has been going here for years & she always goes with whatever they recommend regardless of the cost. I used to wonder if some of the repairs were unnecessary & excessive. I took a vehicle that I just purchased to have the brakes checked & an oil change. They told me it would cost almost $1300 because I needed new rotors along with front & rear brakes. I told them just do the oil because I could get the brakes done cheaper. He said where & I said anywhere. I went to Calverts & they charged $227 for both sets & told me my rotors where excellent. I believe Dobbs thought they were dealing with my mom because my phone # is on her account because I've had to pick up her car before. They even called her phone to give the quote. I don't doubt that they do good work but I wonder if they have been talking advantage of my mom all these year.
