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January 2024 by Babo Balloons
I absolutely LOVE THIS PLACE OMG!!! From Asia being super sweet, going above and beyond to Sharon’s personable approach and today Kayla literally walking me step by step -the entire staff is amazing!! The gentlemen were all nice and very informative!! The security was also nice! I’ll definitely be back!!
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January 2024 by Shonnie Annette
Usually quick service, in & out for pre-orders. Had to order in store once with guy on tablet... it too was seamless & right in line to grab the merch. This last time, Kayla was patient, kind, & helpful about my coupons. Thank you!
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December 2023 by Dominican Chicquita
I'm giving them three stars. Because my first experience coming to this shop was not good. I'm giving them a second chance, so I purchased a Pre roll, and it really was very nice to smoke, smell, and Unrap. Friendly customer service at the pickup up window, which this was nothing like my 1st experience at all. I definitely will try again good job cookies.
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November 2023 by Tori M
they don't keep their site updated throughout the day, there's no backups, no substitutes, no refunds, terrible security. Too many times I've gotten questionable eighths looking like they were opened and resealed and did i mention no refunds if that's the case. no one was even going to say that they ran out of products until i asked. I was there first day they opened and now service has just gone downhill. service as in communication and accountability. you're better off going to feel-state for better potency, prices, and budtenders.
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November 2023 by Neasha F
Good tree but rude staff something is always broken as well. Either the debit machine or the machine only excepts specific cards. They don’t answer the phone. They randomly block off drive through even if you placed a drive through order.
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October 2023 by Alyssa Marie
Amazing staff! Friendly and professional!!! Love love love cookies ? I buy the airo carts i Love them SO much!
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September 2023 by Derek Dolitsky
Terrible. I put in an order around noon to be picked up around 4pm (on the same day) when I was off work. When I showed up to pick it up, they said that they had canceled my order already. Turns out the strand that I had bought earlier in the day is now out of stock. They canceled my order without telling me and gave my flower to somebody else. Never going there again.
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September 2023 by Stephanie Smith
Trevor was helping meEducated me on the different Strands. Tristan completed my transaction. They both were excellent!
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September 2023 by Leon Haywood
Great customer service! Not only did she remind me about deal days she also educated me on what to look for when checking out on the website!
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September 2023 by Theresa Moses
The lady who helped me gave me a lot of information that I didn’t know I thanked her for her time in telling me everything I need to know
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September 2023 by Mark Coleman
Made a preorder online and got stuck at a dealership till an hour after my pickup time. Trevor had my order coming up before I even explained that I was late and made it an AMAZING experience at this store! Will definitely be coming back!
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September 2023 by Sonja Skabialka
Gotta love Cookies! Staff is always polite, helpful & knowledgeable. I’ve used both the inside service & the drive thru service. Both were great experiences.
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September 2023 by Keith Reece
I am 1st time customer of Cookies. I called earlier to see how the process works. Everything except the charge for using a debit card was explained. Placed my order online & it was ready for me at the time I wanted it. The employee at the drive thru was very professional & nice. I'll definitely use Cookies again.
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September 2023 by Big Jason F.
Awesome experience with awesome staff. Phil was super helpful I'm definitely stopping here whenever I hit STL
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September 2023 by anita white
So today was my first visit to Cookies and will definitely not be my last! From the east way to pre order online, the confirmation text, the friendliness from the door to and inside. Then I just ate a piece of my goods. I’m not gone lie I had doubts because I have a nice tolerance. But right now I’m on a whole other level on just a bite. For what I’m feeling and amount I received the prices are really reasonable. I’ll see y’all soon!!
