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“My friend and I were on the highway and the trailer tire blew. We stopped off at the nearest town and pulled into a body shop parking lot that happened to be closed for vacation. Two lug nuts would not come off. Thank God that Tanner saw us as he was walking back to work from lunch and offered to help. He said if we would go park in O’Reilly’s parking lot he could help us get those lug nuts off put the spare on. We were back on the road in less than 30 min. Tanner is a great employee and great person. Thank you, Tanner!”
“Loved every minute we were visiting. We went in to sit and talk about a design for our truck we wanted. They treated us like we were the only customer they had. Showed us the facility and helped us pick our colors for the graphics. Very professional and would recommend them to everyone.”
“I wish there were more stars to give these guys!! Came in with a 529 code on the reefer. Just spent thousands fixing this thing in the past 3 months. Was dreading what this bill was going to be. These guys are miracle workers- instead of replacing what isn’t broken, they went above and beyond to find the root cause and fixed it at half the price!! If you are in need of reefer repairs and are traveling through Springfield- look no further. These guys are more than fair, super professional and super fast. Thank you, thank you, thank you!!!”
“Roberta helped us with figuring out the best receiver hitch to use for a scooter ramp. She was friendly and knowledgeable.We have found our trailer hitch people.”
“Thank you Jack Shaper for actually doing research for a competitor when you couldn't find the part that I wanted. I really appreciate that you were so small town nice. That's why I keep coming back to you guys. Most places wanted $1,500 for my headlight (yup, it's true) but you sent me to where I have a shot at getting it for $89. That's definitely worth a 5-star review. Thanks again.”
“Stopped by the weekend of 10/01 to look for a low cost reliable car for my dad to drive. The sales man was very helpful and not pushy. He showed us exactly what we needed and did not try and upsell us. It was a great experience! I have always been leery of used car lots, but the sales man made sure we were getting a good fit for our situation.”
“From start to finish the communication, and customer service was excellent. My vehicle looked better than new when they were finished! I highly recommend this crew!Service: Body & Trim”
7:30AM - 5:30PM
317 W Kearney St, Springfield
Auto Parts
“Bumper to bumper was awesome when I realized how much history they have and the fact that building that I went to has been there since 84 that was amazing so I got a little bit of history while purchasing parts”
“The counter guy was awesome his name is jaime. Hell help u get whatever it is u need with timeliness and courtiness. He will get the job done! Let them help u fix ur car”
“Stopped in the morning of their Labor Day weekend sale, they were extremely busy, but had patience and helped as quick as they could with test fitting wheels and ended up finding me a set that worked perfect. The guys in the shop are extremely hard-working and the guys at the counter Are very knowledgeable and friendly.”
7AM - 7PM
2527 N Eastgate Ave, Springfield
Auto Parts
“I deliver to this company volvo trucks from Dublin VA. 3 times I was late to deliver. I called and explained my situation and in both time they absloutley went far and byound to accommodate me. For that I ty you all from.the bottom of my heart for that not a single other company would do that . You guys are just amazing again ty to Michael and his supervisor and the team at service and inspection ty again keep the good work”
“Bought a new car battery. The young employee installed not only the battery but also a battery terminal for me! Such great customer service, and I get a nationwide warranty. Why would I go anywhere else? Also picked up oil and a filter to do my own oil change. Gonna save a lot of money that way. The team was great at suggesting the best oil and parts for the job. I really appreciate their real world experience.”
“Tim Stephens came to fix my truck and he was so polite. He gave me insight on what was wrong with my truck. I love how he communicated with me about the situation. He went out his way and I appreciate that.”
8AM - 5PM
2727 N Oak Grove Ave, Springfield
Auto Parts
“My car was at the Body Shop for a while, and for a long time I was without the specific airbag on the left side. And on the recommendation of my trusted Body Shop, I went to Keystone LKQ, which I had never even heard of, and I really liked knowing that they have parts of the most varied types. The driver's side airbag that I ordered from them arrived on time, the price is fair and they are trustworthy. If you need parts for your car, don't go to your car dealership, don't go to a Junk Yard, go to Keystone LKQ.”
“Clean and professional store and crew , sadly we didn’t do business but I still appreciate their operation .Note that if you sell them anything they only issue checks a couple weeks after verification processes.”
“Our Fiat had issues and we happen to pull into NAPA to try and fix them. The employees where very helpful in finding the parts and tools needed to fix the car. Quick to answer questions and went above and beyond.”
“Got towed in Monday late morning,truck would not go in gear(automatic)They pulled my truck in shop Tuesday late morning,told me,needs new clutch and actuator,Wednesday late afternoon truck was ready 6100$,great fast job done well4 stars,because they could’ve communicated better on what’s happening,but all in all,would definitely recommend”
“Forget about what you heard! My main man Josh got me in in a timely manner gave me the best customer service. When I went to pick up my car he told me there would be no charge I tried to tip him and he said that's just part of our service. Assistant manager Michael was very helpful as well great job guys!”
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“Brought my vehicle in for a lower door hinge repair ended up needing a new door but he was very honest and helpful giving me websites to find parts at good prices impeccable customer service will return for all my auto body needs”