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February 2024 by Laura Capati
Great customer service.
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February 2024 by Christel Ludwig
We called before we went there!! We're told plenty of cars available, got there, 30 minutes later and we're told no cars available without reservation! Lady on the phone said plenty of cars, guy got rude. Next time I will tell my car not to break down without notice, lol
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January 2024 by taylor
These people were amazing! Knowledgeable, helping, patient. Thankyou especially to david!!! He was patient an kind! Thankyou all to the staff members in festus mo. Yall are awesome!
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January 2024 by Dave Gill
Staff was very helpful and understanding of my situation. Thanks to you all!
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January 2024 by Rick Vierling
I have rented cars from Enterprise locations in MO, IN, and TX. This location is the best.
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December 2023 by Meghan JaycoxBrands
My insurance company informed me on 11/8 that my rental was available at this location. Had someone drive me over to pick it up only to be told that the rental was in fact, NOT ready and one wouldn't be ready for about a week. It is now 12/20. I have called multiple times every week only to be told the same thing. "it might be another week". It's a good thing i work from home and don't have to leave very often.
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December 2023 by Kathy Bungenstock
Staff was very friendly and knowledgeable.
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November 2023 by WANDA LEE
I was very impressed with the staff when I rented a car for a week, while I was in Festus. They were very friendly and professional. When I returned the car, again I was impressed. This was in October 2023. I hope they read this review. I will definitely go there again next year.
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October 2023 by Steve Garmon
This team is amazing. They go above and beyond every time I am in. Haley, David, Matt and Lindsay are awesome! They are always smiling and seems like they truly enjoy working there.
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October 2023 by Lindsi Zaitz
David was such a great help during a difficult time for me - there were a few bumps in the road but he stayed on top of taking care of me! Go see him!
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September 2023 by Terri Phelps
Awesome staff!! The young lady was very pleasant, and knowledgeable. We were in and out within 15 minutes. I definitely recommend the Festus location!!!!
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August 2023 by Ronnie Wiskirchen
Rented a car and Haley was so kind and sweet . We originally booked a Challenger through the hotline but to our dismay they don’t tell you what’s actually available. Haley fixed it for us and got us in a comparable car and helped us through all the hiccups . Highly recommend this location and Haley !! :) Made it a super easy process
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July 2023 by Patti Morris
Had a great experience renting a car for the day. Loved the car. It was roomy and comfortable. Easy return also as I got there 15 minutes after they closed and just put the keys through the slot. I liked that .
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July 2023 by Adrian Temperato
I just wanted to take a minute and thank Matt Rosen Jason and Justin they were absolutely professional kind and got me in and out with a quickness helped me with some scheduling issues due to insurance reasons . I will go back there in a heartbeat, very professional kind. ??
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July 2023 by Don Boyer
Rented a car for 2 weeks to go on a family vacation in North Carolina. Upon arrival at our destination I was experiencing some mechanical problems with the vehicle. Called Enterprise and was directed to the nearest leasing facility in Boone, NC. I was back on the road with another vehicle within 20 minutes. Customer service was excellent on the original phone call about the problem and at the Boone facility. When returning the vehicle to the Festus facility, was also greeted with excellent customer service. Ms. Haley B. was outstanding in making sure that I was completely satisfied with the rental. Best customer service of any rental company. Will not be going elsewhere.
