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“Work was completed in Feb 2019. The replaced panel started to show rust and misalignment with the door and trunk. Met with the GM Tony in mid January 2024 and was told this is covered by the warranty and I will be called when the parts are in. By mid February I started calling and leaving messages with no response. Finally got through Tony and was told the same, they need couple of weeks to order the parts. Over a month later I am again not able to find out what is going on. Calls and emails are not returned. Terrible customer service, I feel like the idea is to make me forfeit my warranty by ignoring me.
Update: Tony called me and an appointment was scheduled. The issue was addressed to my satisfaction.”
“Victor and his team took incredible care of my car. After a poor cleaning by a car dealer, they made it look brand new and it felt like it was finally my car and not like I was driving someone else’s. Very good communication and exceeded expectations.”
8AM - 5:30PM
15736 Manchester Rd Building 6, Ellisville
Body Shops
“They open at 8am and I was checked in at 8:02am. I’m sitting in their comfortable customer lounge waiting for Enterprise Car Rental to pick me up.
They repaired my car faster than they estimated. My car looks great. Quick and easy check out process.”
7AM - 6PM
15502 Manchester Rd, Ellisville
Body Shops
“Our first attempt while not successful and feeling defeated after having to spend $150 on Uber to get to the dealership and back, still left me hopeful for a successful transaction in the future. And John did not disappoint. I don’t think I have had a car buying experience go so smoothly. Especially being self employed. After losing my jeep patriot in a hit and run accident, I was desperate to stay in the jeep family. Ellisville is a little bit of a drive but I would do it every day of the week again if I have to, to experience the level of care I felt!”
Body Shops
Body Shops
Body Shops
“Like it never happened! Scott and his team did an awesome job repairing my Challenger. The body lines look better than the factory.
You can tell that they take pride in their work.
They also got it done in less time than predicted.
Gotta to love that.”