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November 2024 by Darrin Kistler
Emilie at Trailhead Bicycles was great to work with, very knowledgeable, responsive and highly reccomend.
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October 2024 by Alfredo Diez
I wouldn't recommend this store to anyone.
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September 2024 by Zach
Best customer service
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August 2024 by Jim Gaines
Trailhead Bicycles: Exceptional Service and Expertise!
I've been a loyal customer of Trailhead Bicycles since 2020, and I can't recommend them enough. When I purchased my specialized Sirrus X 3.0 bike and my wife's specialized Roll Sport bike, I was impressed by their expertise and competitive pricing. But what truly sets them apart is their lifetime tune-up program—a fantastic value for a small fee.
Recently, I moved out of town, but I still wanted to take advantage of their outstanding service. I reached out to Emilie Flanigan, and she went above and beyond. Not only did she accommodate my one-day business trip, but she also turned our bikes around quickly. Her dedication and efficiency were remarkable.
If you're serious about biking and want top-notch service, look no further than Trailhead Bicycles in Ellisville, Missouri. They've earned my trust, and I'm confident they'll exceed your expectations too! ?♂️
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July 2024 by Benjamin Binder
What a great bike shop! I purchased a quality used road bike for a reasonable price that’s been a great addition. I have since gone back for maintenance and repairs (damage from my clumsiness) and received excellent and reasonably priced service. Great folks whether you are looking for something extremely high-end or an entry-level bike!
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April 2024 by Jeremy Grogan
Wow! This place is absolutely amazing!
I absolutely love mountain bike riding, and recently, my dropper seat has been giving me issues plus so it has been hindering my riding time.
After having a negative experience at one shop I was recommended to come here. And I'm glad that I did! This is now my shop forever!?
Emily's customer service, along with product knowledge, was outstanding! I have no doubt that with the staff's help, my bike will be ready to rip the trails real soon! ?
Also, the store has a great selection of bikes, bikewear, and servicing supplies. I ended up touching some grips on a bike that she recommended and immediately had to find and buy those grips, plus a couple of other goodies.?
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December 2023 by Jonathan Riezman
Great shop. The employee that helped me tonight, Austin, was very knowledgeable and helpful. Would definitely shop here over many other bike shops I have been to.
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December 2023 by Jonny Outside
Great shop. The employee that helped me tonight, Austin, was very knowledgeable and helpful. Would definitely shop here over many other bike shops I have been to.
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November 2023 by Brett Millecker
I purchased a 2016 Allez from them, and have had them maintain the bike for 8 years now. Recently I purchased a Diverge, and will not take it anywhere else for routine maintenance. They set up the bike to the exact dimensions as my Allez, installed a different seat for me, tweaked the shifting after the first 100 or so miles. I can't stress enough being a now recently avid rider, how important it is to have a shop with your best interest at heart. Great people, great company, highly recommend.
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November 2023 by Jay Guyer
Awesome service and great bike selection.
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November 2023 by Chris Rensink
Great bike shop!
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September 2023 by Stacey Zoller
Excellent customer service! I am super impressed with the people who work here. I stopped by looking for a bike for my daughter, and I had very specific needs in mind. Steve was very attentive, personable, and professional. He didn't try to up sell me; he listened to what I needed and helped me think through options and other considerations without any pressure.I also had shorter interactions with one of the owners and someone else who works there, and those were similarly very positive.They also have a much better selection of bikes and accessories than I expected from a local shop. The store is definitely bigger on the inside, lol.I would recommend Trailhead Bicycles without reservation.
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September 2023 by Steven Newsom
Great local bike shop. Bought a bike from them, sold a bike to them, got maintenance from them, happy Everytime.
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July 2023 by Charles Krockenberger
Love my 2020 specialize. I was new to cycling. Mike, Emily and staff fixed me up with the perfect bike and gear. Trailhead does a great job replacing worn out parts and tune ups at a reasonable price. Thank you trailhead.
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July 2023 by Mike Davis
Saw your ad on the back of a car while waiting in traffic. As a cyclist I decided to stop by to check it out.I needed a water cage, bottle and signal bell. Ethan your technician did a terrific job of assisting in that endeavor. He was professional, courteous and knowledgeable about his job, and made good suggestions on items I might need later, which is refreshing. The added bonus was a military discount which was great, and letting me know about other trails around the St Louis area which coincidently, I am starting this monthI can see why people come from miles around to see this shop.Great central location, excellent staff and fair prices make this the top spot in Missouri to go-to. Continue success to your company in the future and thanks for helping me out.
