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January 2024 by J E
Very friendly and fast.
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December 2023 by Terry Pearon
Didn't get my prescription refill from my doctor in time
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September 2023 by Cheri H
I have had numerous bad experiences with the Walgreens. The pharmacy is the absolute worst. After I decided to move my prescriptions to a different location because of so many times going in when they said medicine was ready and it wasn't. I tried to use this location for random quick shopping when needed and still had horrible experiences with the staff and managers. One time there was a price that was incorrect and when I asked them they said "Oh, we haven't updated the price tags in awhile just look online." No thank you Walgreens! That's just a brief summary of some interactions but there has been others and others with family members. Management needs to be seriously reevaluated here. This place is a joke!
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May 2023 by Gilbert Meyer
They've always been really good and very helpful to me I'm getting a lot of my prescriptions and other things there but I said prices might be a little high but it's convenient for me
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May 2023 by Kenny Bellmore
Pharmacy is awful. People who work there are know it alls that don’t listen and think they know everything
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February 2023 by Lauren
Waited 5 minutes in line at the pharmacy to ask a question. Multiple people saw me standing there. No one wanted to help me. I bought something and left. No help given. I will shop elsewhere. There was 5 technicians/employees in the pharmacy and not one asked what I needed. I'm just spending my hard earned money, it's okay ?
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February 2023 by Teresa Senciboy
Worst customer service ever, the store manager there who’s name is Stacy has no customer service experience at all she is so rude and if I could give this Walgreens a 0 I would. I’ve met a few people who feel the same way she definitely needs to be fired and replaced with someone who knows how to talk to people.
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January 2023 by James Morris
I used to use this place and never thought about going elsewhere until recently. It has been hard to get prescriptions refilled and even more difficult to get them picked up because of them sporadically being closed at odd times.
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December 2022 by felicia king
The worst pharmacy ever. So frustrating to deal with, never have things ready even when you order days in advance.
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October 2022 by Bonnie Lapee
Wanted to give a shout out to cashier Brenda at the Excelsior Springs Missouri Walgreens for going above and beyond to help me save $1.50 on my purchase! May not sound like much, but these days every bit counts and she didn't have to take the time. Thank you Brenda!
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October 2022 by Danny T.
Staff at this location are totally unhelpful. Went there late one night and the 3 employees were hanging out with some random dude? Couldn't help & didn't want to. Another time a lady spoke to me like a poorly-behaved toddler after I asked her for help! I don't believe I'll be going here anymore.
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September 2022 by Kevin York
Came here for a Covid test. Waited in drive through with a pile of cars behind me. Testing was a bit confusing as they just shout verbal instructions through the speaker. "DON'T TOUCH THE YELLOW CONTAINER!" I was told I would have test results within an hour. I never recieved a call, email, or text. Called the next morning wondering why.. Their "systems" are offline and have been for weeks. No ability to email or send out messages. Though I did recieve a confirmation text and a reminder of my test time ahead of the test.. They then informed me I tested postive over the phone but, I can come to the store to pick up my test results if I need them today. Seems like there is a very serious communication issue within this location. Communication issues are massive when dealing with healthcare. You would be wise to go elsewhere.
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September 2022 by leesha coons
I don’t know why the Walgreens in excelsior Springs is listed as temporarily closed as I was just there picking up prescriptions for myself and my child!
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September 2022 by Kristen Mansell
You closed at 1:30 today and your sorry for the inconvenience?! I need my antibiotic and my diabetes medication!
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May 2022 by Mac
Pharmacy is incredibly unhelpful. They are rude and uncourteous to customers as well. Go literally anywhere else for a pharmacy.