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April 2024 by toby tick
The assistant who helped me was very kind and made the process of unfreezing my card. I appreciated his patience and carefulness because I’d never visited the bank on my own before; quick, easy fix, and very polite! I believe his name was Joshua, so props to him! ?
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December 2023 by Maddy Grace
Great place everyone is always so helpful. Excellent service with kind people.
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September 2023 by Paul
All the tellers are nice but the lack of atms in the area is ridiculous. No drive up atms. And they charge you $4 on top of the other banks atm fee for using other atms. It's a pain to the disabled!
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August 2023 by Rhonda Ward
People here are not friendly at all. I only come to this location because the one by my house closed. We recently opened a new account at a different bank due to the lack of experience and friendliness at this location. I am standing in line now and have been for 20 min and not 1 time has the clerk looked up and said sorry for your wait! I totally understand why these banks are going out of bussiness!
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July 2023 by Josh Turner
Academy bank always has timely transfers on the mobile app, the staff at the Fenton location is phenomenal. Kadesh/kinesh is a solid manager. This bank calls and verifies every wire transfer and is on top in regards to fraud prevention.
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April 2023 by Jeri Baker
I have had wonderful experiences with the tellers. all of them are very nice. I normally go to the Fenton Bank
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January 2023 by Samantha Belyan
Don't bank here. They gave me an old account I had info for my direct deposit while I was setting up a new account with them. Now I can't feed my family because of their mistake of giving me the wrong information.
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December 2022 by Bailee Dunigan
I called to get some assistance with my account because I noticed that there was money missing from my savings after I had digitally deposited a check. The lady I spoke to wasn't listening to my concerns and she kept on talking about how the check is pending and I wasn't worried about the check, I was worried about the fact that MONEY WAS TAKEN OUT OF MY SAVINGS. Instead of looking into what happened she gets frustrated with me and basically says that I'm not letting her help me and gives me the customer service number. Thankfully, the gentleman I spoke to through customer service was able to look into what happened and figured out that Academy Bank had mistakenly taken out the amount that was supposed to be deposited into my savings and they're in the process of fixing it. Maybe I shouldn't have been so frantic when I spoke to the lady but honestly I would like to see how she would react if she were in my shoes.
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October 2022 by Liela Wise
Thank you so much to Meghan and the team. You all are great
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August 2022 by Josh Davis
I have been with academy for quite sometime and one of the main reasons is there services provided by Kanisha and Cierra! They are at the gravois bluffs location! These ladies take care of business and they are happy to do so! Thank u ladies for everything u have done 4 me!!
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December 2021 by Art Fieser
I have been to many, many banks. I have been with academy now for years due to how well they treat their clients, but I live over 45 minutes away now and I refuse to go anywhere other than the Fenton location. There is good reason for that, the wonderful people who work here dedicate so much compassion to their job that it makes every experience a wonderful one. This is Academy Bank’s number 1 location in my mind and there is no close second. Everyone who works here deserves endless praise.
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November 2021 by Todd Abernathy
Best bank I've ever had All the ladies have gone above and beyond to help me with anything I've needed
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November 2021 by George Beavers
I have been a long time customer of Academy Bank and I absolutely love the Fenton, Mo., branch inside the Gravois Bluffs Walmart !!!Meghan and Kanisha are the most customer oriented representatives I could ever ask for, in fact treat you more like family than customers, ( friendly, courteous, knowledgeable, experienced ) and they make you feel like you are important to them and the bank !!!I appreciate them and Academy Bank !!!
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October 2021 by Angel Kaelin
These girls are awesome. I love going to this bank. They are so friendly and nice and no matter how I'm feeling they always make me smile. They are excellent at their job and if I could give more then 5 stars I would.
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October 2021 by Tim Z
Been banking there for over 7 years. The staff is great, customer service is exceptional, and they have many different financial options to choose from!Would highly recommend!!