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“Gage was very helpful and patient with myself and my 3 kids. He helped to successfully secure my son's birthday present and he had a great attitude the whole time. It's always best to accomplish new things at a corporate store anyway.”
“Let me start off by saying that I rarely leave reviews, service has to be extreme in one direction or the other for me to leave a review. On 7/23 I visited the Arnold store and was attended to by Christina. I had a significant issue that occurred in the process of returning to Verizon service via phone the Sunday prior resulting in a phone with no service. Christina started by listening to what I was experiencing and how the issue came about. She emained attentive and allowed me time to explain even the smallest details without rushing me or brushing me off. Christina called Verizon to work through the multiple issues where she spent the next 4 HOURS patiently and professionally speaking with multiple reps and departments in order to get my service corrected so that I could leave her store with a working device. I cannot express my appreciation enough for Christina. This was far mire than I could have figured out on my own and she did this not only with a smile and a positive attitude but while multitasking to help other customers. Christina. Thank you again. Your attitude and willingness to help is what excellent customer service looks like.”
“Monica helped me set up my new phone after having issues porting over my phone number from another carrier. She was super patient and ensured that I was completely set up on my new device before I left the store! I highly recommend working with Monica for all your Verizon needs!”
“Went in with a tech problem that another AT&T store had created. Caleb was able to handle it like a pro! Fixed my phone in nothing flat. He's a credit to your establishment which is now my new store! Thanks so much. He knows what he's doing!”
“Stopped by to have my phone cleaned and they took care of it for free! Will def be back if I ever need anything in the future. Great location and plenty of offerings!”
“Hi it’s Vincent Parisi I’m working with Kevin Renard and he has been very helpful. He fixed my email and got me all set up. He was very courteous and attentive to my needs. I’ll continue to go back. I even made him laugh.”
“My phone all of a sudden stopped Working could not make calls etc.
I ran by the store 5 minutes before they closed. Alex did not think twice- took it on and fixed it- he went above and beyond.
He had fantastic customer service the whole staff is helpful and friendly.”
“My experience at this store was incredible! Alex and aysia were incredibly helpful and had me in and out in about an hour. New phone, transferred data and screen protectors and all. Will absolutely be choosing to come to this store if I ever need anything from AT&T. They rock!”
“Great experience picking up my new phone. They had iPhone 15 pro max in stock and ready when I arrived. Knowledgeable, prompt and professional staff made the process very easy. Dylan was my associate and made it seamless. Thanks Dylan!”
“Xavier was great with the customer service he provided. He explained everything to us and made sure we understood all changes that were being done to our account. We came in to update grade 2 phones & left with 2 IPhone 15 Pro Max a tablet & a watch and our monthly bill is lower. Keep Being You Xavier Thank You ?”
“Came in with just a few questions and was greeted with smiles ? and then came the answers for everything! Such a positive experience! Will def be back. Thank you Emrah!”
“Switched over from Metro and Brad went beyond great service with a painless transition to my new phone and he even schooled me with some really neat tips and tricks that you can do on a Andriod phone. Will be back to add my wife and kids sometime this summer. Thank you Cricket for great service and a great salesman.”
“Brad was fantastic! He was able to work his magic and get my phone to somehow start working again. Saving me hundreds of dollars. Very professional and truly cared about making sure I was a happy customer before I left.Had been here previously with my daughter and had a different sales associate, and he was great too. Though I can not remember his name. This place is great with solving problems and just handling everyday things! Thanks guys!! I appreciate you more than I could ever put into words.”
“Ms. Ruby
Assisted me today with my phone
she did an amazing job
NO attitude always pleasant
I will be returning and referring other customers to this location with this young lady .
We need more people like Miss Ruby in customer service assistant customers.
Thank you for your service Ms. Ruby.”
“My daughter and I had a very positive experience with our recent visit to upgrade phones at our ATT. We were helped by “Z”. We had no wait time and he knew the products and system well. He was able to help with the phones, accounts, payment info, and needed accessories in a very timely and knowledgeable way, helped us save costs, and was patient with all our questions. Big thank you to “Z”! Your service was greatly appreciated!!”
“Casey and Shannon were amazing and helped us with the most thorough and easy to understand explanation I've ever had. Thank you guys and you all deserve a raise !!”
“This store is the best store ever! I will tell everyone to go here, the team was absolutely fantastic and helped me with everything I needed!! Will be coming back!!:)”
“AT&T shipped me a new phone which would not complete the Bluetooth data/set-up data transfer. Rizz worked on the phone for over an hour to figure out what the problem was and how to fix it. She was patient and very courteous, explaining the various trouble shooting steps she was taking. Turns out my third-party VPN was blocking the transfer.”
“Almedina worked with my husband and I to upgrade our phones. I believe she went above and beyond to help us. I would recommend anyone to use this location if you need new cell service or an upgrade. Great Customer Service!!!”
“I had a very good experience at ATT Town and Country. Dakota was very helpful and knowledgeable when it came to buying a new iPhone. He was very patient and showed me how to use the new phone. I would definitely go back to that store and highly recommend it to others. The store was organized and well kept up.”
“I came into the mall looking for some help and Tiffany and Paul were amazing I couldn’t have ask for a better experience after the hectic day I had! Just wanna say if every customer service worker preformed like them the world would be better!!”
11AM - 6PM
1155 Galleria Pkwy #1081, St. Louis
Mobile Phone Accessories
“Amar did a fabulous work on my phone and fixed it quickly. It was going dead in between but he fixed it perfectly. I highly recommend this place to fix your phone.”
“Paul at the Manchester MO store was AWESOME! He was very knowledgeable and took the time to explain (and show) all the options available to me. Needless to say, I'll be back!”
10:00 AM - 5:00 PM
1263 S Kirkwood Rd, Kirkwood
Mobile Phone Accessories
“Thank you Eric. My phone was stuck in SOS mode. We tried every trick on the internet to fix. IT friends tried to fix. Went to this store right before closing and Eric got it working in 10 minutes using virtual SIMS card. Yay!”
“Loved going to this location. I had a lot of hoops to jump through in getting onto my own line and Devon made it so easy (and fun) to get through it. She made sure to explain everything as it was happening and got me the BEST deals I could find there or anywhere else for that matter. The store was super chill, clean and welcoming. All around 5 star experience and will be recommending to all my family and friends! I drove 30 minutes to go to this location and I will do it again and again to see Devon and the team.”
“Just left the store and worked with a gentleman named Dan. He was outstanding at helping me with my situation. He was very friendly and knowledgeable so I would recommend that if you visit the Arnold store, ask for Dan!!!!”
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“Jackie and Cherie amazing!! Made the process easy and matched what I wanted. While setting things up they’re great conversationalist! 10 outta 10 definitely recommend.”