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July 2024 by Bill Graff
Save yourself the trouble as an Infiniti owner and go to Plaza Infiniti in St. Louis. Bommarito Infiniti is unprofessional, lack communication, and more.
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June 2024 by Shawn McRoberts
as always they got the job done right the first time
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June 2024 by Linda Dazey
Infiniti service is fantastic. Stan is always friendly and knowledgeable . Jason is the main reason I keep coming back.
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June 2024 by John Dougherty
Very efficient and friendly
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June 2024 by Victor
Our new-car buying experience at BOMMARITO Infiniti was the absolute BEST. Our sales associate, Kyle, and his manager, Scott, were helpful, professional and knowledgeable. Having purchased cars of various makes at different dealerships over the past 50 years, this experience was the very best. We wholeheartedly recommend BOMMARITO Infiniti without any reservations.
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May 2024 by Allison Mathias
Bommarito Infiniti always provides outstanding customer service. Everyone from the sales team, to the service center and body shop is professional and goes above and beyond to make it a great experience. I am a loyal client because of this.
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May 2024 by Chet Whye
Bommarito Infiniti. PERIOD. Boy did I have an INCREDIBLE CUSTOMER SERVICE EXPERIENCE at the shop at Bommarito especially because of the stewardship of SCOTT ISBELL. I came in with a complex and frustrating liftgate failure on my QX50. The shop was extremely busy, yet Scott greeted me immediately, got to me as soon as he could and listened intently to my issue description. Then he took over the coordination of inspection and onsite service keeping me informed along the process. When the repair required additional alignment at their offsite body shop (which was already closed) he sent my QX50 over to them anyway, put me in a courtesy rental and called me in early the next day to pick up my smoothly operating Infiniti. I am just walking distance from another Infiniti dealer but we are moving all our business to Bommarito because they do give-a-damn service.
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May 2024 by Karel Woods
My purchase experience was fabulous at this facility! God bless the staff and service provided!
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April 2024 by Michelle Whitley
Great customer service but the car we test drove was missing 3/5 lug nuts on one of the wheels. We noticed shaking and took the car back. Be careful!
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April 2024 by Shirley Culella
Stan is a real asset to the Service Department. He knows what needs to be done and makes sure it’s done correctly!
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April 2024 by Vince Amador
Bommarito Infiniti service and staff are top in class!!
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April 2024 by Deez Nutz
Mike, who I believe is the service manager/director, is a complete inconsiderate, ruthless, and unprofessional jerk.
I purchased a vehicle from them, and my vehicle had been in for service numerous times for various reasons, but multiple times for one reason. They supposedly fixed the issue, which cost me a pretty penny to have them fix it, which should have been caught during their inspection before the vehicle was sold.
Well, the issue that I paid them to fix, recurred, I called and tried to talk to Mike about the frustrations and asked if there was any kind of warranty on the repairs. However, all he could do was berate me and make false accusations about me during the call, basically calling me a liar and an ungrateful customer, all while threatening to hang up on me as he didn't have time to deal with my issue.
Well, rather than bringing my vehicle back to have it looked at, I went ahead and bought ALL the parts and a few extras for 1/4th the price I was charged and fixed the car myself.
I will NEVER recommend Bommarito Infiniti to anyone for anything. Mike ruined it for me to ever do business with any Bommarito dealership again. I will make sure that anyone who asks me about where I bought my car I tell them where and how poorly they treat their customers.
Middle finger salute to you, Mike, as you're nothing more than a POS primadonna. If you can't handle customer criticism, you're in the wrong business and need to grow a thicker skin. SNOWFLAKE!!!
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March 2024 by Lawrence & Lee Glasper
Very consistent and high quality in client service and delivery…
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March 2024 by Wanda White
I love the service and I love my car. It’s been a great vehicle. I will be buying another one when it’s time.
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March 2024 by Andrea Holmes
Excellent Service! Stan is so kind and easy to work with. He gives great advice and is so patient. Every interaction has been so positive.
