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March 2023 by A Google User
About 3 days ago my husband turned in 6 cartridges and brought home 3 refills for $80.00: 2 black and 1 color. I loaded them into the printer, scanned the page and started printing. I noticed the color/black looked just like it had when my old cartridges were almost out. When he went back today to pick up the other 3, I had him take some papers that I had printed along to show the shop person. He showed the man at the counter and said "These cartridges print like they are almost out of ink!" To Which the man behind the counter replied "OH WELL!!" We will NOT be going back!! EVER!! We will NOT BE RECOMMENDING REFILLS INK TO ANYONE, EVER. BAD BUSINESS PRACTICE TO SAY "OH WELL!!"....IN REALITY THAT EQUATES TO "I DONT CARE ABOUT YOUR PROBLEM. YOU PURCHASED THEM, NOT ME!!" So much for trying to support a local business.******As a followup to my recent review: I questioned my husband about what was actually said and he was under the impression that the person who said "Oh Well" Was in fact the owner/operator. I have communicated that misunderstanding. ***** THAT BEING SAID: The black cartridges are an absolute failure and waste of money. The black ran out very quickly, which I would expect for a "regular" cartridge but not the "XL" version. So, consequently I had to install the 2nd "black XL" cartridge in short order. The cartridge, also an "XL" read a little over 1/2 full. I tried to print with it and it wouldnt print black. I took it out and tapped it on the desk and put it back in. Now it read totally empty and gave my machine an error message. In my personal opinion, as someone who has in the past run my own business, this is poor business practice. I will gladly pay extra to actually get FULL ink cartridges that actually work.************
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February 2023 by Karen Lightfoot-Betts
About 3 days ago my husband turned in 6 cartridges and brought home 3 refills for $80.00: 2 black and 1 color. I loaded them into the printer, scanned the page and started printing. I noticed the color/black looked just like it had when my old cartridges were almost out. When he went back today to pick up the other 3, I had him take some papers that I had printed along to show the shop person. He showed the man at the counter and said "These cartridges print like they are almost out of ink!" To Which the man behind the counter replied "OH WELL!!" We will NOT be going back!! EVER!! We will NOT BE RECOMMENDING REFILLS INK TO ANYONE, EVER. BAD BUSINESS PRACTICE TO SAY "OH WELL!!"....IN REALITY THAT EQUATES TO "I DONT CARE ABOUT YOUR PROBLEM. YOU PURCHASED THEM, NOT ME!!" So much for trying to support a local business.******As a followup to my recent review: I questioned my husband about what was actually said and he was under the impression that the person who said "Oh Well" Was in fact the owner/operator. I have communicated that misunderstanding. ***** THAT BEING SAID: The black cartridges are an absolute failure and waste of money. The black ran out very quickly, which I would expect for a "regular" cartridge but not the "XL" version. So, consequently I had to install the 2nd "black XL" cartridge in short order. The cartridge, also an "XL" read a little over 1/2 full. I tried to print with it and it wouldnt print black. I took it out and tapped it on the desk and put it back in. Now it read totally empty and gave my machine an error message. In my personal opinion, as someone who has in the past run my own business, this is poor business practice. I will gladly pay extra to actually get FULL ink cartridges that actually work.************
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November 2021 by L Rose
So helpful, everytime.
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July 2021 by Bettina W.
Never open, never around, don't answer phone. As far as it seems looks like a fake,has been business ! One star is too good. Forget these guys for sure for sure.
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March 2021 by Jacob Wood
Fast and friendly. So much cheaper than the big box stores. Highly recommend
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May 2019 by Janice Taylor
Love the price and 100% guarantee on the cartridges! New owners Zach Taylor and Richard Gray made so much improvement in the atmosphere and customer service! Highly recommend for all your ink and toner needs! Recycling is so important as well! Never go anywhere else!
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January 2019 by Daniel Wininger
Great products at great prices.
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September 2017 by Diana George
Good prices.