Banks in Festus, MO

“Always go through the drive thru and it's so convenient. The tellers at the window are always so nice & helpful. They are very personable when they get to know you. I definitely recommend banking here! They make it so easy. Drive thru is also always very clean & there's never a long wait. Super efficient!”

“Cassie firle went well beyond what I expected. She worked very hard with me and was extremely helpful, knowledgeable and very patient. I am very happy with all the time she spent helping me. She is a wonderful and valuable employee”

“I had fraud on my account this year, and the refund process was amazing thanks to the staff at Midwest Regional Festus! We also bank here for my company and I have nothing but the best things to say about this branch! A+++++”

“I always receive excellent service at the Festus branch. Shelby Sims has been awesome to work with, she is eager to help and is an asset to FSCB. I closed an account due to the convenience of another bank in town (hours work with mine) and when I arrived at the other bank they gave me a hard time and I had the exact documents that were required for this particular kind of account. I left there and called Shelby and it was NO PROBLEM at all. She got everything set up with the same papers the other bank said weren't sufficient. She goes the extra mile and its greatly appreciated. Thanks again.”

“I have baked at Commerce bank for many years and am extremely satisfied with their knowledgeable abd friendly personnel. I would definitely recommend them for a wonderful banking experience.”

“This is a fantastic place to bank, and their costumer service is the best around. Kayla is always so helpful every time I go in there. She’s always able to answer my questions and helps me to feel confident in my banking!”

“I made a several changes to my account and my account got froze. Due to the type of changes made, I had to go to an actual location and have it unlocked. Given that Bank of Americas fraud department is excellent and has helped me out tremendously in the past when I was being scammed, I couldn’t really be upset about it, as they as protecting my finances. When I attempted to go to the first location 45 min from my home, they only had 2 employees (one greeting and figuring out client needs, and the second at the teller counter). Needless to say, they didn’t have another person available to help me. I was initially a bit upset, but realized, they are only 2 people and were doing everything they could to help clients. The lady at the door offered to set me up an appointment at a location nearby, and called them to do so. In the time that I was standing in the bank, I heard so many people complaining, cussing, and being blatantly rude to these ladies for not being able to do more than what they were. But these ladies remained calm, kind, and continued to greet the next client with a smile on their face, regardless of the way people were berating them over and over for not having help. I’ve been in customer service for 25 years and like to consider myself great at it. But I don’t think I could’ve handled the situation these ladies were in with even half of the professionalism and kindness that they did. I unfortunately didn’t get their names, but it was yesterday, Friday, June 2nd. I wanted to come on here and commend these ladies for holding it together and maintaining their professionalism through what I imagine was a very rough day. Please give these ladies a raise, and at least a mani/pedi coupon.”