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May 2024 by Denise AuBuchon
The cashier was sitting on her butt and told me and several others to use the self checkout instead of waiting on us. One guy walked out with what was in his cart without paying for it!
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May 2024 by Jacob Davis
Call a prescription in to be filled friday on Monday morning. Friday morning rolls around and it still isn't done or it's out of stock. What do these people even do!?
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April 2024 by Tommy Blyze
I have went in there 3 times in 2 days to get my son's medicine. I herd this pharmacy was a joke but learned my lesson this time. The girl that works register is in a different world. Everytime I walked in there she was on her phone. There were two girls stealing the third time I walked in and the cashier was just on her phone smiling not caring whatsoever.
The short hair lady that works in pharmacy is very rude and doesn't care about your issues what so ever! The pharmacist herself Margaret I believe is her name was amazing and super sweet and made sure everything was correct and answered any questions you have.
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March 2024 by Jason Declue
They don’t ever have the same pharmacist, my son has been trying to get a antibiotic ear drop for 2 days then today we ask them to transfer it to Walmart so we can get it filled they say they can fill it 4:00 pm and still haven’t filled it at closing time. My son my daughter and myself will not be getting anything filled there anymore.
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January 2024 by Michael Trenkle
This place is ridiculous. Called and verified they had everything to fill my prescriotions as i was driving 30 miles to get them. Verified insurance and let them know i needed an accurate time fkr pickup was told an hour. Arrived an hour and 10 mins later to be told they hadbt started and it would be 20 mins. Tge overwieght girl had a scowl on her face abd said i can have them in 20 mins. I said ok i will wait. She says i said 20 mins do you want them. I said yes i will wait. I didnt move my car from the drive thru and suddenly my meds were ready in 5 mins.
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January 2024 by Makayla Swearingen
This pharmacy is an absolute joke. Every time I try to get my prescriptions something is wrong. At one point they told me I didn't even have insurance on file with them yet just a week prior my OB sent in a prescription and I filled it under my insurance. They also refuse to do their job and try to make me be the one to call back and forth between the Dr's office and insurance company. When that is something they should be handling. Considering the insurance even told me the pharmacy has to be the one to call. I will be switching asap and will recommend to everyone I know to either switch theirs if they go there or to just not go there in the first place.
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December 2023 by Nathan Turner
The cvs app said my prescriptions would be ready at 6:33 pm. When I showed up the pharmacy told me it wasn’t ready. Now the app says tomorrow. Horrible customer experience.
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October 2023 by Shelly Surratt
Actually not even worth the one star. I’ve had my medicine here at the Farmington Karsch location for several years and used to love them but here lately the service in the pharmacy sucks. Nobody smiles and very rude. Went in today 10/14/23 to get a flu shot and the pharmacist said I had to make an appointment time and that they were maxed out for the day. There was no other customers there. I’ve never had any issues before walking in for vaccinations. I left and went over to Walgreens and had my flu shot within 5 minutes and even treated with a smile and great service!
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September 2023 by William Decker
Pickup prescription for wife
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July 2023 by Nancy Hartupee
Great experience! Great store, such helpful people! Will be shopping there for other products.
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July 2023 by Brian Sauer
Greatest drug store in all the land
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July 2023 by Jennifer C.
My husband has stage 3 lung cancer and his Dr. sent a script for his pain meds to this pharmacy and after being told daily they didn't have any in stock for over a week the pharmacist on duty Jason got belligerent and refused to fill his pain meds and then repeatedly called him a drug seeker very loudly with several other customers waiting he then proceeded to get in my daughters face and screamed at her for defending her father. Absolutely worst pharmacy in Farmington and very unprofessiona.
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March 2023 by Keith George
For the third time, I have been told that my prescription has not been called in when three separate Doctors have told me they sent in. According to CVS, they say this has happened to others. When asked if they have done anything to resolve the issue answer was no. This is inconvenient for customers in so many ways and there is no empathy or attempt to resolve the problem. I will go to Walgreens and would recommend you do the same to save yourself some time and aggravation..
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February 2023 by Elizabeth Vogelsang
The Farmington store is always clean and it has a large variety of merchandise. The associates at this store are always extremely friendly and helpful too.
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January 2023 by Billie Since
Very rude to their customers. I attempted to pickup my prescriptions 3 days in a row and was asked to drive around the building just to be told come back the next day. After 3 days I requested to transfer my prescriptions to Walmart. The pharmacist at Walmart asked me to contact my doctor because CVS refused to transfer my prescriptions. Very poor customer service.
