-
August 2023 by George McLean
Customer care is their performance received. Thank you.
-
July 2023 by Fernanda iturrieta
I came to this store because they had the iPhone 11 on stock. Once I asked this guy named “sophan” if I could transfer he said that I had to call another number. After that he charged me 350 for the phone, but then lowered the price to 300… Then I asked for a line that I saw online and once he saw it he said that the metro mobile website was lying… after that I asked him about another deal that included a free phone and he said that they didn’t had any free phones . I saw a literal ad on the glass of the store that said you could get a Samsung free phone I confronted him about it and he denied after that I asked for a supervisor. He then said that he didn’t have a supervisor I asked him if he could call his supervisor and he said no. Worst customer service ever…
-
May 2022 by Johnson OG Bobby
There good and friendly helpful people
-
March 2022 by Hope Zidek
Antonio is the best MetroPCS associate I have dealt with since starting my plan 7 years ago. We felt comfortable with the decisions we made because of his professional attitude . He knew how to simplify his products and what was available to us where we could understand it. After driving an hour to get here it was nice to see a friendly face. I would definitely recommend Antonio to everyone.
-
October 2021 by Karen Morgan
Don't know the lady's name that helped us but she had an attitude problem.
-
November 2020 by Ary
How much does it cost to get a lcd fixed? On a revvrly phone? Pls respond ASAP
-
July 2020 by Vicky P
If I could give a ZERO I would. I've been getting nothing but the run around for the last two months. My father got my daughter a phone from here only for the phone not to work. We took the phone in to get replaced, which we was told to come back within 10 days for the replacement to come back in . Well here it is 2 months later and still NO phone. I've clld there for the last two weeks and have not gotten anyone on the phone. I final talk to Juston and he said not to worry he would look into it and call back within 15 minutes. Still nothing. I eventually just stop in and spoken with Justin who told me that "David Boost "who is the "head boss" would be contacting me Monday. Today is Wednesday and still no call back.i'm not understanding standing what is going on with the customer service at this location. But I would never do business there and I'm trying to convince my father to take his business elsewhere.
-
October 2019 by Victoria Plummer
If I could give a ZERO I would. I've been getting nothing but the run around for the last two months. My father got my daughter a phone from here only for the phone not to work. We took the phone in to get replaced, which we was told to come back within 10 days for the replacement to come back in . Well here it is 2 months later and still NO phone. I've clld there for the last two weeks and have not gotten anyone on the phone. I final talk to Juston and he said not to worry he would look into it and call back within 15 minutes. Still nothing. I eventually just stop in and spoken with Justin who told me that "David Boost "who is the "head boss" would be contacting me Monday. Today is Wednesday and still no call back.i'm not understanding standing what is going on with the customer service at this location. But I would never do business there and I'm trying to convince my father to take his business elsewhere.
-
July 2019 by Sharon Bryant
THIS PLACE SUCKS THEY ARE VERY UNPROFESSIONAL THEY ADD THINGS AND OTGER SERVICES THAT I NEVER ASKED FOR THE YOUNG MAN INSIDE THE STORE ASLEEP WITH THE DOORS LOCKED ONCE HE LET ME IN HE HAD AN ATTITUDE BECAUSE I WOKE HIM UP AND HE DID NOT FEEL LIKE HELPING ME I WOULD NEVER EVER LONG AS THIS COMPANY EXIST RECOMMEND THAT NO ONE GO TO THE METRO PCS AT 219 FLORISSANT
-
August 2018 by Antonio Hall
Best metropcs around, no debate
-
July 2018 by Pilan T Watson
Jordan gave excellent service
-
June 2018 by Karliss Bridges
I've never had problems t this location. The people are nice enough.
-
April 2018 by Pilan Watson
Jordan gave excellent service
-
March 2018 by Amelia White
Arrived at 2:27pm CST on a Monday and the store was closed for lunch. Clearly they're short-staffed, this is extremely inconvenient and unprofessional
-
July 2017 by Zillazor74
Friendly
