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“Great store! We had used a similar store when we lived I. Colorado, but Fleet Feet was better! The team member we we worked with made the whole experience fun! Plan to use them next time I’m looking for running shoes or inserts.”
“Walked in during a busy back to school time and we were helped immediately. Angela was very knowledgeable, personable and kind. Took us through a “foot” test and really took her time in helping us find the perfect pair of shoes for both of us. Although very busy, she was not in a rush and acted like we were the only customers. She was fantastic and it was a really good experience for old folks!”
“The customer service and relationship with the team here is amazing. I brought my family here from out of town and they have never experienced this great of service from a running store before. I would recommend Big River to ANY and ALL looking for a pair of shoes!”
“The shop owner was direct and told me what he could do to fix the shoe. His pricing was fair and reasonable. I was happy with the results. When I need a shoe fixed in the future I will 100% come back.”
“Had a fantastic experience today at Tradehome Shoes. Adrianna was phenomenal to deal with and took extra time in making sure my mom got birthday shoes she loved. They take the extra time and make you feel valued as a customer here! The selection is better than any other shoe store in the mall as well!”
“Andrea was amazing! She succeeded in finding my very particular mom a pair of shoes that she liked and ensured she had the proper fit. We will now skip all other shoe stores and drive the distance to the Creve Ceour location.”
“Mom stopped in one day to check the place out, no one ever talked to her or anything. She went back stopped back in Saturday to look again and said Ken was there and talked to her about what she might be looking for. She said he was very nice, helpful and not pushy. He greeted her and helped her out and told her have a look around and let him know if she needed help he would be right there for her. She wished more places had good employees like him. She said the way he treated her was a complete turn around from her first stop in there. She wanted to assure Ken gets recognized for how well he is with customers, even if they are just looking around. It would be 5 stars if not for the first stop in there.”
“Great selection of composite toe safety boots. Easy to find work boots that fit with the amount they have in stock. Also interestingly they have a great selection of motorcycling gear including boots, riding glasses and leather onsite too.”
“Opulence is a must-go if you love sneakers and are in the Chesterfield area. All great guys, very helpful, and almost always pretty negotiable. Tons of selection in stock as well.”
“I had an outstanding experience with Dawna during my recent visit to your store. From the moment I walked in, her personable and attentive demeanor stood out. When I couldn’t find my size in a pair of pants, Dawna didn’t hesitate to go above and beyond. She went to the back of the store to search for my size and came back with not only the pair I was initially interested in but also a recommendation for another style that she thought might be a better fit.
Her insight and willingness to help led me to purchase the recommended pair, which turned out to be perfect. Dawna’s exceptional customer service extended to the many other items I bought during my visit, making the entire shopping experience enjoyable and effortless. Dawna's unique gift for connecting with customers and understanding their needs is rare and truly sets your store apart from others. She made me feel valued and confident about all my purchases. Thank you for having such a phenomenal person on your team!”
“It's a shoe store and I wasn't here for me. My daughter didn't find anything that worked for her. The normal Nike event she likes to get was more expensive”
“I went to this location and got the pleasure of interacting with Shae (sorry if misspelled). She was kind, courteous, efficient, and knowledgeable. It was very clear to me that customer service is her forte and that she really prides herself on creating a positive experience for her customers. This felt like a true customer experience rather than just merely a transaction.”
“Thanks to Mackenzie for patiently and cheerfully helping my wife and I select several pairs of shoes. Vans this woman is a great asset to your staff!!! We will be back!!!”
“The young curly hair blonde I think her name was Jordan was so nice, helpful, and so sweet. She knew exactly what I was looking for, when I walked in she was there asking me what I came in for and made shopping so much fun. Y’all should really hire more young ladies like her.”
“Update: got a call from Christy at the Glendale location. She’s awesome, totally made things right and then some! Go see her for your shoe needs!!!Bought a rather expensive pair of Birkenstock sandals a little over a year ago. Normal seasonal wear, not everyday. They’ve broken. Rep at the store says that’s “common and a year of seasonal wear is normal for a hundred dollar pair of sandals”. So just a heads up, don’t expect more than a year of occasional use for your money here.”
“Every person that works at this location is so friendly....they all seem like they enjoy working for Talbots...everyone is very helpful, will get you a different size, get a fitting room started...just a fun shopping experience...and Spencer is so fun...always happy....I love this store...”
“My favorite place to get shoes, best selection and the clerks are always the best. I also love the fact that if they don't have exactly what you need they can help you get it delivered to your home, with fast shipping.”
“Pleasant experience! I loved getting tailored like a Barbie doll in the cute little platform in the dressing room, and the seamstress was very kind, as well as the young ladies working there who complimented me and helped me. Most other dept store girls are gossipy and mean, but not these girls! The cashier was also very nice and pleasant. Thank you all for being so cool! I always love coming here because of that and the quality dresses. Only problem is that almost everything fits like a dream and I only have so much cash! Ha ha ha.”
“The detailed directions that I will use after being sent to my phone by Google are excellent and will get me to my MD appointment Wednesday afternoon without any mishap. I feel confident about driving with only looking at the directions before I leave home.”
“The store is well organized with a good selection of men's and women's apparel. I found some great deals. The fleece jacket I bought has become my new favorite.”
“Love this spot, or I should say my lady does, so I come here often and pick up something for her. So convenient when they make the right suggestion every time! Great, unique selection, nice happy people running it!”
“Service is always great! I especially like to work with Cathy K. She is honest, interested in what I want. I appreciate that she suggests accessories. I am a 65 year old woman that works in a professional environment. I can always find stylish clothing that is suitable for the work place and still I can find fun things for the weekend. I love to shop their sales!!”
“I just had an amazing experience at this location. Recently I have been having issues with my back, knees, and feet. My doctor recommended to start buying wide shoes. I’ve never had a need to until now. As soon as I walked in an employee, Andrew, introduced himself and offered help if needed. I took him up on his offer and I’m glad I did! He was able to point out which shoes came in wide off the top of his head. He helped me choose a pair that fit well and also helped me try on two different kinds of insoles. My feet already feel better and I walked out of the store with my new shoes and insoles. Thank you, Andrew!”
“I was not expecting a Clarks employee to honestly make my day today. Outlet malls aren't known for good customer service. I had been shopping for shoes all afternoon across this mall and hadn't had a single employee at any store help me. But as soon as I walked into the Clarks outlet, Derek greeted me and helped me find what I was looking for. He was jovial with every customer who walked in. Really happy with my purchases, and glad I stopped in.”
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“I bought 2 pairs of upscale tennis shoes with tags online. When I arrived, I was allowed to try thrn on before leaving and was offered a refund if they did not.
I didn't have time to browse but they had quite a collection!!”