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February 2023 by Gloria B.
Stop accusing good, honest customers of theft. Work on customer service, be kind or get a different job
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June 2022 by Rick J.
Why in the heck can't they put in some more cashiers! Everyone I come in here the three lines open with a human are backed up. This is the second Thursday morning around 11:00 am. We have had this issue
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June 2021 by Richard G.
The people that work either are great, just trying to make a living, but obviously the management needs to go back to collage. You can not sell and made a profit if it's not on the shelfs, plus get more then 3 cashiers. They have more people doing online picking then checking people out or stocking shelfs. I'll give it a 2 star, only for the real workers.
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September 2019 by Christopher Allen M.
I went to the Excelsior Springs Walmart. It is in a good area, easily visible right off the highway. They also have a big parking lot so there is plenty of parking. The store is not very colorful and there isn't very much greenery either, but I'd say I think it's pretty welcoming. There was someone at the door that greets you when you enter and exit. The products that I bought were good. The products I bought were Mucinex Sinus Max and Doritos. The Sinus Max was good because it helped my sinus infection, and the Doritos tasted good. The customer service was good, a worker asked me if I was finding everything ok as did the cashier. The commercials are not very appealing, I think they could be better. The store was pretty appealing, it was clean but I noticed that they were out of a lot of stuff, they need to stock their shelves. Their availability is very good, they are open 19 hours a day.Their hours are 6 AM to 1AM. The price of the products I bought were cheaper than other stores in our area. Also, they have a few payment options such as credit, debit, cash and I think you can pay with checks. So it's very convenient. Overall I think it was an ok experience, the store was clean and the products I bought were good and they had good customer service. I think they could make there promotion better, stock their shelves, and make their store more decorative.
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January 2017 by Svetlana C.
The staff is rarely friendly, whenever the store is packed there's only two or three checkout aisles open, and the checkout clerks are either rude or just aren't paying attention to their own job. Things are changed around all the time in this store, it's hard to keep track of where anything is. When you find something you like, odds are when you come back it'll be out of stock for months. When you try to find an employee to help, they look away and will actually walk away from you or act irritated that you're asking for help. Like, how dare I ask an employee for help?! Gosh! There are a FEW people that work here who are very nice. I've started to notice more nice people working here recently, but that'll probably change as usual... They seem to like to keep the rudest employees. I guess they like getting nothing done?
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April 2015 by Juanita D.
This seems to be the running curse of Wa-l Mart these days. Big holes on the shelves and months not weeks MONTHS! of product not being in the stores. The only thing I can conclude is that wal-mart is having money difficulties and can not order product. I shop at Aldi now.
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June 2014 by Lorelai G.
This was a pretty empty walmart. We were told to have a nice day by the self checkout assistant, the cashier was very friendly, and I found what I needed, except I would suggest that they keep their shelves stocked, reason why four instead of five stars. I would go back again...
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June 2014 by Wm.'Bill' L.
OMG you have got to be kidding me The and I do mean THE ONLY reason I gave this store 1 star is because it's not possible to give it a minus Maybe and I'll give them the benefit of the doubt maybe this is what people in excelsior springs are used too, if so is it any wonder the parking lot looks deserted We stood in 1 of the 3 lines that were open and we waited for 20 minutes and trust me if I could have stopped somewhere else I would have If you are in absolute need of something and you forgot to grab it in the KC metro area you didn't need it anyway if you are going to excelsior springs
