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April 2024 by Kenzie Red
Picked up some flowers and roses and they are gorgeous ???? not in Fenton too often but I’ll prob stop by again.
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February 2024 by Greg Govero
I'm still glad they have what you need on the shelves.
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January 2024 by Bpb W.
Deli meats pre-cut in the morning and left uncovered in the display refrigerator waiting for someone to purchase. I requested my ham to be freshly cut. I thought I gave the attendant a stroke and she gave me an earful. i now drive the extra mile to Schnucks.
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March 2023 by Bella Covington
Rude lady at counter. Horrible customer service and gave rude facial features like i am supposed to know what she is talking about. Also complained to me about how much work she has as if it’s my problem.
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February 2023 by Steve J.
The signs on the shelves are very helpful. My family must have gluten free foods. Throughout the store the price includes if the item is gluten free. Their meats are the best. The prices are high
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June 2022 by Mary C.
Love the store and how easy it is to get in and out of. Their smoked meats make dinner for my hubby and I an event every night!
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June 2021 by Jason M.
If you enjoy being claustrophobic and bagging your own overpriced groceries, then you're in luck.
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May 2021 by Rachel E.
5/30: an update...once again the receipt printed without the logo at the top. This time, the cashier attempted to help by reprinting the receipt, unfortunately, she was not successful. The cashier was apologetic, and I greatly appreciate her attempting to assist. I am loyal to Dierbergs, and I completely understand technology fails, however, one would think this could be addressed since it has happened on multiple occasions. Dierbergs has a reputation for being a higher end grocer, printing a logo on their receipt should be within their capabilities.
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May 2021 by Jen K.
I went right before 7pm to get some chicken tenders from the deli. There was one person in front of me but when the professional shopper walked up he was helped immediately while I still had to wait five more minutes. The lady in front of me had a large order. The chicken case was already empty??? When someone finally came out of the back I asked if there were tenders. She said no. I could barely hear her. I asked was there any fried. She said no. So I looked down into the case to see what was prepared and she just walked away and into the back! Sorry to say I finished my shopping. I should have just left. After checking out I tried to ask the cashier about the deli hours and they weren't certain. That is fine. I called after leaving to ask about it. After going on hold for a while I was told that dierbergs chicken is over at 6pm every day. I was going to ask whether I could order ahead if I knew what time I'd be there but the phone was slammed down hard when I asked. If they treat customers this way, how could I shop there again in good conscience?
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May 2021 by Mary F.
I don't understand why you have to load the grocery bags in your own cart now . The cashier hands you a bag at a time . No regard for heavy items first. At Dierbergs prices they need to bring back baggers. I've also noticed longer wait times with having the cashiers bag. Fast, friendly service - no. Schnucks is getting more and more of my business.
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March 2021 by Pam Seemayer
Great service
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March 2021 by Amy S.
We have been going to this Dierbergs since they opened. Tonight was absolutely the worst check out experience. I understand with the pandemic changes had to be made but they made tonight's visit terrible. At 5:10pm only 2 registers were open. There were 2-3 people in each line and neither was moving quickly. We usually don't pick the checker that was in this lane because she always seems mad and doesn't want to be at her job but the people ahead of us had the least amount of items to check out. We were wrong since they have cut back on baggers and they bag there own groceries most of the time it was a lot slower than it should have been. Finally we were getting checked out and no hi hello from the cashier she said nothing. Finally a familiar face came to bag as we were almost done. Since they have put an open space between the register and where the bagger should be she threw our item on that counter. Luckly it was meat and not breakable but really throwing our items like she was mad she had to be there. I was extremely disappointed with this service. Will go back but if this service continues we will start shopping other places.
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December 2020 by STL resident C.
Oh wow. Dierbergs was my preferred store to shop. Love their signature food items. But something missing here at this location. Even my favorite pumpkin loaf is missing oil or something. Unfortunately, I bought 2 loaves at regular price. :( wonder if I can exchange at another location. People nearly run you over in this shopping center. Maybe they need clearer cross walk signs, or a speed bump, or added stop sign.
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November 2020 by Megan D.
The absolute worst customer service I've ever experienced. If there are no chicken breasts in your meat cases, maybe just expect to get some customer questions and train your staff accordingly. I will never step foot in any Dierberg's store again and will be sure to spread the word.
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May 2020 by Jane A.
I am a Shipt Shopper. I shop at several Dierbergs locations and I have been doing this for about two months. I don't generally shop at Dierbergs because of the prices but I have been many times lately for Shipt. I've never written a bad review before but I've got to say that so many times lately the cashiers or checkers at the fenton Dierbergs location are very, very rude in general. I've noticed this for two months and haven't said anything but I was in this morning and I'm just tired of it. I called to make a comment and the woman said we have many shipt shopper's and no one has ever said anything. And as I was trying to say and I hadn't either for two months, she cut me off and said of course in a rude tone, and how are they rude or disrespectful to you? I'm not stupid I know what is going to happen since I didn't get actual customer service she is just going to laugh it off and not say anything. I plan on calling Dierbergs corporate on Monday.
