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December 2020 by Mike Lukyanenkov
We are happy to work with such a reliable and professional manufacturer as NPI. Behind this name are real professionals in their field, responsive and intelligent people. We have repeatedly ordered goods from this company and everything was always done on time and in the best possible way. We have worked with several manufacturers, but none can match the quality of service and accountability in working with NPI.
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December 2020 by vnarodet
BUYER BEWARE: This is not a legitimate manufacturer. We placed a significant initial purchase order with 4-6 week promised lead time. After 4 weeks, spending $2,000+ on creative assets, product labels, and other content we were casually notified by the sales rep that our purchase order cannot be completed - 2 weeks before our projected brand launch, causing sever financial impact to our business. If you value your time, money and business, stay away.
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December 2020 by Cameron Ross
My business has been working with Natural Pet Innovations for over 3 and a half years now and I can honestly say it’s been a pleasure and a privilege to work with them.Ron Keeven, and Jessica Escobar specifically have gone above and beyond to jump through hoops to help my business thrive. Every issue I have ever had they have taken care of me and ensured they always deliver on their promises. I have never had such great communication with a manufacture.I highly recommend Natural Pet Innovations if you want to be treated well, start and grow your business and enjoy every step of the way! They truly care about you and your business and will do all they can to help. Thats something you don’t see very often.
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December 2020 by Lowell Hays
Nothing but great things to say. Their private label services have helped us scale our business and expand our product lines quickly. Even amidst the craziness of COVID, this team has provided transparent updates and worked with us to find creative solutions to deliver product to our customers. We wouldn't be where we are today without NPI.
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December 2020 by Jenna Eckland
We are very pleased with the products received from Natural Pet Innovations and their customer service is top notch with very quick response times. We will definitely be ordering more from this company.