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December 2023 by Corey Thompson
DO NOT USE THIS BANK! I was with Central Bank for several years. I had disputed some charged on my account, and their poorly trained customer service rep disputed the WRONG charges. This error made by Central Bank has cost me almost $300, and they refuse to even acknowledge their employee made a mistake let alone fix it. It has been several months now, and I'm still out $291.03. If you value your financial health, you want a bank that protects you from scams. Sadly. This is not that bank.
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October 2023 by Christina A.
My husband and I have a joint account with this bank and have had it for well over a year now. Just about every month we make contact with one employee who fixes all the mistakes of other employees who make these mistakes with our account. Our very first issue being during the opening of our account and the misspelling and printing of major paperwork with said account. An error made by an inexperienced employee who then put the responsibility on me to fix it. Which turns out had to be done on an employees computer! Now we are currently waiting to have our most recent fix. Saturday my husband received 2 bonus checks (as he does every 3 months) from his locally owned and operated employer and when I went to deposit and cash said checks I kept part of one of the 2 checks in cash. Good thing I did because the juvenile teller put a hold on all of it til tuesday morning. I can't wait to talk to the one good employee this bank has, but I will be taking my name off our account and convincing my husband this bank isn't worth it for us. It's really not. 1 fantastic employee isn't worth a year and a half of constant screw ups by the other tellers.
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September 2023 by Christina Andrade (pumpernickel)
If I have to go in and actually talk to someone, I only want to talk to Jessica Turpin. She's experienced, fast, kind, and knowledgeable in so many areas. Any issues I've ever had, Ive been able to trust her to fix and anything new I need, she's done it.
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September 2023 by Roy Crown Jr.
Your customer service representative, Jessica Turpin was super friendly and very helpful with opening a checking account. 10/10 recommend.
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August 2023 by Pat Turpin
Have been with Central Bank for years Tony has helped us with loans & very quick to respond. Tamara did a great job when we refinanced our home made the process easy
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August 2023 by Matt Kostelnik
Central Bank - Eldon Branch customer service is great and are always there to help. The branch is also very active and supportive of the community and organizations within the community.
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August 2023 by Cheyanne Uptergrove
I have been a customer with Central Bank in Eldon for several years. They offer a great online banking platform that is user friendly and makes managing finances easy. Customer service has always been one of the best. They also value supporting local and they are always willing to go above and beyond to show they care about the people in Eldon. Five starts without a doubt!
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August 2023 by Josh Groce
I have been a Central Bank customer for 15 years. I moved away from Eldon 12 years ago but keep my accounts with the Eldon branch because the great service they have always provided me. I've used a number of their products and have always been happy with their service. Any time I call the bank, Taylor Bailey is always quick to help me!
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August 2023 by Polly Scott
Eldon Central Bank and all the branches have always treated me with respect. I appreciate each and everyone for the help through out the past 50 years. Thank you and keep up the good work!!!
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August 2023 by Alisa Steen
We are a farm family and have appreciated Central Bank of Eldon for all our banking needs. Always friendly & personable. Quick & responsive on Farm loans. Definitely a hometown bank.
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August 2023 by Matt Webery
Friendly staff, excellent customer service and always there for us with both personal and business banking when we need them.Central Bank in Eldon is top notch and a great asset to our local community!
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August 2023 by Bobbi Johnson
Highly Professional & Awesome ServiceTamara Witzman and the staff at the Eldon, MO location are extremely knowledgeable and helpful in every way, making each customer feel they are special when you walk in the door. Love dealing with a small town bank with big bank capability!
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August 2023 by Rebecca Hedrick
Professional and efficient staff! Always a pleasent experience! Thanks Stacy Hempen for always taking the extra time to make sure everything gets done in a timely manner!! You are appreciated!!
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August 2023 by Chase Tennyson
Eldon branch is the best! I go there for all of my banking needs and they make sure I’m taken care of! They go above and beyond!!
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May 2023 by Sherry Cotten
Central Bank has all your banking services.
