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August 2024 by Josh Hsyyd
Scam 100% charging gold prices for nickel and chrome rings
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June 2024 by Darrian Castro
Store is open only by appointment
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October 2023 by Ann Na Belle
I’m shocked at how far this company has declined since my own graduation! It’s 2023, and they’re refusing to process orders online, so as to line the pockets of their “reps”. Get a real job! No, I’m not writing my card info on a slip of paper, and I’m not comfortable writing a check. There’s not even an option for a money order. Good grief!
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October 2023 by Janet
We never received the yearbook we ordered, and paid for, at the end of the 2022-2023 school year. It's now going unto October, and even the school can't get answers as to when the yearbooks will be received.
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June 2023 by Jen R
If I could give zero stars, I would. I had the “pleasure” of speaking with Leslie today regarding my son’s order.To make a long story short, she was rude and condescending. I have two more kids that will be graduating in a couple of short years and I will NEVER use this company. My kids will go to graduation in black trash bags vs ordering a cap and gown from this company.It would behoove them to teach their employees basic customer care and etiquette skills.
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March 2023 by karen Bunton
It would be AMAZING if the Jostens website had a “contact us” option or a FAQ on how to handle missing merch. They are very quick to snap up your payments but can’t seem to fulfill an order in it’s entirety in a span of 3 visits to my child’s school campus! Get with the program Jostens!! Seriously!!
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February 2023 by Carrie Bunton
It would be AMAZING if the Jostens website had a “contact us” option or a FAQ on how to handle missing merch. They are very quick to snap up your payments but can’t seem to fulfill an order in it’s entirety in a span of 3 visits to my child’s school campus! Get with the program Jostens!! Seriously!!
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November 2022 by Jordin B.
All right, now. I'm just heading to the fields, Duke. I'll be back. Sheep: Clear! Hey, Jerry, how's your mama? Barnyard Pig: Oh, yeah, it's a beautiful day. Well, time to go to work. Morning, Ben. Thanks, Miles. Let me know if you see Otis. I'm staying out of that one. - Okay, meeting's in five minutes. - Okay, boss. And I want everyone present. Duke, have you seen Otis? Nope, I haven't seen him. Now where was I? Oh, oh, yeah. The Jersey cows. - Hey, Benny boy. - Hi. Hey, you seen Otis around? Yes, I know exactly where Otis is. You boys just steerd clear of Otis, all right? Anything you say there, Ben. We'll take a rain check on the meeting, though. - Yeah, rain check. - Yeah, that. Check. Hey. Hey, I stepped in something. What's on my hoof? Etta? - Otis? - Oh, Ben, don't worry. I'm sure he's heading for the meeting right now. Okay, let go. Let go. I got it. - He said, "Let go." - All right. He's okay. All right, boys, here's the dealio. It's a little creation of mine I like to call "hill surfing." - Watch your hoof. Pig: I'll spot you. I'll spot you. Peck: Are you sure this is safe, Otis? Otis: Peck! Come on, safe? It's completely safe! Since when isn't surfing safe? Pig: He's got a point. Okay, salt lick. - It's go time! - I'll try it. I'm down. - Shotgun! Pig: Piggyback! Never! You are all gonna die. - Freddy? - Nothing. Otis: Wait a second. Photo op. Okay, get together! Otis: Hey, Pig? Pig: What? Otis: Where'd you get that apple? Pig: This apple? Oh, well, it originally was attached to this. Otis: Oh. Peck: Uh, Otis? Freddy: What? What? What happened? Pip: You know, it's times like this when I really like to say... Oh, caca! Otis: You didn't do that! Otis: Okay, okay! Look, this is bad enough! Please, no one scream, "Tree!" Tree! Otis: Let's surf! Otis: Hang on now, boys! Yeah! Hang hoof! Pip: Otis? Are we supposed to not yell, "Rock"? We got a gusher! Otis: Chicken farm! Pip: Oh, I get it. We can't yell "Tree" or "Rock", but you get to yell, "Chicken farm." Morning, everyone. Okay, before we get started, we have a birthday. Everett the dog turned 13 today. Boy, those dog years are rough, huh? Also, remember it's... Otis: Whassup? Otis: Hey, Pop. Look, I know you're probably looking for an explanation regarding the exploded chicken on me, and the sticky black... The oil stuff. You are gonna love this! I'll tell you... You the most, because you, my friend, are a laugher. And every... Didn't we all know that? Right? - Just take a seat. Otis: I'll... I'll take a seat. Pip: Cool. Oh, sorry about that. Little tight. As I was saying, remember tonight at the hoedown, it's free cider night. Hey. Hey, Pig, uh, I think there's a dead bee in your nostril. Oh! That's not dead. Ben: Okay, the first matter at hand: Gray market goods. As if I needed to say it again. The purchase of human articles from the gopher underground is strictly prohibited. Hey, Otis. Yeah, listen, I think your Nikes are... Otis: Yeah, this really isn't the best time. Hang on a second. Frankie, come here. Frankie, come here. No, I'm not... Come here. I'm not gonna hurt you. Frankie, come here. I told you never to do that again, as long as I live! Now, put it over there! Now! Sorry about that. Frankie's out of hand. Oh, the Nikes. What's the make again? Yeah. Yeah, I really should go, Mr. Jordan Air. Wrong number. Thank you. Second item. Lest I remind you, this is coyote season. That's right. These are ruthless and desperate creatures. Rule number one: Stay in groups. Rule number two: Stay inside the perimeter of the fence at all times. And number three: Be careful out there. Okay, let's hit it. And leaving quickly. Walking out. Walking out. Step, step, step wider... Otis, why don't you stick around for a minute? He's scary. Bye. Okay, Miles. What do you think? I t
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September 2022 by Books And Beauty
Horrible experience!!! Poor customer service. Overpriced junk!!! I finally got my son’s ring after a month delay and it’s f’n scratched!!!! Go elsewhere
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April 2022 by Linda LIvesay
HS Ring from 1964 in need of repair. Excellent service on sight in Ellisville. CS Rep. very helpful. Said I'd have a repaired ring back in two (2) weeks and today it came in. Fixed and looking beautiful as the day I got it in '64. Sorry for all who have not received this type of service but I am 200% happy and satisfied.
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January 2022 by Fine Fine
Horrible experience!!! Poor customer service. Overpriced junk!!! I finally got my son’s ring after a month delay and it’s f’n scratched!!!! Go elsewhere
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May 2021 by Colleen Dennis
This years announcments 2021 did not include the line: admission by invite only, so now everyone who was sent an announcment thinks it’s an invite!! Horrible!!
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October 2020 by MiKeith Teague
They are terrible and customer service sucks the wait was 2HOURS
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May 2020 by Keith On Da Beat
They are terrible and customer service sucks the wait was 2HOURS
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April 2020 by Melissa Adrian
Appalling how they treat customers. As if our high school seniors haven't had a terrible ending to their school year, we were told to contact Josten's and they would mail our kids' stuff to our houses. When I called, I was told I had to pay to have them ship it! It was only $5, but it's the point of it. Their prices are exorbitant anyway for the products they sell. It's absolute robbery what they're charging people. I've dealt with them through 6 graduations. It would be so much better to use local jewelers for class rings (which is what I did for my oldest), other local or even online printers, and local tshirt shops.
