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September 2024 by L B
My 80 year old mother took her curtains here on 7/13/24 and was charged $49.44 when dropping off. But when she came back on 7/18 to pick up, she was told she owed another $49.44 bc they didn't realize there were 2 panels instead of 1. My mother said that was your mistake, I would of never paid that price for this service, and Im not paying the additional money for your mistake (by then end of the conversation it did get heated on both sides). She grabbed her curtains and walked out. Now she is being taken to court for $49.44 and it was listed as 'she stole from them on the police report'. Remember that this is an almost 81 year old person who has her original paid receipt. It is shameful to put her through the anxiety of this entire experience and to go to court. DO NOT GO HERE!!!!!!!!!!!!!! For an owner that has been in business as long as he claims, they should of called the customer to explain they made a mistake, and to ask whether or not my mother wanted to continue with the service. Instead, they blind-sided an elderly person, making it feel like a scam in her mind and now take her to court for $49.44 (is business that bad?). Can you imagine if you took your car in for service, given a price for the repairs, paid upfront, but when you returned it was double because they had looked up the wrong part pricing?? Also, does our court system really feel this is the best way to spend tax-payer $ for $49.44 when all of the accountability should fall on the owner to provide the service paid for (even cleaning only the 1 panel paid for would have been better than to assume it was ok to move forward with service without asking). Also, do you seriously think an elderly person should be responsible for double checking what she was quoted along with knowing to search a price board to check the worker??? Im sure Channel 2 and 4 news may take an interest in our experience/story.
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May 2024 by Michael Roemerman
Westway always does a fabulous job.
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March 2023 by Jason Nettles
Always friendly. Good service and reasonable.
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October 2022 by d d
I used to cheap out on dry cleaning till I realized how my clothes would come back faded and smaller. Ever since switching over to Westway I’ve noticed that my clothes look new and don’t reek of chemicals. It’s definitely worth the price to protect your clothes and extend their lifetime! Also their customer service is fantastic.
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October 2022 by Jennifer Schrader
BEST IN TOWN!
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September 2022 by Travis Diepenbrock
I used to cheap out on dry cleaning till I realized how my clothes would come back faded and smaller. Ever since switching over to Westway I’ve noticed that my clothes look new and don’t reek of chemicals. It’s definitely worth the price to protect your clothes and extend their lifetime! Also their customer service is fantastic.
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September 2022 by Greg Frasca
These guys always deliver GRADE A cleaning on my orders very week. They all know me by name now, which is a great personal touch. But the shirts are perfect and on time every time. They are ROCK STARS!!!!!!
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September 2022 by Todd Zamler
Prompt service. Always comes out like promised. Excellent pricing !
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September 2022 by Dave B.
I like lite starch and they do a great job. The prices are reasonable and they're always friendly.
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August 2022 by Shelly Nicozisin
Westway is a family owned business, the owners and their employees are super friendly and care about their customers. They take the extra time to clean and press all my clothes with care. I take all of my families dry cleaning to Westway.
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July 2022 by Bob Randle
I've been going to this cleaners for 10 years with good results, until this week. The lady, who I haven't seen before, claimed that 6 of my 10 shirts needed dry cleaning at $6.00 each and was insistent. I was in a hurry so I dropped them off. I picked them up today and read the tags when I got home. All the tags said machine wash cold or warm. I will never go back to them. She either didn't know what she is doing or was going to fleece the guy that probably doesn't know better, Beware!
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July 2022 by Jim Lyon
I’ve been a customer for 10+ years. They do great work. They also charge a $2.50 surcharge for big shirts. Time to move on. It’s been a good run. :(
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July 2022 by lisa demzik
They do a nice job on my shirts and dry cleaning. Plus, they are friendly!!
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June 2022 by ken sadowski
I have been coming to your business for 20 years and now the front counter lady wants to charge me $6 to launder a shirt? She didn’t even think twice! Are you kidding me!You just lost a longtime and loyal customer!!!K. Sadowski
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March 2022 by Doug Couch
$9.75 to dry clean a dress. Cash up front.
