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October 2023 by Dan Mitchell
Horrible customer service. Wouldn't come out from behind the counter to help me.
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August 2023 by Tom Bavlsik
Chuck (the owner) runs one of the better bike shops in the area. Chuck is the smartest and most flexible mechanic I’ve ever met. He works with anyone’s budget, works harder and faster than anybody else probably could. Most importantly his prices and the quality of his work are impeccable. You pair all of this with amazing customer service you get one of the best bike shops in St.Louis County. Think twice before you go to sunset cyclery.
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June 2023 by Larry K.
I took my 3 wheel recumbent to this shop to have three new tires mounted. When I got my bike back home, the chain was almost falling off the sprocket! But that was only part of the problem. The control arm for the Shimano Nexus hub was not secured properly! I had to take off the back tire and remount the control arm. I had to call TerraTrike and find out how it went back together. They were very good at explaining the process. There are colored dots that have to be aligned so the control arm is seated properly. I aligned the dots and also installed the lock ring properly by using its mounting dot.I remounted the rear tire and put the correct tension on the chain. Now it is back together like it's supposed to be. I would never take my bike back there again! And when I called them and told them all of this, they didn't seem to care. Very poor workmanship! I would not recommend them to anyone!
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September 2022 by Spencer Hanning
I gave my friend a bike that needed some love. He took it to Fenton Cyclery damn near 2 weeks ago for a once over and brakes. Lots of missed opportunities to ride because of this company not completing promised work in a timely fashion. Bring back fu wing
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August 2022 by Raquel S.
The guys at the service desk were great. Great price for fixing my tires. Thank you for getting me back on the trails.
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August 2022 by Susan Jones
We moved to the area a few months ago and needed a new shop. Took my daughter’s bike in because of a flat tire and the seat needed adjusting. Tire was fixed and seat adjusted for way less than I thought I’d spend. Also done very timely. Glad we have a local shop nearby.
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April 2022 by Adi Redzanovic
This guy doesn't know what the hell he is doing. Tries to add all he can onto the bill even if you didnt really need it,,and doesnt really put the parts on. Will use your old parts and say he did something. Joke. Wouldnt recommend
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March 2022 by John Latragna
A great group of people. They have already rebuilt a road bike for me and now having them rebuild my old mountain bike for my son.
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November 2021 by Patrick Richmond (Streetcar1664)
If you are on any of the trails, but are very far away from your car, Via will bring both you and your bike to this place. As the Christmas holiday shopping season approaches, Via Metro STL will even bring you to this place for gift cards, bike brochures, etc. Thanks to Via, this place is a hit for tourists.
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November 2021 by Jeff Young
They did a great job bleeding my bike brakes
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July 2021 by Ryan M
Shop local ??
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July 2021 by uncle smokey
200 yds away my rear tire got a puncture... walked in an got the last tube my size in the shop put on and was back peddlin' in less than 25 minutes! Premium service for a walk in and will definatley be back spending my hard earned $ here. Fella, the dog is the best!
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June 2021 by matthew jackson
Great little bike shop! I would highly recommend it! I took my bike to them when it was in horrible dangerous condition and they fixed it and now it feels like it’s brand new. The older man who works there is very friendly and knowledgeable.
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March 2021 by Michael Dirksen
I bought mine and my wife's bikes from here like 5 or more years ago. I take them back if they need something and if not I bring them in yearly to have them checked out before spring. I highly recommend Olde Town Fenton Cyclery. Very good people. Chuck, one of the owners is a great guy. He does not fix what does not need fixing and the pricing is very fair. Thanks Chuck!
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December 2020 by Greg Govero
They are close, and don't mind fixing the little things that matter to bicyclists.
