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May 2024 by nicole Regan
Always an issue when coming here. Very disorganized! Every time it's a frantic search for my medications. I will be going somewhere else from now on because I'm tired of the mess they have going on.
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April 2024 by Ted Theodoropoulos
This Walgreens is completely unorganized and inefficient. The staff in the pharmacy are nice and can tell they mean well but they are set up to fail. Every process they're responsible for managing is inefficient and ineffective. Wait times for prescriptions is long and a decent percentage of the time there's some confusion when you go to pick up. This is a very poorly managed location.
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April 2024 by Patsy Rodriguez
The overall experience has spiraled to being the worst! I’ve used this pharmacy for over four years; not anymore! The customer service, accuracy, communication and friendliness of the staff is disappointing! Management needs to address the issues, please!!!
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March 2024 by Jeanine E.
The pharmacy is so understaffed, I had to change to a different pharmacy just across the street. And the exterior is shameful, bird droppings on the sidewalks, litter and trash everywhere. This walgreens has really gone downhill since we moved here 6 years ago.
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March 2024 by Dennis W.
This Walgreens gets 0 Stars today. Stopped at 1:07 to get prescriptions. The lady at the drive up said they were just received and it would be 25 minutes before they were ready. Came back at 1:35 and the Pharmacy is closed for lunch. I should have been informed by the lady at driveup that the Pharmacy would be closed at 1:30 for lunch. I went inside and asked the cashier to see the Manager. She wrinkled up her nose, made some comments and called the Manager. He came and said " What's up"? And he appeared clueless . Very poor "CUSTOMER SERVICE by all three Walgreens employees. Would recommend going to CVS.
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February 2024 by Christopher Wilson
A tie tor for the worst place to fulfill a prescription. 50+ minute midday wait in line to pick up a simple prescription that was fulfilled 4 hours earlier. Inefficient and confused our percription on more than one occasion. The location at Baxter and Clayton is just as bad if not worse.
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December 2023 by sage
pharmacy is chronically understaffed, or they have under-trained highschoolers as pharm techs
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October 2023 by Tim Becker
Would not recommend using photo department at this location. Every time I attempt to print photos they never have them. I will receive order confirmation emails and emails stating my order is ready for pick up with the address of the store and they will tell me I don't have an order and they don't have my prints and I will need to reprint. They never have a clue as to what is going on. They have tried to send me to other walgreens locations multiple times as well.
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October 2023 by Gregg Smith
The worst Walgreens pharmacy around. Scripts missed or rarely ready when told they would be ready. Poor customer service and apathy are on full display.
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October 2023 by kavitha nallabelli
Service very poor especially with pharmacy and drive thru. They make you wait at least 30 minutes before you can get your medicine. I wonder why they don’t shut the drive thru if they cannot handle it. Manager needs to do something about it.
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August 2023 by Christopher Hammond
Worst pharmacy experience, every time. Never ever ever have pharmacy orders ready, always have to wait
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April 2023 by Beth G.
HORRIBLE Pharmacy!! UNACCEPTABLE!! I'd only started going here about 5-6 months ago since I moved out here, but the Last Straw was this past Mid-February. Now I've worked in customer service, I Understand being busy, but HERE it clearly doesn't matter if they're busy or Not, they just drag their feet & Dont Care! They'll say 20min wait, & set orders aside & Forget about them &/or LOSE THEM (YES, This has happened to me TWICE while Waiting WELL OVER an Hour+ in the Non-busy store for prescriptions! *TWICE* in 2 months!) Then are rude to Me about it & act like I'M putting THEM out by dropping off a prescription! Im always So nice to them regardless, & they're Still Always SO RUDE! I tried to give them Numerous chances & kept going back thinking Maybe it was just an "occasional incident" ...but No, they're just CONSISTENTLY EXTREMELY UNPROFESSIONAL ALL The Time!! Then on my last visit (& it Will Be my LAST -EVER-) the Pharmacist CROSSED THE LINE both Personally & Professionally. She Very Loudly, Rudely, & SO Unprofessionally was demeaning me & discussing my meds & medical info *IN FRONT OF A HUGE LINE OF CUSTOMERS* who Of Course were all listening & staring, watching Shocked while she flat out belittled me because 1 med was the very standard low-dose pain med I was prescribed!! -Asking about my medical conditions & discussing my meds in a very cavillous manner -Deliberately LOUDLY & IN FRONT of So Many people in line behind me!! I wasn't even filling anything very strong or abnormal, Or in large quantities!! JUST TYPICAL CANCER MEDICATIONS!! I just dont understand! She called my oncologist (& my next appt he said He couldn't understand what her problem or issue was & got very aggravated with her attitude on the phone too.) So I just stood there dumbfounded, & kept my mouth shut as she went on Rudely saying she wasn't going to fill the order & was refusing it, & wanted to flag me in the system for future stores. WHY???!! It was SO Bizarre!! My Insurance was good; the Dr. approved everything; I really dont get it!! I felt completely Humiliated!! And NOW thanx to her insane Pharmacy Flag its been a Huge ordeal every time I go to a pharmacy to get my meds filled!! I did NOTHING WRONG (except get the "C" I guess!) I didn't deserve what she did. Its Horrible. She should Know Better! She has NO IDEA what I've gone thru, & I felt Like she was Deliberately TRYING to DEMEAN ME over my Prescribed meds! It was SO Unbelievably HURTFUL, & I dont understand WHY or WHAT caused this HORRIBLY Embarrassing scene & situation!! All I did was drop off the prescriptions my doctor wrote me!! ...[Im SO SORRY if my Cancer Medication disrupts your day.] I am Absolutely Sickened by this pharmacists behavior, AND this entire pharmacy. ...As if ANYONE, much less Terminal, needs That kind of horrible added stress & disgusting unnecessary discriminatory treatment over prescribed medication!? NEVER AGAIN WALGREENS!!
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April 2023 by B.
HORRIBLE Pharmacy!! UNACCEPTABLE!! I'd only started going here about 5-6 months ago since I moved out here, but the Last Straw was this past Mid-February. Now I've worked in customer service, I Understand being busy, but HERE it clearly doesn't matter if they're busy or Not, they just drag their feet & Dont Care! They'll say 20min wait, & set orders aside & Forget about them &/or LOSE THEM (YES, This has happened to me TWICE while Waiting WELL OVER an Hour+ in the Non-busy store for prescriptions! *TWICE* in 2 months!) Then are rude to Me about it & act like I'M putting THEM out by dropping off a prescription! Im always So nice to them regardless, & they're Still Always SO RUDE! I tried to give them Numerous chances & kept going back thinking Maybe it was just an "occasional incident" ...but No, they're just CONSISTENTLY EXTREMELY UNPROFESSIONAL ALL The Time!! Then on my last visit (& it Will Be my LAST -EVER-) the Pharmacist CROSSED THE LINE both Personally & Professionally. She Very Loudly, Rudely, & SO Unprofessionally was demeaning me & discussing my meds & medical info *IN FRONT OF A HUGE LINE OF CUSTOMERS* who Of Course were all listening & staring, watching Shocked while she flat out belittled me because 1 med was the very standard low-dose pain med I was prescribed!! -Asking about my medical conditions & discussing my meds in a very cavillous manner -Deliberately LOUDLY & IN FRONT of So Many people in line behind me!! I wasn't even filling anything very strong or abnormal, Or in large quantities!! JUST TYPICAL CANCER MEDICATIONS!! I just dont understand! She called my oncologist (& my next appt he said He couldn't understand what her problem or issue was & got very aggravated with her attitude on the phone too.) So I just stood there dumbfounded, & kept my mouth shut as she went on Rudely saying she wasn't going to fill the order & was refusing it, & wanted to flag me in the system for future stores. WHY???!! It was SO Bizarre!! My Insurance was good; the Dr. approved everything; I really dont get it!! I felt completely Humiliated!! And NOW thanx to her insane Pharmacy Flag its been a Huge ordeal every time I go to a pharmacy to get my meds filled!! I did NOTHING WRONG (except get the "C" I guess!) I didn't deserve what she did. Its Horrible. She should Know Better! She has NO IDEA what I've gone thru, & I felt Like she was Deliberately TRYING to DEMEAN ME over my Prescribed meds! It was SO Unbelievably HURTFUL, & I dont understand WHY or WHAT caused this HORRIBLY Embarrassing scene & situation!! All I did was drop off the prescriptions my doctor wrote me!! ...[Im SO SORRY if my Cancer Medication disrupts your day.] I am Absolutely Sickened by this pharmacists behavior, AND this entire pharmacy. ...As if ANYONE, much less Terminal, needs That kind of horrible added stress & disgusting unnecessary discriminatory treatment over prescribed medication!? NEVER AGAIN WALGREENS!!
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April 2023 by Brittanica Jabareen
Worst Pharmacy ever! They tried to tell me that my insurance was terminated. When I went online to check it was still active like I said! I think that I would know if my insurance was terminated!!I called a different Walgreens and switched my medication there. I don't have to wait from Friday today until Monday for my sons Epipen! It will be ready in 45 minutes plus my insurance and copay shows up at the other Walgreens. I will never use this location for meds.
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April 2023 by Dasha O.
I would give this Walgreens negative stars if I could. Their staff moves at snail's pace and there is always a line to check out. And the pharmacy is worse. They're always behind - I've had to call numerous times to get a prescription filled and I'll go in and it still won't be ready. And that's AFTER I've waited at least 15 min in line. Walgreens corporate - if you are reading, upgrade your technology too, it's slow as well.
