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November 2023 by Nyssa Carmody
This business is exceptional. The customer service is great - staff are organized, honest, I was greeted the moment I walked through the door every time, informed what to expect, given updates, explanation of the repair process, and everyone works together as a team to give the best customer experience, start to finish! I highly recommend this business!
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October 2023 by Patricia Tackenberg
Amazing service!! If I could give 10 stars I would!! Jimmy and Danielle took amazing care of our vehicle and the communication was beyond expectation. The staff at the front desk were amazing and friendly as well! I will definitely recommend Caliber in Festus time and time again!! Top-notch service!Service: Body & Trim
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October 2023 by Colleen Kennedy
Fantastic job with my repairs. Very responsive and they made it a stress free process. Highly recommended?!!!Services: Painting
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October 2023 by Tracy
My vehicle looks like brand new again. The office staff were friendly and helpful, and the technicians do excellent work.Services: Painting
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September 2023 by Charles Henricks
Highly do not recommend. My wife's explorer was rear ended. They "fixed the hatch" now it doesn't open fully. I've hit my head on it more times than I can count. We took the explorer back to them to have it fixed. They can't fix it and said for us to have Ford figure it out.Service: Body & Trim
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August 2023 by Sophia Campisi
Timeframe of repair was double of what was estimated. Car ended up with a nail in a tire that was not present when towed from driveway. Poor communication during extended length of repair time. While customer service reps were lovely to speak with, would not recommend for a proper quick repair in the least.Services: Painting
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June 2023 by Karen Ludwig
Great people to work with. Everyone I encountered was very nice and helpful. My advice, at least take your vehicle there for an estimate. It will be worth the time!!Services: Painting
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May 2023 by Dave Z
I took our vehicle to them after an accident. Visually, the vehicle looks great, however, when I got it back, now when I press on the brake, there is a clicking sound and you can feel it in the shifter. I have told them repeatedly that the vehicle was not doing this when I dropped it off to them. Now, they want me to take it to a mechanic to say if it was done by the accident. As previously stated, it had NOTHING to do with the accident other than our unfortunate luck of taking our car there. And they are refusing to fix it. I will NEVER use caliber collision again. All I can say is go over your car with a fine toothed comb when you pick it up
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April 2023 by John & Lisa Huff
Charlie & his staff at Caliber were amazing. Great atmosphere and always upbeat when helping through email, phone or in person. Communicated through the process and we were very pleased.
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March 2023 by PJ Amsden
Everyone was extremely helpful and kind. They repaired my car with in 2-3 weeks and made it look brand new again. They also kept me up to date on what they were doing multiple times a week and if anything was wrong or needed some extra attention they’d call or text me right away to let me know. Great service and well experienced.Services: Air & cabin filter replacement
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March 2023 by Mark Zaricor
Had a minor rear end collision, and my insurance company sent me to Caliber. Everyone was professional, and the work done was great. They did a great job with the paint matching. Can't tell it was in an accident at all. Only issue is that they had the car longer than I was originally told (I was told 3 days, but didn't get it back until the 6th business day). I understand that they found a little more damage once they started disassembly, and that it takes time to get additional parts. I just wish I had been given an updated completion timeline.Service: Body & Trim
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March 2023 by MOLiminator
What an amazing transformation Caliber Collision performed as my car was almost totaled by a deer. Great communication and service with a smile! Really enjoyed working all of them from April at the front desk to Dan the Service Manager! Check them out! God Bless!Service: Body & Trim
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March 2023 by Christine Cage
This company was recommended for use by the insurance co of a driver that hit my truck and was responsible for the repairs. I was hesitant but wanted it to be as easy as possible so I agreed. The repairs look great! We are 100% satisfied.Services: Body & Trim
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March 2023 by Gene Lohman
Dan at Caliber Collision was amazing! Super informative and very timely with his responses. The technicians did a phenomenal job. I highly recommend their services! Great work everyone!!Service: Painting
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March 2023 by Leeann Busch
They get us in fairly quickly and are very no nonsense. They worked great with our insurance company and great service. They vacuumed out our vehicle when they're done and we got it back in great condition.
