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March 2022 by Marsha Lee
This company (MFA, Stroud, Ok) is horrible & insensitive to their customers. My 82 year old aunt is on hospice and they refused to fill her propane up although her bill has been paid since Thursday. I called the emergency after hours number to request service & made them aware of the situation, and we were willing to pay the $150 after hours service fee. They refused service without a solid or valid reason, to a customer who is on hospice care. The only explanation I got was, they were done working until next week. You’re never done working when you’re servicing customers. Why have an after hours service line if you’re not going to service customers after hours?
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January 2022 by Ashley Barrett
This is the worst company we have ever had to deal with.. given the previous reviews we all feel about the same. They change policy without notifying their customers. Their prices are outrageous and unfortunately we are renting and we have to use them. They take full advantage of people who truly have no other choice other than them. Some advice for you MFA is maybe you should try notifying your clients of price changes and policy prior to them changing so those who have a budget for your outrageously priced propane don’t get screwed over when it comes time to out more propane in the tank. Changing the policy from being able to buy 100 gallons as a minimum to 200 gallons and that is costing your clients $500!!! Instead of $300! Might be helpful. People don’t budget for a $200 difference in prices! We deal with the Carthage location and they are completely terrible but unfortunately it looks as though everyone has the same experience everywhere this company is.
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March 2016 by Stephanie Reed
This small gas station looks like a blast from the past but don't worry, they accept credit cards. It's right under the Emma water tower so you can't miss it.