JCPenney in Fenton, MO, has been a reliable shopping destination since 1902, known for its style, quality, and value. The store offers a diverse range of products, including fashion, home decor, beauty, and accessories, catering to various lifestyles and budgets. Customers appreciate the cleanliness of the store and the friendly demeanor of the staff, who create a welcoming atmosphere. Notably, a cleaning staff member has been highlighted for her positive attitude and dedication to her work, contributing to the store's inviting environment. While some customers have faced challenges in finding specific sizes, particularly in coats, the overall selection is praised, especially for plus sizes. The store's staff, including helpful cashiers and sales associates, are recognized for their willingness to assist customers, with one associate even guiding a shopper and offering valuable advice. Although some feel nostalgia for the store's past, many still find great deals and appreciate the prices, which align with other department stores. Overall, JCPenney continues to provide a shopping experience with a focus on customer service and a variety of products.
Went there with a gift card. The staff are excellent but it isn't organized well. The clearance in the back is almost impossible to get through
May 2025
This Fenton store was very clean. The clerk checking me out named Ann was so nice and even advised me that I could go back and find another pink clearance item and I would receive it free.
July 2024
Roberta made everything easy and simple. Thank you.
