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August 2024 by Tim Brack
Always friendly and courteous when I visit. Thank you UPS team.
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July 2024 by J Mathieson
Amazing customer service. Always kind and patient
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May 2024 by Kaylyn Venerable
Poor customer service.
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May 2024 by Frank Gchi
The store is located in a strip mall to the right of dierbergs. It's your typical ups store.
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May 2024 by Rachel Frank
Always very friendly and helpful employees
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May 2024 by Tatumfan314
Went to drop off my Verizon gateway internet. This ups franchise/store doesn’t keep records of drop off receipts. I have the receipt they printed out and gave me, but they’re saying there’s no record of it. They gave me a bogus label and now I’m being charged for the equipment. You won’t ever catch me near this place again.
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May 2024 by M Elliott
I like this store, it is my regular store.
Everyone is always nice when I ship back to Amazon or if I'm picking up a print order.
I believe their print prices are the cheapest ones I've found around Fenton.
Years ago we had a small problem, but it was quickly found out and fixed.
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March 2024 by Kacey Graslaub
Always nice and pleasant when using this store.
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March 2024 by Chelsea H
This store is nothing like my normal location. Not the best customer service skills. They made me put an item completely in the original packaging which I never have to do at my normal location. I had a really hard time and due to a medical condition I was unable to stuff this box.... they wanted to charge me outrageous prices to ship in one of their boxes. Not happening. So, I had to leave, have my neighbor help me, and then come back. Waste of time and gas. Definitely wouldn't recommend.All I hear is we think we are better than other locations based on where we are located. No excuse for this inconvenience. Sad when a store in an area that would be considered "bad" out shines you.
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December 2023 by Barry Guiot
Fast, Efficient, Friendly
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December 2023 by Cindy Lahue
Consistently polite, professional, and efficient. Employees seem to enjoy their job and also working with the public! A vastly different experience than when going to most local post offices.
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December 2023 by Curt Meyer
This location is organized and very well run. The employees are ALWAYS very courteous and efficient.
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October 2023 by kyle mercer
I have been into this store multiple times through out the year as it's on my way home from work and EVERY time I enter the employees have a smile, are quick and efficient, and I'm left feeling like my items are safe. Thank you!
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October 2023 by Tristin Gregorian
I'm honestly not sure what the negative reviews are about, and admittedly didn't check the dates of them, but my experience was a pleasant one. Both members of staff were friendly and welcoming. The service was exceptionally quick and easy. In and out in a matter of a couple minutes and I didn't feel unwelcome or rushed at all. Certainly plan to return here if I ever need to use a UPS store again!
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August 2023 by Diana Johnson
Nice people ?
